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How to React to Comments for Your Reputation Management

Kikolani

You’ve been following the conversation about your brand using one of the many monitoring tools available to help you manage and monitor your online reputation and now it has caught wind of a few negative comments or posts about you or your company. ” Building a Strong Customer Service Reputation. Photo Credit.

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What is User-Generated Content? And Why is it Important?

Hootsuite

Audiences will quickly sniff out the false sentiment, which could seriously damage your brand reputation. Helps establish brand loyalty and grows community. UGC also opens up conversations between a brand and consumer, and this level of brand interaction helps build and grow an engaged community. Acts as a trust signal.

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How to Use Nextdoor for Business: The Complete Guide

Hootsuite

People join Nextdoor to connect with their neighbours and communities. Nosy neighbours may grab the headlines, but businesses are central to the Nextdoor community. Engage with the community. Gauge their local reputation. Go to Your Reputation in the left-side menu. But can you use Nextdoor for business?

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How to Legally Repost User-Generated Content on Instagram

Later

If you want to start curating your Instagram feed with user-generated content (UGC), it’s important to understand the rules — so that you can protect your brand and treat your community of creators fairly. This kind of negative attention can seriously harm a brand’s reputation, especially for a small start-up. .

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3 Golden Business Rules for Social Media Engagement

Techipedia: Tamar Weinberg

A response came from a business owner who had the perfect answer on her website and directed the original poster to the website for a detailed reply. When I reviewed the poster’s account, I understood why. Just do it while giving back to the community as well. Have you read The New Community Rules ?

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A Straightforward Approach to User Generated Content that Connects

Buffer Social

To build a trusting relationship with your audience and community of consumers, incorporate the authenticity of user-generated content into your marketing strategy. Audiences can tell if you’re being fake, which could seriously damage your brand reputation. As a follow-up to asking permission, always credit the original poster.

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The complete crisis management guide for marketing leaders

Sprout Social

A cybersecurity attack or reputational crisis that can turn a normal working day into a sink or swim scenario. However, an effective crisis communication strategy can help your company plan for a worst case scenario and emerge with your reputation intact. It’s the scenario no business wants to face.