Direct Marketing Observations

FEBRUARY 5, 2010

1) Create a Social Media case study of who is talking about your company both in good & bad ways. By providing weekly Twitter tips via email you can share best use, reports, case studies, trends, etc to show that it’s not intimidating. And remember, it happens with or without your company. Make sure you open them.

Social Media 177

Social Media Case Study Crowdsourcing Hashtag 177

Justin Levy

JULY 23, 2010

When I was at my old company I had a large outsourced team based in the Philippines. Since I was only able to make it out there once every 10 weeks or so, we had to rely on tools that would allow us to transfer reports and communicate with one another from close to 18,000 miles away. So far, it’s pretty awesome!

Products 232

Products Yammer Tools SocialCast 232

agora pulse

MAY 19, 2020

At Agorapulse, we’ve had remote customer support since the company’s salad days, and it’s grown into something that customers rave about. Recently, we asked Agorapulse’s head of Customer Support, Ineke Oates, and head of Customer Care, Kristell Cormarie, for their advice to companies who want (or need to) build their remote support team.

Team 118

Team How To Knowledge Base Skills 118

Buzz Marketing for Technology

JUNE 28, 2008

The Enterprise Strategy Group (ESG) reports that as much as 75 percent of most companiesâ?? 3rd party services are usually owned by the individual not the company. a companys success in content management is inversely proportional to the amount of information that is exchanged over email.â?? Intranet Report. Intranet 2.0.

Sharepoint 189

Sharepoint Wiki Web 2.0 Class 189

Webbiquity SMM

MAY 10, 2011

Yet a Bazaarvoice/CMO Club study showed that only 15% of CMOs could point to a “significant return&# from Facebook marketing efforts, while 9% report no ROI and 35% basically had no idea. Corporate blogs can operate in a similar fashion, except that the sole sponsor or advertiser is the company itself. What should they promote?

ROI 191

ROI Case Study Bazaarvoice Klout 191

Buzz Marketing for Technology

JUNE 27, 2008

Are you involved in setting the direction for your companys IT budget or strategy? How To Create A Know-It-All Company. Heres how some companies convinced individuals to share best practices. operations for the company (and a recruiter himself), weeds out people who blame others. buy a link » SUBSCRIBE TO CIO.

Company 122

Company How To Case Study Mobile 122

Buffer Social

JULY 11, 2023

Being a solo founder, I had to be every executive at the company from CEO to any other C-suite role. Google Drive’s folder system was too clunky and didn’t have the features I wanted to build my Wiki-like knowledge base, so I chose Notion. To scale and focus on more strategic activities, I needed to outsource.

Startup 61

Startup Applications System Wiki 61

Twist Image

APRIL 17, 2012

At its core, what actually makes any piece of content (whether it's generated from an individual or a company) have any semblance of social-ness to it, is the ability for it to be as shareable and as findable as possible (if you do that and people like it, they will naturally talk about it). business column. corporate blog. customer service.

Wiki 102

Wiki Hotels Social CRM Retail 102

Sprout Social

OCTOBER 5, 2016

Whether it’s a blog, social media post, Wiki, podcast, video or social image, the content is created by third-party users. Consumers are also 70% more likely to make a purchase with a company after a good interaction. Businesses then use this content on their website or social media networks to promote their brand.

Content 111

Content comScore Wiki Social Networking 111

Bill Hartzer

MAY 26, 2010

Facebook and Twitter are some of the main outlets for social media, but there are numerous types of social media like blogs, wikis, forums, chat rooms, etc. This social media monitoring tool is not only for hotels, you can track and monitor your brand, your company, and you reviews about your company and your company’s products.

Cymfony 152

Cymfony Social Media Tools SM2 152

Buzz Marketing for Technology

JULY 23, 2008

Voters and Public Library Funding: An OCLC Market Research Report Cuadra Joins SydneyPLUS Group of Companies Peer-to-Patent Project Extended and Expanded Digital Bookmobile to Launch National Tour Come to the World eBook Fair! Martin De Saulles thoughts on the changing information landscape. Categories. Information Users. Innovation.

GPL 100

GPL Wiki Instant Messaging Survey 100

The Way of the Web

FEBRUARY 9, 2014

Not only are they helpful in ensuring that everyone in a company understands what is expected of them, they can also be a way to empower your employees to feel comfortable and confident in engaging with customers or clients via social media. List of Social Media Guidelines and Policies: Company Name Document Name Link.

Guidelines 65

Guidelines Social Media Committee Microblogging 65

Buzz Marketing for Technology

OCTOBER 4, 2008

Talent Management, and Employee Engagement (a PDF file) that finds: 52% of organizations that adopt blogs, wikis, and social networking tools (among others) achieved best-in-class performance levels compared to 5% for those that didnâ??t. Companies that didnâ??t Shel cites a brief published by the Aberdeen Group , titled Web 2.0,

Project 265

Project Web 2.0 Module Wiki 265

Buzz Marketing for Technology

JUNE 27, 2008

paperwork, reports thinking & reviews â?£ Scott Gavin Slide 37: blogs wikis podcasts social networking online collaboration tagging social bookmarking from Meet Charlie: What is Enterprise 2.0? fun, laughter and tools - wikis, blogs, enjoyment of activity tagging, RSS â?£ Slide 9: process. Slide 10: and tools. competition â?£

Folksonomy 270

Folksonomy Web 2.0 Wiki Collaboration 270

Buzz Marketing for Technology

JULY 7, 2008

Here are some random thoughts from a collection of these experiences and feedback from conference speeches: 1) Features are NOT user experiences: Warning…if you ask someone about desired user experience and they say wiki or forum, you have work to do. 4) None of the following are community platforms: Wikis, Blogs or Forums.

Communities 117

Communities Groups Groups Social Media 117

Social Media Strategery

AUGUST 26, 2010

Unfortunately, IT departments at large companies and government agencies are too often doing the equivalent of developing Android apps at work and using the iPhone at home. They’re just told to “give us a wiki&# or “develop a blog for me.&# Actually using the blog or wiki isn’t a requirement.

Gov 2.0 117

Gov 2.0 Tools Wiki Sharepoint 117

Buzz Marketing for Technology

JUNE 27, 2008

technologies (including blogs, wikis, and prediction markets), approaches, and initiatives. We can see what people are doing, through their blogs, the knowledge they put onto wikis, via source code check-ins or online to do lists showing marching progress towards a goal. Busy : Manage the hierarchy inside your company.

Wiki 247

Wiki Web 2.0 RSS Products 247

Buzz Marketing for Technology

JUNE 27, 2008

We report on multiple aspects of the dataset and synthesized graph. We investigate on a planetary-scale the oft-cited report that people are separated by “six degrees of separation&# and find that the average path length among Messenger users is 6.6. Enterprise Collaboration and Virtual Teams Report (March 17, 2008).

Instant Messaging 130

Instant Messaging Trends Microsoft Wireless 130

Buzz Marketing for Technology

SEPTEMBER 11, 2008

Source: RIM Annual Report 2008. The failure to use graphics effectively to emphasize a point or tell a story in a clear and appealing way is prevalent in most PowerPoint presentations, as well as in content delivered via blogs and wikis. Figure 2: Wiki Pages With and Without Graphics.

Wiki 100

Wiki Template Templates MySpace 100

Convince & Convert

JANUARY 26, 2012

Former reporter, now PR guy Tom Spalding is chronicling the blow-by-blow with regular Storify collections from the Social 46 trenches. Maybe a Wiki? Should companies also publish the rationale every time they send a targeted coupon in the mail to high efficacy consumers based on past purchase history?

Klout 121

Klout Committee Hosting Storify 121

Buzz Marketing for Technology

JULY 24, 2008

Or keep a collection of chapter-by-chapter notes — maybe on a blog or wiki. Report Error -->. Today: Danny Bader of the David Allen Company. Web Designer Company: Opera Software. Web Designer Company: Opera Software. Web Designer Company: Opera Software. Talk about it. Share This. 7 Responses.

Products 276

Products Journal Software Exercises 276

Buffer Social

SEPTEMBER 29, 2022

It had been a particularly busy year, and I had two new teammates join in February and then a third in April who all reported to me— so the timing was tight here to get everyone onboarded and operational before I went on sabbatical. But the biggest thing was ensuring my team had enough connections across the company.

Collaboration 17

Collaboration Policies Handbook Wiki 17

Buzz Marketing for Technology

JUNE 27, 2008

Having returned from a recent benchmarking workshop conducted in Europe by Carla ODell, it struck me as timely to mention an observation from that trip in connection to a report produced annually by Bain & Company regarding the use of management tools. But in a Wall Street Journal column , L. Register to Comment. See all Comments.

Web 2.0 150

Web 2.0 Movable Type Case Study Conference 150

Social Media Strategery

MAY 12, 2010

This “light bulb” discovery led me to the second step in my social media adventure—creating a program that would do the same thing for others on a massive scale (20,000+ employee company). web20 wiki Have This Blog Sent to Your Email! We needed a reverse mentoring program. For the mentees? For the mentors? Powered by Wordpress.

Gov 2.0 101

Gov 2.0 Web 2.0 Wiki Sports 101

Social Media Strategery

MAY 6, 2010

While there’s no shortage of resources for how to measure the ROI of social media, but unlike commercial companies, our government doesn’t use social media to make money or to sell products. The results of this survey will be published in a report and (hopefully) shared later this month at the Gov 2.0 Powered by Wordpress.

Gov 2.0 72

Gov 2.0 Organization Social Media Forums 72

Convince & Convert

APRIL 4, 2012

Tons of great companies that you used as examples of how to brand and how to be unpopular on purpose , and a lot of companies that are not household names intentionally and I think that’s really interesting. So it’s usually easier to sort of turn that battleship when you’ve got a little smaller company anyway.

Forums 121

Forums Case Study Exercises Brands 121

Koka Sexton

DECEMBER 20, 2009

I work for a growing software company and they don’t have much of a footprint in the social media world. Like many companies, they didn’t know the difference between Twitter and a blog or that Facebook was for more than keeping in touch with their friends and family. That is until recently. That someone was me.

Case Study 99

Case Study Wiki Software List 99

Koka Sexton

DECEMBER 20, 2009

I work for a growing software company and they don’t have much of a footprint in the social media world. Like many companies, they didn’t know the difference between Twitter and a blog or that Facebook was for more than keeping in touch with their friends and family. That is until recently. That someone was me.

List 96

List Social Media Case Study Wiki 96

Social Media Strategery

DECEMBER 13, 2008

Also, Mike Kujawski (www.mikekujawski.ca) has started a wiki that seeks to capture the many (international) Government 2.0 Also, Mike Kujawski (www.mikekujawski.ca) has started a wiki that seeks to capture the many (international) Government 2.0 Trot out reports of all the good things that Twitter is doing.

Gov 2.0 93

Gov 2.0 Web 2.0 Wiki Policies 93

Buzz Marketing for Technology

JUNE 27, 2008

Julie Oman is an Information Steward for The Dow Chemical Company in Midland, MI. I feel a degree of responsibility in ensuring the knowledge workers of my organization have the fundamental skills to deal with whatever knowledge management technology and processes are adopted by the company. Information Literacy in the Workplace.

Library 100

Library Compete Skills Proposal 100

Social Media Strategery

OCTOBER 6, 2008

Development Social Media Wanted: People Who “Know&# Social Media and Communications Tue, Oct 7, 2008 Enterprise 2.0 , Social Media My company, Booz Allen Hamilton , is actively hiring consultants who “get&# social media. web20 wiki Have This Blog Sent to Your Email! Home About Me Speaking Legal-ese My Team Gov 2.0

Gov 2.0 50

Gov 2.0 Social Media Web 2.0 Consultant 50

Bare Feet Studios

MARCH 3, 2009

I find the company story very interesting. Members also interact frequently online via the wiki and the many developing events and activities. You can also join the fledgling Facebook Group or keep tabs on our page on the SMC Wiki. We will be upstairs in the Aliʻi Board Room. UPDATE: We plan to be live-streaming at ustream.tv/smch.

Social Media 40

Social Media Wiki Flickr Upcoming 40

Social Media Strategery

FEBRUARY 1, 2009

guys.&# There’s nothing worse than your public affairs officers receiving a call from reporter asking a question about one of your blog postings and they have no idea what they’re talking about because “the Web 2.0 web20 wiki Have This Blog Sent to Your Email! guys&# handle that. Powered by Wordpress.

Gov 2.0 56

Gov 2.0 Social Media Web 2.0 How To 56

Social Media Strategery

NOVEMBER 20, 2009

Some were in media relations classes where they were learning about the differences between pitching reporters and bloggers. Where’s the line between criticizing the service your receive from a company on Twitter and attacking the person? web20 wiki Have This Blog Sent to Your Email! Powered by Wordpress.

Education 88

Education Gov 2.0 Class Web 2.0 88

Buzz Marketing for Technology

JUNE 27, 2008

The ability to write reports; 3. Services for Companies and Organizations. Over the past 10 years (on the cusp of pre e-literacy) I recall these attributes coming. on top of the list year after year: 1. The ability to work in teams; 2. The ability to communicate well. So it seems communication skills are paramount. Search This Site.

Project 100

Project Engagement Blogosphere Skills 100

Bare Feet Studios

AUGUST 20, 2008

All past and upcoming podcamp events are listed on the official Podcamp Wiki. If a company was successful at one podcamp, they will be very likely to want to sponsor the next event in the series. We are actually getting calls from companies who want to sponsor – without having approached them first! Web courtesy 101.)

Eventful 40

Eventful Social Media Conference Badge 40

Social Media Strategery

AUGUST 8, 2010

Billable hours and reporting is not everything. Although some people are sleeping and are still thinking advertising, print, TV … Allow and promote evangelist of your company, brand and products. That's why so few brands/companies/organizations have really *gotten* social media yet. Who runs your SM accounts?

Gov 2.0 139

Gov 2.0 Social Media Social Media Management Organization 139