Top AI use cases in marketing to elevate your 2024 strategy
Sprout Social
OCTOBER 19, 2023
It’s providing them with critical brand insights from social listening to inspire engaging content, personalize customer care and dig deeper into performance metrics. And 54% of marketers plan to use them at scale in 2024 for social customer care, along with other resources like FAQs and customer forums, per the 2023 Index.
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