Convince & Convert

JULY 5, 2010

Wonderful community-building strategy! Wonderful community-building strategy! Wonderful community-building strategy! Wonderful community-building strategy! Wonderful community-building strategy! Wonderful community-building strategy! Wonderful community-building strategy! Thomas for five days.

Community building 117

Community building Social CRM Consultant Posterous 117

Convince & Convert

JUNE 29, 2010

Shirky points out that consumer-powered review sites like Yelp are just as valid as a critique from a professional restaurant reviewer, although perhaps for different reasons based on the collective knowledge and biases of each source. More people making stuff (100 million bloggers can’t be wrong) 2. Thanks for sharing.

RSS 119

RSS Collaboration Social CRM Consultant 119

Convince & Convert

AUGUST 2, 2010

I’ll be talking about brand community strategy and how to activate your audience. More from Convince and Convert You Are Pissed Off at the Wrong Guy Taking Consumer Reviews Viral with Facebook Are you spending enough on digital marketing?

Facebook 122

Facebook Social CRM Consultant MySpace 122

Convince & Convert

JUNE 7, 2010

Also, the official Web site at www.deliveringhappinessbook.com will be morphing soon to an online community where readers and others can share their stories and work together to create and spread happiness in the workplace and beyond. See you there. Delivering Happiness Delivers Indeed – [link] [link] Adam Q. Enjoyable, inspiring read.

Social Media 119

Social Media Strategy Review Consultant 119

Convince & Convert

FEBRUARY 11, 2010

Wil Stephens, CEO of Cube Interactive, shared in his review of Google’s Nexus One , “First up, I don’t really care much for apps. The Truth About the iPad Driving Sales with Relevancy and Utility [link] apprview4iphone (iPhone Reviewer) Twitter Comment From Blogs: Is It Curtains for the App Store?

Social Media 114

Social Media Strategy Apple iPhone 114

Convince & Convert

FEBRUARY 10, 2010

link] ethan Hi Jay, Thank you for the review. link] Andrea Pacheco How can social media kill email: @netpartner | [link] | #trends #tech #socialmedia (via @andreinfobase) [link] Social Media Review | Wizards of Alchemy [.] Find where your clients/contacts are in the social media realm.

Social Media 129

Social Media Marketing Social CRM Consultant 129

Hootsuite

JANUARY 24, 2024

These templates help streamline communication and ensure a consistent and efficient approach to addressing inquiries, comments, reviews, and other forms of engagement on social media. Why are social response templates so handy? Track CSAT metrics across all communication channels. We want to see more.

Template 103

Template Templates Social Media HootSuite 103

Convince & Convert

FEBRUARY 19, 2010

[link] Bogdan Donisan New post: Patrick @ Pure Driven: Turn the Tables on Social Media with NutshellMail [link] ( [link] ) [link] nutshellmail @jaybaer Thanks for the great review of #NutshellMail! Stelzner This free tool may become your your new favorite social media companion (you really should check this out!)

Social Media 115

Social Media Social CRM MySpace TweetBeep 115

agora pulse

OCTOBER 26, 2020

In addition, Agorapulse has great social listening options that help social media managers stay on top of key conversations. Social CRM. Agorapulse has a powerful social CRM , making it one of the best social media management apps for building relationships. Social CRM. Social CRM.

Social Media Management 138

Social Media Management Social Media Tools Social CRM 138

Convince & Convert

JULY 20, 2010

Understand the Context of the Inquiry Match the topic of the desired content as observed in social conversations with the keywords identified in search. create review content about the latest and greatest TVs) 3. Package for Consumption Observe what types of content social media users are interacting with and where.

Social Media 142

Social Media Strategy Consultant Blogger 142

Convince & Convert

APRIL 15, 2010

Content without community, without approachability, without humanization and kinship is ineffective. I think your point about being involved in the community is the toughest for companies to put their arms around. Previously, content about Kodak products would have been created by the media. Photography magazines.

Content 125

Content Marketing Consultant Social Media 125

Convince & Convert

MARCH 28, 2012

Increased Loyalty - Gamification of customer service will drive engagement and brand loyalty. Increased Product Knowledge - As customers play the game they learn more about your brand’s products.

CSR 129

CSR Airlines Loyalty Hashtag 129

Convince & Convert

MARCH 28, 2012

Increased Loyalty - Gamification of customer service will drive engagement and brand loyalty. Increased Product Knowledge - As customers play the game they learn more about your brand’s products.

CSR 128

CSR Airlines Loyalty Hashtag 128

agora pulse

JUNE 26, 2019

So, how can you optimize your customer relationship management (CRM) strategy and cultivate a community around your brand? Find out how to build an engaged audience with the help of a social media CRM. As a social media manager , you’re always aiming to publish posts that prompt comments and likes.

Engagement 80

Engagement Social Media Social CRM Social Media Management 80

Convince & Convert

MAY 27, 2010

Maybe Tornados will send me some to review? What have you seen in the social media world lately that’s excited you? – [link] – I realize not much has changed (yet), but … interested in your take. To celebrate their 100,000th Facebook fan, Tornados gave away 100,000 coupons for free boxes of taquitos.

Consultant 124

Consultant Metrics Social Media Social CRM 124

Convince & Convert

JUNE 24, 2010

That mission, to add value to the communities they reach, is the heart beat of social. How many people watch one, then actually search online for product reviews before ordering? The thought also crossed my mind about the pitchman of that era. The truly believe in the products they promote.

Social Media 122

Social Media Strategy Social CRM MySpace 122

Convince & Convert

JULY 21, 2010

If your team uses social media at work, particularly for clients, you’ve got to have a policy. The FTC encourages social media policies be in place and reviewed. Remember all the hubbub last fall when the FTC released its Guidelines for Blogging and Social Media ?

Social Media 156

Social Media Policies Consultant Social CRM 156

Convince & Convert

MARCH 25, 2010

Social media statistics and reporting, without the hassle. Social media statistics and reporting, without the hassle. link] [review of @swixhq) [link] Discovery Romania RT @jaybaer: Yea! [link] (via @jaybaer) [link] jenn_lee_ca RT @jaybaer: Yea! link] [link] Kelly Rusk RT @jaybaer Yea!

Social Media 117

Social Media Strategy Statistics Metrics 117

Convince & Convert

APRIL 28, 2010

Finding Your Influencers As noted in the study, the notion of true 1:1 marketing via social media is a bit of a fallacy. It’s really only possible in a reactive sense via social CRM, where individual complaints or questions can indeed be handled. CourtneyM This is a great review of the Forrester Research.

Social Media 150

Social Media Strategy Influencer Social CRM 150

Convince & Convert

MARCH 3, 2010

Consumers are using social media (especially Twitter) as a 1-800 line, and agencies should be helping their clients answer the social telephone by setting up listening posts and protocols, and trying marketing to customer service in real-time.

Social Media 122

Social Media Strategy CoTweet CoTweet 122

Convince & Convert

APRIL 20, 2010

link] [link] Jamie Favreau Thanks for the lesson. I am sure a lot of people would like to know how to do this.

Hitwise 117

Hitwise Content Blogger Consultant 117

Convince & Convert

JUNE 2, 2010

If you want to read reviews from everyone, great. Instead of relying on Amazon or Netflix’s algorithm to tell you what book or movie you might enjoy, you can rely on the opinions of your friends. But the default view will be the opinions of your Facebook friends. And that’s both the solution and the problem.

Social Media 135

Social Media Strategy Curation Privacy 135

Convince & Convert

AUGUST 11, 2010

.&# But, I’m excited by the possibilities, eager to get our kids set up in what I think will be a terrific situation, fired up about our new home, and eager to get integrated into the Indiana social media community. We may need a new moniker for Bloomington restaurant reviews. Will there be bumps along the way? Definitely.

Social Media 116

Social Media Strategy Travel Team 116

agora pulse

APRIL 7, 2020

Engagement: With e-clincher’s social inbox, you can view all comments, mentions, tags, interactions, and reviews in one convenient spot. Engagement: Loomly makes community management surprisingly simple. However, Loomly doesn’t have social listening or hashtag monitoring features.

Social Media Management 208

Social Media Management Social Media Tools Collaboration 208

Visually SM

JULY 27, 2020

Listening and insights tools provide intelligence into the quality of a social audience, crossover between different communities, and combines content with relationship analysis. It’s social marketing tools provide the ability to segment audiences for campaigns.

Social Media Management 246

Social Media Management Social Media Tools Domain Name 246

Convince & Convert

APRIL 13, 2010

See my review of the iPad review here) This content would also make a fantastic Facebook application. I’ve been playing with it for a few days, and it’s amazing how much they were able to jam into it. (I I also recommend it on the iPad. The larger screen size is great for an information-based app like this one).

Social Media 113

Social Media Strategy Influencer Education 113

Convince & Convert

MAY 26, 2010

Place making social media (Foursquare, Gowalla, et al) will continue to gain traction over the next 18 months. The reviews business will be transformed by geo-location. These services are in many ways would Twitter was originally, with another layer of loyalty and rewards built in. That's all. Just compliments.

Social Media 136

Social Media Consultant Video Strategy 136

agora pulse

MAY 12, 2020

Open Facebook Ads Manager, and find the dark post you want to review. You can also filter by bookmarks, labels, or review status to narrow down what you see in the inbox. (In Each time you click on a comment, it automatically links to Agorapulse’s social media customer relationship management (CRM) tool.

Comments 185

Comments Facebook HootSuite How To 185

Convince & Convert

SEPTEMBER 21, 2010

FohBoh (the restaurant community) works exclusively in the restaurant industry, which seems to be attractive to a lot of social web developers these days, particularly on the B2C side. So, naturally, we developed our social media monitoring engine (FohBuzz) just for the restaurant industry vertical.

Social Media 158

Social Media Radian6 Strategy SM2 158

Hootsuite

SEPTEMBER 16, 2022

Create an approval workflow to review all social posts before they go live. Learn more about social media scheduling: The 10 best social media scheduling tools. Social listening also provides important opportunities to engage with your target audience. Benefits of social media listening tools.

Social Media 134

Social Media Tools Marketing Analytics 134

Keyhole.co

OCTOBER 19, 2022

Social media reports – If you want to get actual insights into all your social channels in one place, then this tool provides detailed social media analytics reports. Social CRM – You are able to manage social media engagement efficiently by encouraging teamwork. Key features.

Analytics 52

Analytics Social Media Tools Price 52

Keyhole.co

NOVEMBER 30, 2022

Social media reports: If you want to get actual insights into all your social channels in one place, then this tool provides detailed social media analytics reports. Social CRM: You are able to manage social media engagement efficiently by encouraging teamwork. Key features.

Analytics 52

Analytics Social Media Tools Price 52

Convince & Convert

AUGUST 31, 2010

The u30pro chat that I moderate with Lauren Fernandez have amazing discussions every week as far as I’ve gathered from the community. Beyond that, when I think of social media, I don’t just think of the tools like twitter, linkedin and facebook. Both of these communities have a great deal of interaction and conversation.

Conversation 116

Conversation Social Media Social CRM Consultant 116

Convince & Convert

AUGUST 26, 2010

It’s not the most full-featured solution available, but for the do it yourself data hounds, it’s a very nice addition to the social listening landscape. Spotlight on @Rowfeeder from @JayBaer [link] [link] Randy Kemp Social Listening and Analysis for the DIY Inclined [link] [link] Scott Stratten Yep. link] //Great review.

Social Media 120

Social Media Strategy Analysis Reputation 120

Convince & Convert

JULY 22, 2010

Let’s look at a few examples of companies that have done this successfully: Yelp’s Elite Squad: Yelp operates a social networking, user review, and local search website for members to post reviews and get user feedback on local businesses and restaurants.

Social Media 130

Social Media Strategy Influencer Case Study 130

Convince & Convert

MAY 17, 2012

Postling provides an all-in-one dashboard for social media management across multiple platforms. They also provide listening and monitoring data from across the Web, including reviews sites like TripAdvisor and Yelp. Social CRM (currently in beta). 400/month for social media marketing teams. White label option.

Social Media Management 164

Social Media Management Small Business Social Media Tools 164

Convince & Convert

FEBRUARY 25, 2010

Marketing), ThinkGeek is “all about serving our community. Our social media activities live in our customer retention sphere, not customer acquisition – because the minute it’s in customer acquisition, it changes the nature of the conversation.” Since we are all also a part of the geek community ourselves, it made it a lot easier.

Social Media 117

Social Media Case Study Strategy Study 117