Issues Reputation Social CRM Team 
Dave Fleet
JULY 18, 2011
My apologies to the purists out there who think everyone should be treated equally, but if one person could cause a major issue for your company while another is lower-profile, I’m going to prioritize accordingly. Severity of issue. Spread of issue. Is that ideal? Is that completely egalitarian? …etc.
Oktopost
JULY 22, 2021
There’s a wealth of additional information on your customers out there, voluntarily offered up on social media. Social CRM tools can solve this problem by integrating your internal customer data with the information they’re providing on social media. Social CRM: What Is It? Source: Cloudave ).
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Buzz Marketing for Technology
FEBRUARY 9, 2011
So I spent the better part of January looking at every social media listening, monitoring, analytics, intelligence and insights firm I could get my hands on. The team is on call to determine “Why the spike in mentions or share of voice&# to determine “what’s happening and why should you care&#.
agora pulse
NOVEMBER 6, 2017
A social media monitoring tool helps you stay in touch with your followers and listen to what people say about you and your industry. Some tools just give you the basics while others provide a more comprehensive, social CRM style solution. A robust social media monitoring tool is a must for agencies.
Convince & Convert
SEPTEMBER 14, 2010
The debate on Social CRM (sCRM) could easily become a distraction. As marketers, we need to reach our customers where they are and social media’s potential in that regard is unquestionable. Look here for some clues [link] Do your homework – start here [link] – social CRM is not Advertising 1.0
Convince & Convert
SEPTEMBER 22, 2010
Meanwhile, if your social media team and your email team are not the same people, you need to start thinking about how to merge them, pronto. I especially like your comparison of social media to digital bumper stickers and an expression of passion for something, as opposed to permission to market to them.
Webbiquity SMM
AUGUST 16, 2010
Despite the widespread use of the phrase “social media marketing,&# marketing is not the only business use of social media, as John Jantsch reminds us. Here he outlines five ways that sales can use these tools as well, from social CRM to teaching prospects how to solve business issues.
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