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6 Savvy Tips for Social Media Monitoring

Harp Interactive

Sarah Evans outlines what to monitor in her post, HOW TO: Set up a free online monitoring system. We like Google Alerts for brand and key word mentions and HootSuite for Twitter mentions, but there are many others. Decide What to Monitor. Whether you are a Fortune 500 or an entrepreneur, what you monitor is important. The company name.

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Social Media Listening for B2B Marketing

Buzz Marketing for Technology

One of the biggest challenges for organizations today is managing the flow of information about their brands, products, and services that occurs in social media channels, including microblogs (such as Twitter), social networking sites (such as Facebook), blogs, and online forums.

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The Best Free (or Cheap) Tools for Blogger and Influencer Outreach

Adam Sherk

Social monitoring tools like Radian6 and PR suites like Vocus and Cision offer the greatest range of functionality for research and contact management. Followerwonk from SEOmoz is a great tool for researching Twitter users. The Twitter bio search allows you to easily find and evaluate users in specific areas. Followerwonk.

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Why The Term “Social CRM” Is Just STUPID!

SocMed Sean

Does adding Twitter to your CRM process make it more social? It’s also often used to describe auto-email systems that send message after message after message based on predefined points in time or actions that a person has taken (like clicking on a link in one of the previous emails that was sent). Social CRM.

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Sysomos Audience Moves Towards Measuring Social Media ROI

Dave Fleet

While Audience generally only provides generic tracking information for most people, if you hook the system into any web forms you have, it can link their name and information into their activities (note: you’ll likely need to amend your privacy policy in order to do this).

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You Become What You Measure

Social Media Strategery

And once they’re empowered, quants tend to create systems that favor something pretty close to cheating. We use tools like Sysomos and Radian6 to track millions of social media posts. We’ve already stopped using Twitter to actually talk with people. To remember that public relations is still more art than science.

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The Gamification of Social Media

Social Media Marketing

Essentially, it is a rewards system that makes what we already do on the web - create and share content - fun by making it a stock market-like atmosphere. When tied to other accounts such as Twitter, Facebook, Flickr, YouTube, LinkedIn and blogs, your net worth rises based on the content you either create or share.