Sprout Social

JANUARY 29, 2024

They simultaneously hopped on blink-and-you’ll-miss them trends, while championing authenticity. On the flip side, our data shows that X (formerly Twitter) has dropped down the list of preferred platforms. Our Pulse Survey data also reveals 42% of people expect to use more social networks in 2024.

Social Media 112

Social Media Strategy Exercises Retail 112

Sprout Social

JUNE 7, 2023

Customers go through a range of emotions (like happiness, inspiration or nostalgia) when they interact with a brand, and when the experience is positive, it creates a lasting impact that fosters brand loyalty. Analyze feedback data with sentiment analysis to develop targeted content and customized offers that increase customer delight.

Brands 113

Brands Sentiment How To Analysis 113

Social Media Strategies Summit

APRIL 11, 2024

The latest data from January 2024 shows that 93.2% 84% of consumers say online communities directly impact how they feel about a business and whether they buy from and remain loyal to said organization. Source: pinterest.com Or, if you want to employ social media marketing to build a community, why not add Reddit to your strategy?

Social Media 225

Social Media Tips Marketing UGC 225

Social Media Strategies Summit

NOVEMBER 30, 2022

Brand stories help otherwise faceless organizations build an emotional connection with their audience, leading to higher engagement, loyalty, and sales. But as consumers become increasingly savvy, we’ve seen a rise in more authentic influencers — people who care passionately about their hobbies, interests, and the content they post.

Campaign 304

Campaign Brands Influencer Collaboration 304

Ignite Social Media

FEBRUARY 9, 2022

Before we dive into the good stuff, here are a few data points to further understand the impact that TikTok has made in the last year. ” Here are five brands that are doing just that by embracing authenticity and creativity on the platform: 1. TikTok has repeatedly emphasized their mantra, “Don’t Make Ads. Make TikToks.”

Brands 120

Brands UGC Authentication Comparison 120

Pixlee

SEPTEMBER 22, 2021

Social media data, if used the right way, can help your business succeed. In this article, you’ll learn the importance of social media data and how to use it to your advantage. So, you can get social data metrics like response rate, response time, click-through rate, reach, impressions, and engagement. Why did it happen?

Data 52

Data Social Media UGC Sentiment 52

Pixlee

SEPTEMBER 22, 2021

Social media data, if used the right way, can help your business succeed. In this article, you’ll learn the importance of social media data and how to use it to your advantage. So, you can get social data metrics like response rate, response time, click-through rate, reach, impressions, and engagement. Why did it happen?

Data 52

Data Social Media UGC Sentiment 52

Sprout Social

OCTOBER 10, 2023

Social marketers rate influencer marketing as having a significant impact on their brand’s marketing efforts including customer loyalty (87%), awareness (89%) and reputation (87%), according to our Q3 2023 Pulse Survey of 307 social marketers in the United States. What is an influencer marketing campaign?

Examples 126

Examples Influencer Campaign Marketing 126

Pixlee

MAY 8, 2020

Digital brand communities were popular before 2020, but they’re gaining a more informal and authentic edge in 2020. With digital-first connections becoming the norm at the intersection of increasing data security laws, brands are having to get creative with engaging their audiences. The key here is consistency.

Communities 54

Communities Brands Badge Focus Group 54

Keyhole.co

JUNE 19, 2023

If you want to harness the power of social media content for customer success to enhance loyalty, leading to a rise in customer success rates, read on. This allows them to enhance brand awareness, stimulate engagement, and foster a sense of community around the brand. And the most prominent of all is UGC.

Social Media 52

Social Media UGC Content Loyalty 52

Sprout Social

OCTOBER 31, 2023

Building brand reputation and loyalty is the top business priority for leaders in the current economic climate, according to the 2023 State of Social Media report. The who: Influencer identification Our Pulse Survey data shows finding the right influencers is the top influencer marketing challenge.

ROI 105

ROI Influencer Marketing Survey 105

Sprout Social

MARCH 20, 2023

Short-form video statistics speak for themselves The data behind short-form video doesn’t lie—it’s a winner. Use data to back up why internal reviews need to be faster and why it’s better to be nimble vs. being bogged down by approval processes and too many inputs.” more engaging than long-form video (The Sprout Social Index™).

Buy 117

Buy Video How To Template 117

Sprout Social

AUGUST 16, 2023

Our data illustrated how mentions of GameStop (GME) increased 2,805% in one week in early 2021, and perfectly correlated with the price fluctuations of the brand’s stock. These AI-powered tools capture pivotal data like the sentiment, volume, unique authors and growth over time of topics related to your brand.

Social Media 74

Social Media Banking Brands Sentiment 74

Pixlee

OCTOBER 24, 2018

The holidays are the most important time of year for your eCommerce business—and authenticity is on the top of every consumer’s mind right now. The onslaught of online advertising in recent years, plus data breaches and scandals, have only pushed consumers further from the brands who are trying to reach them.

Authentication 42

Authentication Brands CSR Hotels 42

Sprout Social

DECEMBER 29, 2022

They’re also seeking authentic interactions on their favorite social platforms. Supporting your community. Taking a stand on social issues ultimately supports the larger community while building a brand’s trust, reputation and business. Maintaining customer loyalty. Why is brand reputation important? atagonia – ?️atagonia.

Reputation 89

Reputation Sentiment Loyalty Nielsen 89

Sprout Social

OCTOBER 19, 2023

As the digital market space rapidly evolves, customers are seeking authenticity and human connection from brands like never before. More and more teams are using AI marketing to channel their energy toward developing compelling content while efficiently managing arduous tasks like data analysis, reporting and message management.

Strategy 128

Strategy Sentiment Marketing Analysis 128

Sprout Social

FEBRUARY 29, 2024

Machine learning (ML) Machine learning algorithms analyze data, identify patterns and make predictions based on their results. They power AI tools that enable businesses to gain valuable insights from disparate data to help decision-making. And semantic search helps provide a contextual understanding of a query input by a user.

Patterns 119

Patterns Sentiment Analysis Proposal 119

Sprout Social

JANUARY 12, 2022

Gymshark, Threadless and Casper are shining examples of brands that flourished thanks to community-building and word of mouth. But the data above highlights how marketers at large are still missing this. Make a meaningful impact on customers through authenticity. That’s because social comments are unfiltered and authentic.

Conversation 136

Conversation Review Marketing How To 136

Sprout Social

FEBRUARY 26, 2024

Each of these brands deliver A+ customer care , which translates to increased awareness, brand loyalty, positive sentiment and revenue. According to Sprout Social Listening data from January 13 to February 12, 2024, PNC Bank has a 64% positive sentiment rate, which is 8% and 12% higher than its two biggest competitors.

Report 65

Report Atlassian Brands Sentiment 65

Oktopost

AUGUST 10, 2022

With over 12 years of experience as an industry thought leader in customer advocacy, lifecycle marketing, social media/digital advertising, event marketing, digital marketing, and community management. He is renowned for his time and leadership at Google, Marketo, and Adobe.

B2B 89

B2B Press Release Apple Loyalty 89

Pixlee

JULY 21, 2021

You’ll need to collect user data from web analytics, interviews, surveys, and user research to create your customer persona. This also shows site visitors a diverse range of customers, so they can more easily identify who they relate to through authentic content. Embrace Authenticity Through Real-World Stories .

Engagement 98

Engagement UGC Content Insurance 98

Keyhole.co

FEBRUARY 8, 2024

Brand awareness While sales remain important, building a loyal community will take ‌center stage in influencer marketing in 2024. Prioritize influencers with engaged communities over those with inflated follower counts. Track replies, mentions, and questions to understand authentic audience participation.

Metrics 52

Metrics Influencer Sentiment ROI 52

Hootsuite

JULY 6, 2022

Within those billions of users, Instagram fosters niche communities. Shared common interests bring these smaller communities together. People feel much more connected to a brand that actively engages their community. Organic posts help to build your awareness, follower loyalty, and brand personality.

Instagram 117

Instagram HootSuite UGC Influencer 117

Sprout Social

DECEMBER 6, 2023

Influencer marketing has long been a staple for business-to-consumer (B2C) brands looking to cultivate more authentic connections with their audience. Most social platforms have their own professional communities, both formal and informal. There’s even the WorkTok community on TikTok, if you want to experiment with short-form video.

B2B 118

B2B Influencer Brands Marketing 118

Keyhole.co

FEBRUARY 20, 2024

From understanding audience sentiment towards specific campaigns to identifying potential influencers and engaging with their community, social listening on Instagram empowers brands to stay relevant, responsive, and connected in the dynamic world of social media. Well, now you can do this too. Click on preview. And that’s all.

Instagram 52

Instagram Sentiment Reputation Hashtag 52

Oktopost

AUGUST 10, 2023

While some businesses still put social media in the categories of brand awareness or community management exclusively, research claims that 75% of B2B buyers use social media to make buying decisions. Jump to Section Get to Know Your Audience Social Listening Sentiment Analysis Community Management Social Analytics Proven Strategies.

Social Media 62

Social Media B2B Sentiment How To 62

Hootsuite

JULY 4, 2022

You can also find a ton of data about TikTok users in Hootsuite’s Digital Report series. While TikTok users favor authentic, low-production content, there’s still an investment involved in executing clever and engaging videos. 38% of TikTok users said a brand feels authentic when teaching them something. But that’s not all.

Questions 104

Questions Banking Insurance HootSuite 104

Sprout Social

APRIL 4, 2023

Their user generated content (UGC) is considered to be much more authentic than brand messaging. Data from Sprout’s Employee Advocacy Report reveal that 72% of all employees would post company content on their personal pages if their company wrote it for them. Who is a brand advocate?

Brands 127

Brands ROI UGC Authentication 127

Hootsuite

JANUARY 18, 2024

Once you know that your marketing is intended for little old ladies in Michigan or tech bros in New Dehli, you’ll understand just what type of tone and topics will resonate best… setting you off on the right path to earning engagement and brand loyalty. Encourage conversations, ask questions, and participate in the community.

Social Media 121

Social Media Tips HootSuite Marketing 121

Hootsuite

DECEMBER 12, 2023

Track mentions, identify opportunities, and encourage brand loyalty by responding to comments and getting involved in conversations. And, people judge content posted by an employee as three times more authentic than if it would’ve been posted on the company’s social media profile. Share your authentic business beliefs.

Social Media 111

Social Media Strategy HootSuite Sentiment 111

Likeable

JANUARY 7, 2019

Fortunately, social media provides a plethora of insights and opportunities to help along the journey: Listen to your community to discover and evolve your “why.”. The relationship between businesses and consumers is more symbiotic than ever before, and social platforms offer a unique line of direct communication between them.

Social Media 91

Social Media Brands Authentication Loyalty 91

Likeable

APRIL 2, 2019

Retail brands looking to win on the platform should take an always-on approach for specific search terms and use trend data to target people who are searching for seasonal ideas. Customer loyalty is about more than just rewards. Pick a cause that matters to your audience, and double down on it. Lead with video.

Retail 87

Retail Brands Authentication Loyalty 87

Pixlee

MAY 6, 2019

An integrated shopping tool across social platforms can help brands gather data on customer interactions and transactions, schedule posts, and monitor trends. Figure out what works on social media to make your email more engaging and combine personalization and automation to put data to work. Take Your Storefronts Social.

Strategy 74

Strategy Marketing UGC Authentication 74

Sprout Social

OCTOBER 11, 2022

Offering support to audiences when they need it most builds loyalty. When forming your approach to moderation ask yourself: what is the balance of authenticity and remaining true to your brand identity? Social and world events impact your presence and community. Enter social media moderation. Consumers are becoming savvier.

Eventful 113

Eventful Social Media How To Sports 113

Sprout Social

MAY 18, 2023

Whether you’re writing for a massive audience on an established platform or building a niche community on a vertical network , it’s important to refine your copywriting skills to reach your target audience. Share data visualizations from the piece as a carousel paired with key takeaways. Or engage in a meaningful way?”

Social Media 126

Social Media Template Templates Skills 126

Pixlee

AUGUST 23, 2018

Today’s consumers rely heavily on social media and tapping into their community when it comes to brand loyalty and their purchase decisions. The question is how to bring the authentic community experience from social media into your stores. They absolutely love it!

Retail 41

Retail UGC Apparel Social Media 41

Pixlee

APRIL 17, 2019

Social media allows brands to build strong communities and drive sales, fine-tune campaigns and get insight into market trends. Throughout the rest of the year, social media managers should focus on leveraging Instagram stories to build community and provide unique and relevant content that seamlessly fits into this medium.

Social Media 74

Social Media UGC Social Media Management Authentication 74