Hootsuite

MAY 1, 2023

Are you looking to create a more efficient social media workflow? Social media managers have a tough gig, often juggling multiple accounts , managing complex campaigns, and collaborating with stakeholders. This may involve multiple levels of management and outside stakeholders. HIPAA in healthcare ).

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Template Templates Social Media Tips 134

Sprout Social

MAY 11, 2023

This intel gives you the audience insights you need to create a customer-centric social strategy. Social listening allows you to: Monitor brand sentiment to get ahead of a crisis. Take Message Spike Alert notifications connected to Sprout’s Smart Inbox. Track branded hashtags and related keywords.

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Reputation Tools Brands How To 131

Keyhole.co

JULY 20, 2023

Some alternatives, like Keyhole, have the ability to track real-time mentions of your brand and sentiment analysis. While Google Alerts primarily covers news articles online, some of the paid tools can track crisis on social media platforms. Moreover, Keyhole comes with sentiment analysis and competitor monitoring features.

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Industry News Google Brands 52

Hootsuite

MAY 21, 2020

You’ll get an email notification every time Google finds results relevant to your alert criteria. trillion social posts in real time. This way you can attain even deeper insights on your brand’s sentiment all over the world. Visualize sentiment around your brand in automatically-generated word clouds and meters.

Social Media 145

Social Media Tools HootSuite Sentiment 145

Sprout Social

JANUARY 10, 2024

Ticketing and tracking A ticketing system is software that manages and tracks complaints from different sources and assigns them to the right people on your team. It automates your complaint management process by creating tickets based on pre-set rules, sending notifications and reminders, updating tickets and generating reports and insights.

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Reputation System Brands Knowledge Base 106

Oktopost

DECEMBER 22, 2019

Social listening also helps you keep tabs on the social media sentiment toward your company and products. Awario includes dedicated features for influencer marketing and reputation management, and its users have lots of positive things to say about how it facilitates market research and customer engagement.

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Tools B2B Sentiment Notification 116

Hootsuite

MARCH 15, 2021

You will get a notification for each new mention your brand gets. If you’re unsure how to check your mentions, know that all Twitter mention notifications show up in the All tab, which you can see by clicking on Notifications (the bell icon) in the Twitter menu. Anyone you mention on Twitter will get a notification.

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Twitter HootSuite Notification Analytics 145

Oktopost

JULY 22, 2021

Social CRM can be a dedicated standalone platform, or it can be performed by using software tools that integrate with an existing CRM solution. With Social CRM, businesses get more detailed insights into customer sentiments and behavior. These teams can make the most effective use of social data and immediate communication.

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Social CRM B2B How To Patterns 96

Sprout Social

JUNE 28, 2023

Transactional emails such as order confirmation emails, shipping notifications and requests for product reviews after a product is received. Social media automation Bandwidth is one of the top challenges for social teams, according to The Sprout Social Index™. What are marketing automation tools?

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Team Hubspot Marketing SMS 110

Keyhole.co

MARCH 24, 2023

Role in reputation management By tracking social mentions, brands can gain a better understanding of how they are perceived by their audience and identify any issues or areas for improvement. Brands can use this information to adjust their messaging and marketing strategies and address negative sentiment or feedback.

How To 52

How To Sentiment Reputation Hashtag 52

Hootsuite

MAY 18, 2022

This is your one-stop shop for time management optimization. Keep reading to find out the 111 keyboard shortcuts for Mac and PC you need to know as a social media manager. Bonus: Get a free social media strategy template to quickly and easily plan your own strategy. Notifications: Alt + 5.

Social Media Management 101

Social Media Management Social Media HootSuite Sentiment 101

Oktopost

OCTOBER 26, 2020

Why you need a social media management tool. It’s easy to assume that B2B social selling can and should be limited to LinkedIn, as Twitter and Facebook are almost exclusively B2C channels. You simply cannot execute an effective social media strategy of any kind. Do you even need these specialized tools?

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Social Media Management Social Media Tools Hubspot 159

Sprout Social

MARCH 17, 2020

A common consideration for social media managers during times of uncertainty is whether to continue publishing regularly scheduled content. Based on the rules you establish, you can then set up Automated Alerts to receive notifications via email or mobile push notifications for messages you identify as important.

Features 101

Features Brands Library Team 101

Buffer Social

JULY 13, 2022

Noting the comments you get — positive, negative, or neutral — can help you understand followers’ sentiments about your brand and your content which, in turn, enables you to connect better with them. Be secure in your value, focus on positives, and let the negatives fade.

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Social Media Policies Team Comments 98

agora pulse

FEBRUARY 21, 2017

Not only do they make us automatically defensive, but we also don’t want negative sentiments shared online to hurt our businesses. Since social media often acts as powerful word-of-mouth marketing , we want those comments to work in our favor. You see the “email notification” in the above illustration?

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Comments Facebook Sentiment Reputation 135

Sprout Social

JUNE 23, 2021

The good news is that providing social customer care doesn’t have to mean scrambling or refreshing your Twitter feed 24/7. Instead, take advantage of your marketing tools like your CRM or social media management tools like Sprout’s Smart Inbox to keep tabs on notifications and @mentions from social.

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Strategy Policies Resources Loyalty 126

The Social Media Hat

AUGUST 3, 2016

Readers can opt-in or out of notification emails. On the negative side: Some readers won't want to connect their social accounts. Read the Social Media Weekly Digest for August. They said the headline had a positive sentiment. They deemed this headline as having a positive sentiment as well.

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Social Media Health Care Content Tips 60

Razor Social

MARCH 30, 2016

Sentiment Analysis. Here’s the Wikipedia explanation of sentiment analysis: “ Sentiment analysis (also known as opinion mining) refers to the use of natural language processing, text analysis and computational linguistics to identify and extract subjective information in source materials.” Social Analytics.

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Attensity Crimson Hexagon Social Media Sentiment 77

Sprout Social

DECEMBER 5, 2023

Sprout Social At the forefront of the list of top online reputation management software is Sprout Social , which functions as a one-stop shop for everything regarding brand reputation management. This online reputation management software works great with Google Reviews and is a handy tool for enhancing customer service.

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Reputation Software Tools Sentiment 100

Keyhole.co

OCTOBER 21, 2023

This is where social media monitoring’s art and science come into play. You’re in for a treat, whether you’re an experienced marketing manager, social media manager, dedicated brand manager, or just someone eager to increase their expertise in this field.

Social Media 52

Social Media Sentiment Reputation Analysis 52

Ignite Social Media

SEPTEMBER 23, 2016

It can be disheartening opening up your channels on a Monday morning and seeing a wave of negative comments flooding your notifications. Trust me, we’ve all been there before on the community management team — audience negativity is an inevitable part of being in social media.

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Social Media Construction Communities Class 60

agora pulse

NOVEMBER 8, 2016

Social media management tools are constantly evolving in order to keep up with businesses’ and marketers’ needs. For this blog post, I’ve approached some of the top influencers and bloggers in the social media world and asked them two questions regarding social media management tools.

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Social Media Management Social Media Tools Analytics 142

Keyhole.co

JANUARY 5, 2023

The first tool on our list is Keyhole , a social media management platform capable of tracking every move of your rival brands on Instagram and other social media platforms. The platform also offers a sentiment analysis feature, offering you an in-depth analysis of your audience’s social conversation on your brand.

Analysis 52

Analysis Instagram Tools Sentiment 52

Sprout Social

MAY 16, 2022

Instead of going to your website first or searching for your social profiles, they can chat with you directly via the message button. You can integrate Google’s Business Messages with the social media management software or messaging service you’re already using via the API. Enable notifications.

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Engagement How To Notification Google 135

Sprout Social

JUNE 27, 2023

Social media manager. Brand manager. Director of social and partnerships. His interest and talents in social emerged early. I wasn’t the person that came up with Steve, but when I heard the idea I knew it had legs because we could do so much more on social media.

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Travel B2B Automotive Campaign 93

Keyhole.co

DECEMBER 10, 2022

Keyhole can track and perform sentiment analysis for all your accounts to know how people are relating to your brands. You can also set up custom alerts or “intelligent notifications” for specific hashtags and keywords based on triggers, time, or sentiments. Sprout Social. Why should you prefer Keyhole?

Social Media 52

Social Media HootSuite Sentiment Marketing 52

Hootsuite

MAY 15, 2023

A social media inbox is an important tool for all social media managers. Without one, social interactions are disjointed across platforms. Conversely, a unified social inbox allows seamless collaboration among social teams. Customer history and attributes are always at your fingertips.

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HootSuite Survey Team Report 89

Keyhole.co

SEPTEMBER 12, 2023

Most social media managers and marketers make this mistake while promoting YouTube videos: slapping links to their videos on their other social media channels and calling it a day. Fun fact: That’s not the *only* way to promote your videos. Sharing such a story can make viewers more emotionally invested.

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YouTube Video How To Sentiment 52

Sprout Social

OCTOBER 31, 2022

If you work in social media, staying up to date on trending meme formats is all in a day’s work. Maybe that’s why social media managers make such good memes. To celebrate your efforts, we’ve gathered the top five social media marketing memes we’ve seen this year. pic.twitter.com/B5jcH60Q4H.

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Meme Social Media Social Media Management Trends 126

Keyhole.co

AUGUST 27, 2021

While a little pricier than Keyhole, Sprout Social is another affordable alternative to Talkwalker. Set up the Smart Inbox to bring mentions, messages, and tags from all social media channels into one central hub. They also provide mention analytics, influence score, sentiment analysis, and a variety of alert options.

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Sentiment Price Collaboration Analysis 52

Keyhole.co

NOVEMBER 4, 2020

Did you miss our previous article on the best Sentiment Analysis Tools? You guessed it: 2020 accelerated the role that social media has in purchasing decisions. The latest studies show that social media is the first touchpoint customers have with your brand. Do you have global social media teams?

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Analytics Social Media Tools Price 105

Keyhole.co

JANUARY 4, 2023

First up on our list is a social media management tool with robust Facebook competitor analysis features. Offers sentiment analysis. Users can also set up a custom notification. Luke W, Senior Social Media Manager. Social Status. You can download them in PDF format.

Analysis 52

Analysis Tools Facebook Sentiment 52

agora pulse

MAY 12, 2020

No matter the issue, the WWF typically responds promptly, providing customer service and keeping the overall sentiment positive. The Best Ways to Manage Facebook Dark Post Comments. If you opt to stick with Facebook, there are a few ways you can manage ad comments. Facebook Business Manager.

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Comments Facebook HootSuite How To 185

Convince & Convert

SEPTEMBER 21, 2010

She specializes in social media strategies that lead to actionable plans to achieve real world objectives. Sentiment: How much are you willing to automate verse check by hand? Demographics: Do you want to be able to filter by the demographics of the author? In other words, how accurate does it need to be?

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Social Media Radian6 Strategy SM2 157

The Social Media Hat

JUNE 27, 2016

Clearly Yogi wasn't talking about social media or social media tools, but I think it's the right sentiment nonetheless. Statista reports that the average social media user spent 106.2 minutes per day on social media in 2015, up from 103.2 AgoraPulse is a social media management tool.

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Social Media Notification HootSuite Hashtag 167

agora pulse

APRIL 23, 2019

This makes the use of emojis highly valuable in gaging brand or product sentiment. And social media users respond positively to emojis. Social media users are often afraid to comment on sensitive topics as their friends will be able to see them. A great bookmark for social media managers!

Social Media 119

Social Media Campaign Wikipedia Study 119

Oktopost

MARCH 28, 2022

Social media management platforms are now an essential part of any business’ digital marketing toolkit. Without these tools, marketers would have to scramble trying to maintain all their social media profiles individually. Social Listening : Can you engage in brand monitoring? paid socials)?

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HootSuite Tweetdeck Social Media Management Comparison 98