Proactive Report

NOVEMBER 1, 2022

How you communicate, both with the public, and internally within your company or organization, dictates how successful you will be in whatever venture you embark upon. If the communication coming from the company is misconstrued or misunderstood, you could end up in a world of hurt. By Cokey Falkow. Workplace violence. PR Readiness.

Team 52

Team Skills Sentiment Reputation 52

Social Media Network Marketing

FEBRUARY 28, 2024

While it offers unprecedented opportunities for engagement and brand promotion, it also exposes companies to the risk of public backlash and reputational damage. Be honest, timely, and open in your communication with stakeholders, acknowledging the issue and outlining steps taken to resolve it.

Social Media 56

Social Media Reputation Sentiment Issues 56

The Realtime Report

DECEMBER 11, 2020

As both large and small organizations will depend on technologies to run their operations, companies must look for ways to stop a temporary power outage, software failure, or network issue. Rather than struggling with an issue, you should turn to VentureNet for IT support services. Image by Megan Rexazin from Pixabay.

Training 185

Training Issues Software Cost 185

Sprout Social

AUGUST 21, 2023

In this article we’ll define what AI ethics are, why brands should be concerned and the top ethical issues facing marketers, including job security, misinformation and algorithmic bias. We’ll also share five steps to help you maintain ethical AI practices within teams and across the organization. What are AI ethics?

Marketing 89

Marketing Privacy Policies Issues 89

Sprout Social

FEBRUARY 19, 2024

In the business world, AI automation equips companies to create impactful product and marketing strategies and enhance operations to increase productivity. By integrating the cognitive capabilities of AI with understanding big data, intelligent automation helps with predicting outcomes so companies can proactively improve processes.

Strategy 104

Strategy Sentiment Patterns Marketing 104

The Realtime Report

NOVEMBER 21, 2023

This lack of representation is not merely unfortunate, it presents multiple issues in terms of creating effective security protocols and addressing critical vulnerabilities. times higher cash flow than those of companies with more monolithic staff. African Americans make up only 9.2% of cybersecurity analysts. Studies have found 2.3

Organization 91

Organization Industry Engineering Reputation 91

Hootsuite

JUNE 29, 2023

Bonus: Download your free, customizable healthcare-focused social media guidelines template to quickly and easily create guidelines for your team. Guidelines help you and your employer avoid behavior that can make you liable for licensing or legal issues. It’s also important for maintaining the brand’s reputation.

Guidelines 78

Guidelines Template Templates Social Media 78

The Realtime Report

SEPTEMBER 3, 2020

Over the last year there were approximately 665,495 company incorporations set up as per Gov.uk. It could be that industry economics as well as wider economic issues impact your business to a point of near defeat. Acts of online sabotage involve harming a business’s reputation. Written By. Tamir Davies. The Survey.

Study 184

Study Reputation Survey SEO 184

Keyhole.co

JANUARY 15, 2024

It’s easier than ever to call out individuals and companies for shady behaviors. Social listening tools scan websites, blogs, and social media platforms so that you can quickly find out if anyone is saying anything negative about your contact center management company, for example.

Sentiment 52

Sentiment How To Reputation Analysis 52

Oktopost

MARCH 26, 2024

That is why we’re excited to share we’ve joined forces with LinkedIn to provide mutual Oktopost and LinkedIn customers the ability to channel messages directly from their LinkedIn Company Page into Oktopost’s Social Inbox. Jump straight to your team to read all about the perks of direct communication with your audience.

B2B 62

B2B LinkedIn Authentication Loyalty 62

Sprout Social

MAY 31, 2023

Corporate communications teams have become responsible for safeguarding their brand from potential misfires caused by AI technology. In this guide, we’ll cover her tips, along with more advice on how communications leaders can empower their teams to use this technology with confidence. What can communications teams do with AI?

Sentiment 122

Sentiment Press Release Analysis Team 122

Sprout Social

MARCH 9, 2023

In most cases, companies hire specialists for each corporate communication function, such as internal communications, public relations and executive communications. However, there is often an overlap of functions across different teams. For instance, the content creation team may also handle internal communication initiatives.

Skills 112

Skills Template Templates Travel 112

Oktopost

MARCH 20, 2022

With social listening, you can measure and manage your reputation by monitoring brand mentions and seeing how the mention trend changes over time. Research engine for agile product teams. Additionally, you can quickly export your social listening reports in PDF or CSV formats to share with the wider team.

Conversation 118

Conversation Sentiment B2B Module 118

Sprout Social

JANUARY 9, 2024

Regardless of size, most companies face the same challenges—tough competitors, and evolving customer and market demands. According to The 2023 State of Social Media Report , 96% of business leaders agree that AI and machine learning (ML) can help companies significantly improve decision-making. Enter AI analytics. What is AI analytics?

Analytics 113

Analytics Sentiment Analysis Patterns 113

Sprout Social

JUNE 27, 2023

Manage brand reputation With rising consumer awareness, brands need to make sure they are always fostering a positive brand reputation. These could be product issues, advertising campaigns, customer service or even sensitive issues gaining ground. Let’s check out how you can connect with these platforms to gather data.

Review 127

Review Brands How To Analysis 127

Small Business Mavericks

APRIL 6, 2011

If you ask Forbes Media and Reputation Institute, Amazon is the most reputable company in the world today. Amazon’s reputation is not based on its brand or its products, which makes me wonder if Google would have ranked higher had product been a criteria. It is not extension of your product’s reputation.

Small Business 93

Small Business Reputation Case Study Press Release 93

Sprout Social

MAY 16, 2023

In fact, building brand reputation and loyalty is the #1 priority in the current economic environment. Thanks to a combination of opportunity and necessity, social media has become the go-to channel for establishing and building a brand reputation. Attention-grabbing content is no longer enough.

Social Media 109

Social Media Loyalty Reputation Data 109

Keyhole.co

NOVEMBER 16, 2023

Employee testimonials are simply the thoughts and opinions shared by your current or past employees about your company. These testimonials can be both positive and negative and can relate to any aspect of the employee’s interaction with the company, such as management issues, salary, benefits, company culture, team hierarchy, etc.

Brands 52

Brands Reputation Hashtag Social Media 52

Sprout Social

OCTOBER 19, 2023

To meet this rising demand, your marketing team needs to be agile, think out of the box and keep up with deadlines—all while operating within limited budgets and constrained team bandwidths. In this article, we explore AI use cases in marketing that are top priorities for teams as they tighten their seatbelts for 2024.

Strategy 128

Strategy Sentiment Marketing Analysis 128

Sprout Social

NOVEMBER 8, 2023

73% of customers want companies to recognize their unique needs and expectations. This allows you to react promptly, preventing issues from snowballing. For example, let’s say a video game company drops a new game and monitors social media and gaming forums for player reactions. Here’s how.

Sentiment 110

Sentiment How To Analysis Review 110

The Realtime Report

APRIL 1, 2021

Can you imagine how frustrating and discouraging it would be when visiting the website of a business, company, or organization offering services to clients, but it has no help desk button? A help desk is a system that organizes customer information to help businesses respond to client issues more quickly and effectively.

System 91

System Issues Skills Collaboration 91

Sprout Social

SEPTEMBER 26, 2023

Most companies were uncertain of the groundbreaking tech—concerned about data security and compliance requirements. Whenever a company says they have an AI feature, you must ask them—How are you powering that? “You When you put something into ChatGPT, you’re sending the data outside the company.

Policies 108

Policies Marketing How To Guidelines 108

Dave Fleet

JULY 18, 2011

Online customer support is one of the key trends confronting companies as they embrace social business and look to interact with their consumers online. As social support grows in reach and popularity, companies are facing the conundrum of how to successfully scale. Severity of issue. Spread of issue. Is that ideal?

Tips 353

Tips Social CRM Reputation Knowledge Base 353

Proactive Report

JUNE 12, 2015

Almost all (99%) of the executives polled in the 2015 Makovsky Wall Street Reputation Study said this has made it increasingly difficult for the financial services industry to rebuild reputation over the past 12 months. ONLINE REPUTATION MANAGEMENT. Management quality. 2015 Edelman Trust Barometer.).

Reputation 40

Reputation Review Report Issues 40

Sprout Social

OCTOBER 11, 2022

In fact, most US consumers (71%) agree it’s important for brands to take a stand on sensitive issues. Keep growing their coverage of women’s sports, and keep covering issues and discussions around equality in sports. They know when there is a disconnect between a brand’s values and how they promote a product or service.

Eventful 114

Eventful Social Media How To Sports 114

Oktopost

MARCH 24, 2022

In this article, we’ll take a look at seven of the most powerful employer branding examples for companies to be aware of in 2022. Employees shouldn’t have to choose between their personal goals and the goals of your company. Like many other tech brands, Hulu has made an ongoing effort to develop its reputation as an employer.

Examples 107

Examples Campaign Brands Reputation 107

Sprout Social

MAY 20, 2021

Toxic teams. Listen: building a team of engaged employees makes for a happier and more productive workplace while also impacting your bottom line. On the flip side, companies with higher engagement rates are more productive and attract employees that stick around for the long haul. Micromanagers. Tedious tasks.

Engagement 131

Engagement Survey How To Collaboration 131

Sprout Social

SEPTEMBER 18, 2023

Take a look at this representation of the percentage of revenue different industries allocate to marketing per a Gartner report: Also connect with industry peers to learn how they’re managing their budget and keep close communication with your team about the results they’re seeing from marketing spend.

Marketing 131

Marketing How To Sample Samples 131

Keyhole.co

DECEMBER 15, 2023

From start-ups to small businesses and large enterprises to public figures, Mentionlytics can help manage a brand’s reputation and social media. According to user reviews , limitations on the mentions feature and restrictions for keywords are some issues the platform faces. But the Pro option is quite pricey at $399/month.

Sentiment 52

Sentiment Price Analysis HootSuite 52

Sprout Social

APRIL 12, 2022

Traditionally, PR work consisted of damage control, crafting press releases, disseminating company news and pitching journalists. Consumers continue to hold their favorite brands and businesses accountable for social and political issues. Let’s paint the landscape of the industry before diving into the statistics. versus 2.87

Statistics 107

Statistics Skills Analytics Press Release 107

Hootsuite

MAY 20, 2020

In today’s busy world, it is all too easy for an employee to accidentally expose the company to threats online. By completing them, employees can accidentally create social media security issues. The AARP issued a warning about these types of quizzes to make sure their demographic of older internet users are aware of the issue.

Social Media 144

Social Media Tools Tips Policies 144

Sprout Social

JANUARY 12, 2023

With a documented brand strategy that incorporates a set of core values, companies are better positioned to engage with their audience on a regular basis as well as respond to unexpected events when they inevitably occur. The steps below outline how the team formulated our current set of values. Establish your team.

Brands 129

Brands How To Authentication Exercises 129

Keyhole.co

NOVEMBER 17, 2023

But if the conversations have a negative spin, your reputation will suffer, and you can expect to lose some existing and future customers. Forward-thinking businesses are taking advantage of this marketing strategy to engage audiences and manage brand reputation in real time.

Examples 59

Examples Brands Sentiment Reputation 59

Oktopost

DECEMBER 19, 2022

Sometimes downloading the wrong file or clicking on the wrong link can cause social media security issues. It can badly damage your brand’s reputation and you could permanently lose access to that account. ↑ These ads can lead to reputational damage for your company. ↑ Phishing Attacks. Vulnerable Third-Party Apps.

Social Media 125

Social Media How To Policies Authentication 125

Oktopost

MARCH 7, 2022

We also know the world of social listening is one that can make or break our brand’s reputation. Many times, terms like social listening, social monitoring, and reputation management, are used interchangeably. Social monitoring is the act of collecting the data centered around your brand, company, and products.

B2B 155

B2B Sentiment Analysis Reputation 155

Convince & Convert

JULY 24, 2015

They think they can either retain a PR agency or hire internal PR personnel who then produce scores of press releases that quickly lead to favorable media articles and an outstanding corporate reputation. PR doesn’t work that way. The truth is that C-level executives must be involved if their organization’s PR efforts are to succeed.

Team 60

Team Press Release Journal Survey 60

Oktopost

JULY 22, 2021

When customers bring up complaints or inquiries, Social CRMs can empower any team within the organization to respond in real-time on the customer’s preferred platform. When a customer has a complaint or issue with a product, they often bring it up on social media first. Source: Cloudave ). Why You Should Merge Social and CRM Data.

Social CRM 96

Social CRM B2B How To Patterns 96