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Social Media Sites Rank Lowest For Customer Satisfaction

The Realtime Report

Out of websites in 33 industries, social media sites provide the least satisfying experience, according to the American Customer Satisfaction Index’s (ACSI) first-ever website benchmark. out of 100; social media websites rank at the bottom of the barrel with an average of 68. Wireless Telephone Service 77.

Sites 177
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Top 100 Most Innovative and Influential People in the Web 2.0 World

Bill Hartzer

Internet Evolution has narrowed down the list into 10 different categories, which include the most innovative and influential people in each category: Social Networking. News/Media. Wireless & Gadgets. Alan Emtage, creator of pre-Web search engine Archie. Andy Stanford-Clark, IBM Distinguished Engineer, IBM Corp.

Web 2.0 161
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Now People Can Join Your Facebook Fan/Business Page via SMS/Text.

Saying It Social

Saying It Social Your Social Media Marketing Resource Home About Polls Our Services Testimonials Now People Can Join Your Facebook Fan/Business Page via SMS/Text Message Just found out about a neat new way to get more “Likers&# to your Facebook Page, via text message! How about adding this piece to your elevator pitch?

SMS 192
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If Titanic Had Twitter

Social Media Marketing

The Titanic has always had an allure about it - an amazing feat of engineering that was brought down on its maiden voyage, tales of heroism and chivalry (women and children first), class struggles and unforeseen safety needs. And over the last year or so, the commercial side of the enterprise has been heating up at an amazing pace.

Twitter 167
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Unboxing the The Toshiba Thrive with Android. Lots of Pictures and Excellent Customer Service

Josh S Peters

On my desk, in the dock, while I use this lovely little wireless keyboard to conduct this post on it. All of your wireless controls and major settings are available by touching the lower right corner and can even set it to airplane mode from there. I can’t argue with customer service like that.

Wireless 134
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Fetching Friday – Resources Mashup & How to Help Japan

Kikolani

­­This post is part of a weekly series, Fetching Friday, featuring the best posts of the week in blogging, online business, SEO & social media and how to help Japan on kikolani.com. Search Engines / SEO / Link Building / Analytics. Social Media / Social Networking. The Resources Mashup.

Mashup 147
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4 SEO Tactics That Damage Your Brand’s Reputation

Convince & Convert

That’s why you must take your company’s brand integrity into consideration in everything you do, including your search engine optimization efforts. SEO is all about boosting your company in search engine rankings, but you can’t step all over your brand during the climb. This made for worse user experiences and damaged reputations.