Social Media Marketing

JANUARY 26, 2012

The Airlines To my knowledge, Southwest was the first airline (or at least the most prominent early on) to get involved with social media. The other airline that's going above and beyond in social media is Virgin America. Their blog, Nuts About Southwest , has been a perennial leader in the corporate blogging space.

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Travel Social Media Airlines iPad 165

Hootsuite

SEPTEMBER 14, 2023

For example, if you’re an airline trying to assess customer satisfaction, it might be hard to discern customers’ true feelings through surveys or customer service interactions. You might also learn their dislikes, like how poor website experiences ruin their day, or their frustrations around booking hotels and flights.

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Social Media Sentiment HootSuite Analysis 102

Small Business Mavericks

JULY 19, 2013

Large companies often acquire smaller companies because they want access to the technology, or they want the personnel involved with the company due to its talent. Another reason larger companies often acquire smaller companies is because they are planning to start offering a similar service. Travel companies.

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Directory Airlines Hotels Small Business 101

Convince & Convert

NOVEMBER 14, 2013

While the beauty of this project is that it’s an artistic endeavor, the principles of cultivating a shareworthy experience can inspire companies and brands. This campaign could have easily come from a tourism board, an airline, or a hotel chain.

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Project Instagram Tourism Airlines 155

Twist Image

JULY 11, 2018

Case Two: I'm a 100k traveller on a major airline (this is not to brag, but rather to create context that this brand knows everything about me. I got an email from the airline. The subject line: Book your Montreal hotel today. The subject line: Book your Montreal hotel today. Several hours after the booking.

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Airlines Retail Loyalty Hotels 60

Twist Image

SEPTEMBER 27, 2011

If you have a smartphone, make sure to download the app for the airlines you fly with. Most of these airline apps allow you to not only be notified of flight delays and airline schedules, but they also allow you to check-in and receive your digital boarding pass. Never check baggage. I swear by my Eagle Creek Traverse Pro 22.

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Travel Airlines Hotels iPad 104

Convince & Convert

MARCH 31, 2015

that causes so many companies to waste time and leak effectiveness like a 1973 Gremlin dropping oil in the driveway. Plus, the company has a remarkable blog of their own , and the team at Buffer is widely recognized as leading the charge toward business transparency world-wide. In our nearly seven years, we have 0% turnover.

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Company Products Tools Collaboration 60

Convince & Convert

MAY 30, 2012

Vacationist - Vacationist is a members-only website featuring exclusive sales for stays at fine hotels (Web). Hotel Tonight - Last minute-deals on unsold hotel rooms up to 70% off (Web, iPhone, iPad, Android). Priceline Hotel Negotiator Negotiate up to 60% off with Name Your Own Price and book a room in seconds.

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Travel Tools iPad Hotels 165

Talkwalker SM

JULY 28, 2016

As you can see in the Facebook post above, the influencer Brooke Savard uses #LifeWellTravelled even though the experience she talks about has nothing to do with the airline which created the hashtag. Right: Screenshot from the Starwood Hotels website. Download our How-To guide “How to Engage With Customers at Every Step.

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Hashtag Industry Campaign Hotels 60

Sprout Social

NOVEMBER 1, 2016

Whether you’re a hotel, airline, destination or car rental service, word-of-mouth marketing is crucial to the success of your business. 33% switched hotels. 5% switched airlines. For example, Snapchat might not have appealed to Marriott Hotels at first, but we bet the company is glad it gave the app a chance.

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Travel Class Social Media Hotels 40

Bare Feet Studios

JULY 2, 2008

Here’s a real life example with several free ideas I have for United Airlines , or any airline really. How over-booked are the airlines to not have a few extra seats across several flights to two different destinations? UA was willing to rebook us on American Airlines, for a flight at 8 p.m.

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Airlines Marketing Travel Hotels 40

Convince & Convert

MARCH 28, 2012

Recently I needed to change a flight with United Airlines. So I grabbed my iPhone , dialed United, and heard this recorded message: Thanks for calling United Airlines. We all know waiting on hold for-EV-ver on the phone, or standing in a l–o–n–g line, are a few of life’s most unpleasant, time sucking experiences.

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CSR Airlines Loyalty Hashtag 128

Convince & Convert

MARCH 28, 2012

Recently I needed to change a flight with United Airlines. So I grabbed my iPhone , dialed United, and heard this recorded message: Thanks for calling United Airlines. We all know waiting on hold for-EV-ver on the phone, or standing in a l–o–n–g line, are a few of life’s most unpleasant, time sucking experiences.

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CSR Airlines Loyalty Hashtag 127

Twist Image

OCTOBER 25, 2011

In fact, let's be honest: sometimes the expectations of consumers is so far beyond the pale that anything the company does to try to please them will be met with grumbles and complaints. The other day, I was reviewing the Facebook page for a major airline and there was one complaint that stood out: "I'll never fly with you again!

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Hotels Loyalty Airlines Reputation 109

Pixlee

DECEMBER 29, 2016

Hotel decision-makers and influencers come together to talk about technology, eCommerce, digital marketing, data, and analytics as they relate to the travel industry. Notable brands from the 2016 conference included: United Airlines, Trip Advisor, Twitter, and Intercontinental Hotel Group.

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Travel Conference Tourism Hotels 47

Social Media Strategies Summit

MAY 10, 2019

According to the company website, the Starbucks mobile app allows customers to easily “pay for your favorite drinks and food. Since the company knows that “new arrivals” and local events are of interest to their customer, email and direct mail campaigns are tailored accordingly. Source: Retail Wire.

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Brands Retail Marketing Mobile 109

Convince & Convert

APRIL 21, 2013

Successful marketing has never been more difficult, as consumers are adrift in a sea of invitation , with companies of every size, shape and description trying to reach them through an always-expanding nexus of media, both traditional and newfangled. I recognize that the challenges faced by major brands are substantial, and getting bigger.

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Airlines Hosting Hotels Banking 134

Pixlee

DECEMBER 29, 2017

Hotel decision-makers and influencers come together to talk about technology, eCommerce, digital marketing, data, and analytics as they relate to the travel industry. Notable brands from the 2017 conference included: United Airlines, Airbnb, Trip Advisor, and Intercontinental Hotel Group. Expedia Inc.,

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Travel Conference Tourism Forums 40

Bill Hartzer

MAY 7, 2009

If you search for your name or your company’s name in the search engines, what shows up in the search results? Tony and Derick will delve into the details of the strategies and techniques they have developed over the years to monitor and improve a brand or companies reputation online. Photo Courtesy Sean Dreilinger on Flickr.com.

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Reputation Hotels Airlines Wikipedia 100

Convince & Convert

JULY 22, 2016

So that’s what we’re finding with a lot of the work we’re doing is it’s not so much about helping companies use Twitter for customer service or some other channel, Facebook and so forth, that’s sort of the form and the function. You know what I mean? I mean, how do you really gauge that?

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Review Hotels Consultant Airlines 79

agora pulse

OCTOBER 13, 2016

People are asking for it : Did you know companies are struggling to keep up with queries sent to their customer service channels? Last year Twitter teamed up with Applied Science to create a study relating to customer service on Twitter and the airline industry. These are many missed opportunities left on the table. Opportunities.

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Features Twitter Issues Airlines 60

Twist Image

JULY 3, 2015

Know my travel plans (airline tickets, car services, hotels and more). In 2001, I worked at a company that specialized in content for mobile devices. Back then, one of the company's co-founders (the awesome Andy Nulman ) used to say that mobile phones will soon become the remote controls for our lives. No ringtones.

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Notification Hotels Apple Banking 40

Webbiquity SMM

FEBRUARY 28, 2011

Airline. • Morgan Johnston – Manager Corporate Communication at JetBlue Airways. • Bowen Payson – Manager of Online and Digital Marketing at Virgin America. It’s also possible there may be errors in my list; please let me know in the comments or through my Twitter if you find any, and I will correct them. Anyway, on to the list!

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List Twitter Brands Microsoft 155

Sprout Social

JULY 18, 2023

New protocol challenged restaurants, bars, hotels, resorts, airlines, event spaces and tourism agencies to rethink how they connect with their audiences. Companies turned to social to share updates, address queries, respond to feedback and provide personalized experiences more frequently.

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Social Media Brands Hotels Loyalty 98

Social Media Network Marketing

AUGUST 28, 2007

Below are a few online companies that pay for reviews. They accept reviews on anything including airlines, electronics, hotels, and websites. They accept reviews on anything including airlines, electronics, hotels, and websites. The article also includes other ways to make money reviewing products or services.

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Review Products Adsense Airlines 50

Diva Marketing Blog

MARCH 19, 2009

Before launching Savvy Auntie, in July 2008, Melanie was an interactive marketing and communications executive for global Fortune 500 companies, including New York Times Digital and American Express, as well as L'Oréal. As a company, you can't wake up one day and decide you are going to be authentic and transparent.

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Conversation Social Media Automotive Authentication 45

Convince & Convert

AUGUST 2, 2012

Huge thanks to data-driven social media management software company Argyle Social for their presenting sponsorship, as well as Infusionsoft , Janrain , and Jim Kukral at DigitalBookLaunch. Jay : Let’s thank our sponsors, Eric’s company Argyle Social. Eric : Hello, Jay. ” That’s kind of cool. Eric : Yeah.

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Social Media Groups Groups Team 115

Akamai Marketing

OCTOBER 28, 2012

Utility companies need to get in on the action: Regardless of what type of utility, TV, Gas, Electricity, Telecommunications, updates on preparation and their own emergency steps should be incorporated as well. These companies already coordinate with officials on emergency planning, so this should be part of the plan.

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Social Media Telecommunications Hotels Hashtag 264

Convince & Convert

FEBRUARY 24, 2010

because through social media, customers are praising and criticizing companies in public in a way that requires marketing to triage and respond. Southwest Airlines has to coordinate its marketing and customer service response, in real-time, create its own content on its blog and Twitter account, while also dealing with the media jackals.

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Compete Conference Organization Social CRM 116

The Realtime Report

AUGUST 7, 2020

With a travel app, you become a true mediator between users and hotels, restaurants, taxi, airline companies, etc. There exist great approaches to make your dream come true. Here they are: Service commission. Thus, you receive your commissions. In-app advertising.

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Travel Tourism Airlines Hotels 91

Convince & Convert

APRIL 28, 2010

Because our behaviors on the social Web leave a noticeable fingerprint, smart companies can modify the way they engage and interact with us, based on our social graph, purchase history, etc. Fly more miles, get priority seating on an airline. After college, I worked in customer relations for a large electronics' company.

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Social Media Strategy Influencer Social CRM 149

Convince & Convert

JULY 27, 2012

Huge thanks to data-driven social media management software company Argyle Social for their presenting sponsorship, as well as Infusionsoft , Janrain , and Jim Kukral at DigitalBookLaunch. Not only Eric’s company Argyle Social, but our friends at Infusionsoft. We were on a multitude of airlines during that trip.

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Airlines Sentiment Hotels ROI 115

agora pulse

MARCH 29, 2018

is one of Europe’s leading travel media companies. We work with a wide range of companies in the travel industry, across many sectors, including tour operators, hotels, travel agents, airlines, airports, tourist boards, and OTAs. Founded in 2006, TravelMedia.ie They are a full-service agency in every sense of the phrase?with

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Communities Travel Airlines Hotels 90

agora pulse

MARCH 29, 2018

is one of Europe’s leading travel media companies. We work with a wide range of companies in the travel industry, across many sectors, including tour operators, hotels, travel agents, airlines, airports, tourist boards, and OTAs. Founded in 2006, TravelMedia.ie They are a full-service agency in every sense of the phrase?with

Communities 90

Communities Travel Airlines Hotels 90

Hootsuite

FEBRUARY 14, 2023

Her brand partnerships include DraftKings, Quest Nutrition, and the James Hotel. On Instagram, this influencer creates magical content for brands like Dick’s Sporting Goods, Kinetic Sand, and Turkish Airlines. Some influencers have a management company listed on their website or Instagram bio. billion views).

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Influencer Instagram Collaboration YouTube 110

Bare Feet Studios

FEBRUARY 9, 2009

The more I have been thinking about this, the more I want to see companies explore user-generated pricing. Airlines, hotels, and rental car agencies charge a lot more for weekdays than weekends, as they have a captive customer for one and they know that companies are theoretically making money off of their use of said services.

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Price iPhone Upcoming Instant Messaging 40

Bare Feet Studios

JUNE 7, 2009

The additional collaborators (hotels, Hawaiian Airlines , Avis & the bloggers) all gave from their pockets to support Hawaii tourism – of which they are a vital part. Indeed, I think companies that can capitalize on the power of GFNs will gain the strongest competitive advantages that the Internet has to offer.

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