Hootsuite

NOVEMBER 7, 2023

You can then access all of this information in one place to get both macro and micro views of the social conversation about your industry and your brand. Social listening tools are tech products — apps and software — designed to seek out the entire social conversation about any topic you choose. Track social sentiment in real time.

Brand Monitoring 98

Brand Monitoring Tools HootSuite Brands 98

Keyhole.co

JANUARY 17, 2024

So, when we delve into social listening, we’re exploring the “why” – the motivations and sentiments that drive the online discourse. You need to gauge and analyze the overall sentiment of online conversations related to your brand.

Sentiment 52

Sentiment Analysis Brand Monitoring Trends 52

Sprout Social

AUGUST 17, 2022

These types of conversations don’t typically pop up in your notifications. And focusing on actual customer conversations means that you can take action with confidence. of interactions on a daily basis, it’s easy to lose track of key conversations. The problem?

Campaign 125

Campaign Social Media Tools Hubspot 125

Keyhole.co

FEBRUARY 13, 2024

That’s why expanding your social listening program here can get you the most honest and accurate insights into your target audience’s sentiments around your brand and industry. Identify keywords to track conversations better. Competitor analysis: Track the conversations around the top brands in your industry.

Twitter 59

Twitter Sentiment Microblogging Hashtag 59

Sprout Social

MAY 11, 2023

Brand safety tools can also track conversations about your company online: They monitor what people are commenting on your posts and ads, how your brand hashtags are being used and the discourse surrounding your brand. Social listening allows you to: Monitor brand sentiment to get ahead of a crisis.

Reputation 129

Reputation Tools Brands How To 129

Keyhole.co

JULY 20, 2023

Some alternatives, like Keyhole, have the ability to track real-time mentions of your brand and sentiment analysis. Moreover, Keyhole comes with sentiment analysis and competitor monitoring features. Analyze sentiment analysis to understand how the world feels about your brand.

Industry 52

Industry News Google Brands 52

agora pulse

JANUARY 6, 2021

Then set up calendar notifications or alarms with plenty of time to spare. I find that it’s easier to stay focused when I check in with clients and colleagues at a few specific times throughout the day rather than constantly responding to new message notifications. Look for time-sensitive events like Facebook Lives or Twitter chats.

Social Media Management 172

Social Media Management Social Media Curation UGC 172

Hootsuite

MAY 21, 2020

Social media monitoring tools let you keep track of every conversation, account, keyword, and hashtag that’s relevant to your business. Search streams in the Hootsuite dashboard let you monitor conversations relevant to your business, your industry, and your products. Here are 15 of our favorites. Talkwalker. Reddit search.

Social Media 145

Social Media Tools HootSuite Sentiment 145

Keyhole.co

MARCH 30, 2023

We don’t have the luxury of watching out for every notification. Monitor your brand mentions on Keyhole You can also discover sentiments by tracking your brand names, hashtags , keywords, etc., From the left navigation panel, select Sentiment. You can also view the actual mentions and filter them by sentiment.

Brand Monitoring 52

Brand Monitoring Reputation Brands Sentiment 52

Hootsuite

APRIL 25, 2024

Stay updated on relevant online conversations, track competitors’ activities, and monitor brand mentions. You’ll be able to understand brand sentiment, collect feedback, and intervene before situations escalate. You’ll glean valuable insights and be privy to important conversations. Trend-tracking. Media monitoring.

Curation 80

Curation Social Media Management Tools Social Media 80

Keyhole.co

MARCH 9, 2023

Using social listening, you can conduct in-depth sentiment analysis and understand how your audience feels about your brand, certain features, or if there’s anything noteworthy. Hootsuite has useful features to help you track brand mentions, identify thought leaders and influencers, and track brand sentiment.

Tools 84

Tools Sentiment Hubspot Price 84

Oktopost

DECEMBER 22, 2019

Social listening also helps you keep tabs on the social media sentiment toward your company and products. If you’re really listening, you have a better chance of defining and steering the conversation. The Benefits of Listening. Oktopost specializes in social media management for B2B companies. Brandwatch. .

Tools 116

Tools B2B Sentiment Notification 116

Sprout Social

JANUARY 10, 2024

For example, social listening tools powered by conversational analytics help brands monitor hashtags and feedback to quickly identify negative comments and respond. Leverage AI AI techniques like sentiment analysis give you a quick, data-informed pulse check on how your audience feels about your brand.

Reputation 104

Reputation System Brands Knowledge Base 104

Hootsuite

MARCH 15, 2021

If someone mentions your name in conversation, maybe your curiosity is piqued a little — but you should be more than a little curious when it’s your brand that’s getting Twitter mentions. A Twitter mention is a way to get another user’s attention, likely to try and start a direct conversation with them on the platform. Simply, yes.

Twitter 145

Twitter HootSuite Notification Analytics 145

Ignite Social Media

JULY 9, 2018

Social listening is a way to track conversations about your business or industry that are happening in the digital space. It’s not just the comments or wall posts on your owned pages, it’s also mentions of your business or industry in blogs, on review sites, and in conversations you aren’t tagged in. What is social listening?

Social Media 111

Social Media Sentiment Notification Industry 111

Mindjumpers

AUGUST 31, 2012

VenueSeen sends a notification to the subscribing business when a customer shares their experience at the business’ specific location on Instagram, Foursquare or Foodspotting: a shared photo, a mention or a comment tagged with the company location.

Tools 228

Tools Foursquare Brands Sentiment 228

Keyhole.co

SEPTEMBER 12, 2023

Features: Real-time insights on content performance Tracks engagement metrics Monitors competitors A clean and sharable dashboard with all crucial data Sentiment analysis Pros: Precise reporting lets you make data-driven improvements to your social media presence. You can monitor social media trends for more relevant campaigning.

Social Media Management 52

Social Media Management Social Media Tools Collaboration 52

Oktopost

JULY 22, 2021

However, if your CRM only has data gathered through form conversions and other direct interactions, it’s probably not fulfilling its true potential. With Social CRM, businesses get more detailed insights into customer sentiments and behavior. Social CRM makes it easier to listen to these conversations and provide an immediate response.

Social CRM 96

Social CRM B2B How To Patterns 96

Keyhole.co

SEPTEMBER 12, 2023

That requires regular monitoring of responses on your campaigns and conversations around your brand. A social listening tool can monitor millions of online conversations and notify you when someone talks about your business. Keyhole crawls millions of online conversations and notifies you when someone mentions your brand.

Tools 52

Tools Social Media Curata Price 52

Mindjumpers

JANUARY 10, 2013

Monitoring brand mentions, share of voice, sentiment etc. Startup company gazeMetrix opens up for an entirely new way of monitoring online conversations. In order to gain valuable insights from monitoring online conversations in general, brands must demand greater quality in the insights and analyse the data in depth.

Brands 264

Brands Aggregator Curation Hashtag 264

Unmetric

AUGUST 28, 2019

Social media listening goes beyond just looking at your emails and notifications for @mentions of your brand. Social media monitoring is the process of gathering information on your brand’s mentions, share of voice, sentiment, and more. About 30% of the tweets that mention brands neglect to use their Twitter handles. .

Social Media 101

Social Media Tools Sysomos Sentiment 101

Sprout Social

MARCH 13, 2019

Behind every @mention notification is some sort of sentiment or feedback your business can learn from and act on. Consider also that not all conversations surrounding your business are happening on the likes of Twitter or LinkedIn. Don’t neglect “secondary” social conversations. The takeaway? Pick your priority networks.

B2B 104

B2B How To Sentiment Reddit 104

Keyhole.co

SEPTEMBER 12, 2023

Hashtags group together similar conversations on social media platforms. Brands often track mentions to monitor online conversations, analyze brand image, collect testimonials, and discover customer needs and grievances. You can search Tweets in specific geographies, dates, or a specific sentiment (like in the screenshot above).

Twitter 52

Twitter Hashtag Trends Sentiment 52

Keyhole.co

MARCH 24, 2023

Brands can use this information to adjust their messaging and marketing strategies and address negative sentiment or feedback. Providing you notifications when they are discussed on social media allows you to keep up with what your rivals are doing and how your audience feels about them. Start using Keyhole for free 2.

How To 52

How To Sentiment Reputation Hashtag 52

Sprout Social

MARCH 17, 2020

Social platforms can quickly turn from a place to launch your next campaign or provide delightful customer moments, to a channel where critical communication and conversation is driving global impact. During times of uncertainty, social media is the first place that people go to share opinions, look for answers or follow the news.

Features 100

Features Brands Library Team 100

Sprout Social

FEBRUARY 18, 2020

These kinds of posts don’t come up in your regular network notifications, which is why it’s important to set up your monitoring tools. While listening is more proactive and can lead to business-wide insights , it follows a similar process as monitoring and can help uncover important conversations like those untagged mentions.

Social Media 136

Social Media Strategy Brands Airlines 136

Sprout Social

AUGUST 22, 2018

Features such as Sprout’s Smart Inbox track conversations on Twitter in addition to your other social channels. Metrics like sentiment analysis let you know how people feel about your brand at large whether that sentiment is positive, negative or neutral. Looks great, congrats on the new site. When in Doubt, Be Human.

Twitter 98

Twitter Tips Notification Sentiment 98

Sprout Social

MARCH 8, 2019

But while the importance of monitoring your mentions and conversations is a no-brainer, many brands are actually missing out on some crucial interactions because they’re stuck in a bubble. Uncover hidden conversations about your business. When people are talking about your space, ask yourself: are you part of the conversation?

Reddit 99

Reddit Tumblr YouTube Review 99

Razor Social

MARCH 30, 2016

Do you realize how valuable it is to monitor and track conversations online? Are you monitoring the trends related to conversations about your brand? There are many things to consider when looking for monitoring tools but the most important thing is that you are monitoring conversations! Conversation Tracking.

Attensity 77

Attensity Crimson Hexagon Social Media Sentiment 77

Sprout Social

JULY 31, 2019

These features include Instagram grid previews , failed push notifications for easy reposting and publishing Instagram multi-image Feed posts or Stories. In Sprout, you can track Brand Keywords for Twitter so that even if your brand’s handle isn’t directly mentioned, you can be aware of and take part in the conversation.

Team 82

Team Notification Report Metrics 82

Keyhole.co

MAY 12, 2023

It can help you figure out which keywords to target in your ads to get the most clicks and conversions. Whenever new web content is published that matches your alert, you’ll receive an email notification with a link to that content. Keyword monitoring will reveal which keywords to target in your content to improve your rankings.

Tools 52

Tools Strategy Marketing Analysis 52

Buffer Social

JULY 13, 2022

Noting the comments you get — positive, negative, or neutral — can help you understand followers’ sentiments about your brand and your content which, in turn, enables you to connect better with them. Be secure in your value, focus on positives, and let the negatives fade.

Social Media 98

Social Media Policies Team Comments 98

Twist Image

MARCH 6, 2012

Our kids are texting, our heads are buried in our laps and we can hardly hold a conversation for more than five minutes without a ringing, vibration or desire to look at our smartphones to see if someone has emailed, tweeted, texted or pinged us. A theme of anti-Web sentiment (or a digital connectedness unplugging) was pervasive.

Conference 104

Conference iPhone Sentiment Mobile 104

Ignite Social Media

JULY 20, 2021

Personalize comment responses back the audiences should be reinforced regardless of the overall sentiment. Access to PR Reps/Teams: If your brand is constantly running into PR issues, make sure your CMs can easily connect with PR reps to help facilitate responses to customers and know when to stay out of a conversation for damage control.

Social Media 106

Social Media Strategy Class Guidelines 106

Hootsuite

MARCH 28, 2022

Ready to join the conversation? But actually posting those scintillating sentiments (or dancing-lady emoji, see above) couldn’t be easier. Sometimes a TikTok comment is a broadcast; other times, it’s the start of a conversation. The original commenter will receive a notification that you’ve replied. You go, girl!

Buy 92

Buy Comments Privacy Video 92

Pixlee

SEPTEMBER 29, 2020

Therefore, companies that actively engage their audience enjoy better growth and a higher conversion rate than ones that don’t. They’ll also help you gain a better insight into the overall sentiment of your brand and products or services. You can send notifications, reminders, and even personalized messages. Downloads and Usage.

Engagement 90

Engagement How To Metrics Loyalty 90

Kikolani

OCTOBER 29, 2012

SocialMention monitors 100 + social media sites so you can easily track and measure conversations on keywords in real-time. It comes complete with advanced analytics such as sentiment analysis, passion, reach and strength so you can gauge how well your brand is being perceived online. SocialMention. Why you should use it? NutshellMail.

Blogger 159

Blogger Social Media Tools Disqus 159