Knowledge Base and Social Networking

The KISS Method For Determining Social Media ROI

SocMed Sean

JANUARY 21, 2019

The dangers of ignoring knowledge management is that employees who leave your organization take their “tribal knowledge” with them, resulting in loss of access to the information and increased training costs for the persons’ replacement. Decrease in TOC and increase in FCR often results in an increase of CSat.

ROI

ROI Social Media CSR Knowledge Base

How to create a complaint management system to protect your brand reputation

Sprout Social

JANUARY 10, 2024

Lastly, integrated complaint management software and searchable knowledge bases will ensure your agents have all the customer information they need in one central place. And a knowledge base or a self-service portal integration will equip your agents with relevant information, solutions or FAQs.

Reputation

Reputation System Brands Knowledge Base

Boost Your Video Marketing Strategy with the New YouTube Integration

Oktopost

MARCH 11, 2020

While every social network tries to encourage the adoption of native video formats, YouTube is still the biggest video-sharing platform in the world. You also have access to your YouTube channel subscriber base growth displayed as Followers in the Analytics.

YouTube

YouTube Video Strategy Knowledge Base

B2B vs. B2C Influencer Marketing: Platforms, Practices, and Packaging

Webbiquity SMM

MAY 25, 2021

I think and talk and work a lot on the “big four” of the social networking world: Facebook, LinkedIn, Twitter, and YouTube. In your view, what social networks beyond those big four should B2B marketers be paying attention to, if any? Obviously, there are a lot of other platforms out there.

B2B

B2B Influencer Platform SMS

How to Convert Employees into Brand Ambassadors on LinkedIn

Webbiquity SMM

JUNE 20, 2019

Create two or more captions along with a photo and link for them to share, and publish it in an accessible area such as an email, internal knowledge base, or through the corporate intranet. Social Media Freedom. Recognizing the business value of social media, most companies have discarded such bans. Content to share.

LinkedIn Brands How To Training

14 Social Inbox Tools That Will Get You To (Social) Inbox Zero

Hootsuite

MAY 6, 2024

Pallyy Source: Pallyy Pallyy’s social inbox is designed to mirror the look of a regular email inbox. The inbox covers an extensive list of social networks, including TikTok comments. If a significant portion of your audience communicates in Arabic, this might be the most useful social media inbox tool for you.

Tools

Tools HootSuite Team Social Media

Improve Organizational Efficiency via Social Media-Part I

Mindjumpers

JUNE 29, 2010

As mentioned, Hoist is a browser-based working platform build on the idea of social networks. From an organizational perspective, the platform makes it possible to manage diverse flows of information and process and secure these into knowledge, available to all employees at any time.

Social Media

Social Media Project Microblogging Policies

Just get us the Millennials! #Marketing #Fail

Janet Fouts

DECEMBER 30, 2014

Personalized communication through email and social media is a great way to fine tune the messaging. Do some searches to find out where the holes in the knowledge base on line is and fill those holes, then share the answers to common issues freely through social channels to attract buyers. Answer questions.

Marketing

Marketing Nielsen Authentication Knowledge Base

Community Bootstrapping: Tools & Strategies To Build A Community.

Jason Yormark

JULY 22, 2009

Step 1: Hit The Big Three (Facebook, Twitter, LinkedIn) It’s no secret that social networking is all the rage, so it doesn’t take a genius to point out that you need to start there. Social Network Platforms 1. By far, Facebook , Twitter and Linked In are where I think most businesses should start their community building.

Communities

Communities Tools Strategy Message Boards

Enterprise 2.0 Isn’t About Social Business, It’s Just About Business

Social Media Strategery

NOVEMBER 18, 2011

The United States Intelligence Community (IC) has made tremendous strides over the last several years with the introduction of a wide range of social software tools such as wikis, blogs, user tagging services, and social networking services for knowledge management and information sharing.

Yammer

Yammer NewsGator SocialCast Web 2.0

New Social Media Network Road Map

Diva Marketing Blog

APRIL 3, 2012

Not to make things more complicated, but especially in social media marketing, you can't expect to build a strategy without first understanding the "tools" e.g. blogs, Facebook, Pinterest, LinkedIn, Twitter, etc. Much of our learning about social media/networking is derived from experience and experimentation.

Social Media

Social Media Guidelines Social Networking Knowledge Base

The evolution of the employee-employer relationship

Buzz Marketing for Technology

JUNE 26, 2008

Employee-employer relations in a knowledge based economy. Iâ€™ve long believed that the prevelance of knowledge work in organizations today will (eventually) fundamentally shift the employee - employer relationship. The emergence of Web 2.0

Web 2.0

Web 2.0 Insurance Knowledge Base Training

Welcome the New Writtent.com: We Create Content that Works!

Writtent Blog

DECEMBER 10, 2013

Tell your story, share your knowledge. Based on a specific post type (research post, list post), we ask questions related to the topic. If you need regular blog updates with content that just works for your business, we came up with several packages that will be a great fit for your business.

Content

Content Hubspot Knowledge Base Research

Blogging and culture

Buzz Marketing for Technology

OCTOBER 16, 2008

Blogs tend to have a more formal written structure (and those who use it educationally often require a formal tone to the writing) and is much less socially bound (such as a social network like Facebook). On the other hand, it allows for person reflection and opinions which social bookmarking limits. Posted by V Yonkers.

Web 2.0

Web 2.0 Skills Education Social Networking

Grow Your Wiki

Buzz Marketing for Technology

JUNE 27, 2008

In the interview: Laurence Lock Lee explains how social network analysis reveals the connections between people and the resulting knowledge distribution network. Thomas Vander Wal explains folksonomy - using social taging to organize knowledge based on interconnections between people.

Wiki

Wiki Net Neutrality Wetpaint SocialText

KM Edge: Where the best in Knowledge Management come together

Buzz Marketing for Technology

JUNE 27, 2008

We look forward to seeing you soon on your favorite social networking site! -->. Earlier this week, Dale Arseneault published some additional ideas about KM measurement on his blog Reflections on Knowledge Management and Organizational Innovation. Shaking Hands in a Social Networking World. Knowledge Base.

Web 2.0

Web 2.0 Movable Type Case Study Conference

Connecting 2 the World: What do businesses really want?

Buzz Marketing for Technology

JULY 16, 2008

This is a good explanation for why social networking and other Web 2.0 Is constructing knowledge based on analysis a work. Quoting Alan Bennett, Stern says that most companies have the attitude "I am all in favour of free expression provided it is kept rigidly under control." Subscribe to this blog. Blog Archive.

Web 2.0

Web 2.0 Wiki Skills Directory

My Dear Consultant - Think About It !

The Marketing Blog

AUGUST 4, 2008

My consultant is so convinced that: I should be present on social-network. Is there are any social-network that serves my focused interests? Reply Keith September 7, 2008 at 3:57 am Hi Daksh, Wiki is a very good way to accrue business intelligence and knowledge base. His Thoughts. Why should I do it?

Consultant

Consultant Wiki Web 2.0 Startup

Connecting 2 the World: A new framework: Part II

Buzz Marketing for Technology

AUGUST 4, 2008

Universities use cognitive skills, so these are the skills most new graduates use to navigate the knowledge business environment. As a result they need to develop socio-cognitive and social skill sets. As a result, they are more apt to use their social or socio-cognitive skills to accomplish their work. Work Processes.

Web 2.0

Web 2.0 Skills Diagrams Wiki

Personal KM; KM Business Case; KM, culture and compromise; KM Books Wiki

Buzz Marketing for Technology

JUNE 27, 2008

A: To manage your personal knowledge, whenever you learn something new â?? Build your social network, actively use it, and dont be afraid to contact someone to ask a question or share useful information. Please join and make your knowledge vote count! Working Knowledge. Enabling Knowledge Creation.

Wiki

Wiki Sports Collaboration Social Networking

Things to Learn from Hawaii Musicians Using Social Media | Bare.

Bare Feet Studios

JULY 16, 2010

Ken and Jenn recommended getting a presence on several social networks. Shawn uses his website and email list , and keeps his social web contacts truly personal. So, no matter whatever be the field, people are tending to join social networks to get themselves reach to vast audience.

Social Media

Social Media Upcoming Conference Social Networking

Hawaii Tsunami Proves Social Media Power Again: Information is a.

Bare Feet Studios

FEBRUARY 27, 2010

Via @Peterliu47 ) Uplift and Closure: Social networks are rich resources in uplifting messages, out of the box solutions, and lovely light-hearted ways to wrap up even the most frightening situations. at the Rotary Club of Honolulu Sunset May 28-30: Social Media Skills for Musicians: Twitter, Facebook, Blogging, & Podcasting at the N?

Social Media

Social Media Aggregator Upcoming Conference

The information processing view of humanity

Buzz Marketing for Technology

JUNE 27, 2008

Future Exploration Network. « Keynote: building the networked professional firm | Main | Mobile social networking, meaning virtual networks bringing people physically together, will inevitably be a pervasive application » The information processing view of humanity. Living Networks. Contact me.

Process

Process Web 2.0 Movable Type Collaboration

Hawaii Restaurant Association Links and Resources

Bare Feet Studios

JUNE 22, 2009

List of tools and strategy to monitor your brand/company online OTHER TOOLS: Social Media Club – Hawaii Chapter – free monthly meetings to learn about and share best practices in social media KnowHow Cafe – Online and live seminars on using the social web; get a free eBook on “Online Identity&# by joining the email list.

Resources

Resources Upcoming Flickr Viddler

Eight steps to thriving on information overload

Buzz Marketing for Technology

JUNE 27, 2008

Jun 24, 2008 — Australian Financial Review — Social networking comes of age, sort of. Developing Knowledge-Based Client Relationships 2nd Edition. Living Networks. Living Networks book (6). Social networks (69). Social trends (16). Rosss Global Speaking Schedule. Contact me.

Web 2.0

Web 2.0 Movable Type Collaboration Journal

Ways of assessing organizational learning

Buzz Marketing for Technology

OCTOBER 16, 2008

Social Networks and Personal Learning: Fiinding th. Is constructing knowledge based on analysis a work. Subscribe to this blog. Blog Archive. ▼ 2008. (79). ▼ October. (3). Ways of Assessing Organizational Learning. Blogging and culture. ► September. (11). Situated and organizational learning.

Web 2.0

Web 2.0 Skills Class Wiki

Social Media: Making Business Fun Again | Bare Feet Blog

Bare Feet Studios

SEPTEMBER 8, 2010

Ash | SEO PPC Blogger September 16, 2010 at 2:24 pm Fun is one of the most motivational activity to be used in social media marketing which most of them ignores! While people/businesses participation in social networks are for their own business sake, it isn’t typically a good way of using social networks.

Social Media

Social Media Upcoming Conference Social Networking

Social Web Bootcamp – Time to Get in the Game

Bare Feet Studios

OCTOBER 26, 2009

It’s a one day program that takes you from the 30,000’ view of how things work all the way down to live demos for creating a blog, a Twitter account, and setting up your social networking identity. at the Rotary Club of Honolulu Sunset May 28-30: Social Media Skills for Musicians: Twitter, Facebook, Blogging, & Podcasting at the N?

Upcoming

Upcoming Viddler Conference Flickr

Top 5 social media customer service tools for your brand

Sprout Social

JUNE 8, 2023

Most tools connect with the major social networks and support collaboration to to help agents effectively organize, delegate and respond to requests in one place. Let’s dive into our list of customer service social media tools to consider. Let’s dive into our list of customer service social media tools to consider.

Social Media

Social Media Tools Brands Knowledge Base

Managing & Maximizing Your Online Identity

Bare Feet Studios

NOVEMBER 25, 2008

Tagged as: brighttalk , HowTo , identity , online , roxanne darling , social networks , webinar Leave a Comment Additional comments powered by BackType Previous post: TechZulu Interview with Rox and Shane Next post: Why Are Advertisers Embarrassed by Advertising?

Upcoming

Upcoming Viddler Conference Flickr

Rox is LIVE on the Andy Bumatai Show Today

Bare Feet Studios

MAY 19, 2009

at the Rotary Club of Honolulu Sunset May 28-30: Social Media Skills for Musicians: Twitter, Facebook, Blogging, & Podcasting at the N?

Upcoming

Upcoming Viddler Conference Flickr

Ed Morita's Twitter Case Study at Social Media Club Hawaii

Bare Feet Studios

APRIL 8, 2009

Mahalo for the full discussion, all the link love, and embracing people across the beer and social networking community. Plus, we do live stream our monthly meetings of Social Media Club expressly so our neighbor islanders can join us. It truly is changing business daily. I hope to meet you all on my trip to the Big Island.

Case Study

Case Study Study Social Media Twitter

Social Media Club Hawaii Celebrates Ma Ka Hana Ka ?Ike

Bare Feet Studios

JANUARY 4, 2010

Here is what all was created: A new identity , perfectly suited for use on numerous social networks, and including a new web address, “hanabuild&# which is easier and shorter than their full Hawaiian name and is being used for digital branding. Their URL went from www.hanabuildingprogram.com to www.hanabuild.org. A Facebook page.

Social Media

Social Media Flickr Upcoming Transportation

Cam Conversation: Business Travel to Hawaii, NextLevelHI, Facebook.

Bare Feet Studios

MAY 6, 2010

at the Rotary Club of Honolulu Sunset May 28-30: Social Media Skills for Musicians: Twitter, Facebook, Blogging, & Podcasting at the N?

Travel

Travel Conversation Ustream Facebook

Maui Visitors Bureau Explains How to Manage Risk and Social Media.

Bare Feet Studios

MAY 19, 2010

at the Rotary Club of Honolulu Sunset May 28-30: Social Media Skills for Musicians: Twitter, Facebook, Blogging, & Podcasting at the N?

Social Media

Social Media How To Upcoming Viddler

Ethics in Social Media: A Glossary | Bare Feet Blog

Bare Feet Studios

JULY 8, 2009

When you are conversing on social networks, how, what, and when do you disclose your business relationship? This can apply to Twitter and accounts on other social networks as well as on blogs.) How far will you go and what damage does your brand risk? Tamar’s post on the Zicam controversy addresses these questions.

Social Media

Social Media Astroturfing Wikipedia Upcoming

knowhow Café: Where smart people go to get smarter about the.

Bare Feet Studios

JUNE 26, 2009

at the Rotary Club of Honolulu Sunset May 28-30: Social Media Skills for Musicians: Twitter, Facebook, Blogging, & Podcasting at the N?

Tourism

Tourism Class Upcoming Viddler

Using Social Media to Differentiate

Bare Feet Studios

DECEMBER 16, 2009

at the Rotary Club of Honolulu Sunset May 28-30: Social Media Skills for Musicians: Twitter, Facebook, Blogging, & Podcasting at the N?

Social Media

Social Media Upcoming Viddler Conference

@Shane Talks Video with @andybumatai

Bare Feet Studios

MARCH 17, 2009

at the Rotary Club of Honolulu Sunset May 28-30: Social Media Skills for Musicians: Twitter, Facebook, Blogging, & Podcasting at the N?

Video

Video Upcoming Viddler Conference

Should You Monitor Social Media Behavior at Work? | Bare Feet Blog

Bare Feet Studios

MARCH 29, 2010

I’ve created a simple matrix that can serve as your first (and possibly last) pass at the question: Do we need to be installing software to monitor our employees’ use of social networks, aka “socnets&# ?

Social Media

Social Media Upcoming Software Conference