Myrland Marketing

APRIL 18, 2017

Unless you’ve been stranded on a remote island for a few weeks, you are well aware of the incident on United Airlines that resulted in a passenger being forcibly removed from the plane. As ugly as that incident was, and that word doesn’t do it justice, the response from the airline matched it. Every airline does it.

Airlines 40

Airlines Training Process Eventful 40

Janet Fouts

NOVEMBER 4, 2020

Working Simply has served leading global brands, including AbbVie, Delta Airlines, Deloitte, FedEx, Wells Fargo, Chick-fil-A, and Lowe’s. Facebook. Carson Tate is the founder and managing partner of Working Simply , Inc., Find Carson on her websites and social media: Personal Website. Company Website.

Engagement 161

Engagement Airlines Consultant LinkedIn 161

Convince & Convert

APRIL 6, 2015

Karlijn manages social media at KLM (Royal Dutch Airlines), which is no small task, as KLM gets about 60,000 mentions per week on social media. KLM had a social media presence as most companies did at the time, but they were getting flooded with questions on Twitter and Facebook about travel plans. So they took the plunge.

Airlines 60

Airlines Class Social Media Travel 60

Mindjumpers

JANUARY 26, 2012

Tweet While surfing through the net, I found an interesting campaign by Air China, using Facebook’s check-ins. Facebook places is one of the most neglected marketing channels and here it has been very effectively used. All the check-ins were then added to a leaderboard on a Facebook app.

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Campaign Airlines Facebook Case Study 248

For Real Social Workers

AUGUST 19, 2021

We all know that he is the founder of Virgin Records and Virgin Atlantic Airlines. Always looking for the next best thing, he started an airline with no experience and one plane. The maiden flight of Virgin Atlantic Airlines almost sunk his vision. Without a plane, he could not get his airline certified. Join us weekly.

Airlines 92

Airlines Consultant Collaboration Discount 92

Mindjumpers

FEBRUARY 2, 2011

Tweet Laurel Moffat , who is a Communication Specialist at Southwest Airlines, has made a presentation about the company’s successful social media strategy at a January 25 Kansas City American Marketing Association lunch event. Southwest Airlines works with outside partners as well, including Kansas City-based VML and Buddy Media.

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Airlines Social Media Collaboration Travel 232

Janet Fouts

JUNE 30, 2021

Facebook: [link]. Facebook: [link]. He is the author of over thirty peer-reviewed research articles, and he has written or co-authored five books including Raw Coping Power. Connect with Joel. Website: [link]. Linkedin: [link]. Twitter: [link]. Benjamin L. Dilla , PhD. Connect with Ben. Website: BoldLeaderDevelopment.com.

Airlines 208

Airlines Consultant Training Skills 208

The Realtime Report

JULY 17, 2012

Users are not happy with Facebook, according to a survey released today by the American Customer Satisfaction Index (ACSI). Facebook was already the lowest-scoring e-business company on the index, and this year suffered the largest decline in customer satisfaction, dropping 8% to a satisfaction level of only 61 (out of 100).

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Press Release Facebook Airlines Wikipedia 194

The Realtime Report

JANUARY 16, 2013

Monopoly is using Facebook and Twitter to get fans excited about a change in the classic board game. From now until February 5th, Monopoly fans can vote on Facebook to save their favorite token (one of the current tokens will be eliminated) and to choose a new one. Which token will you be voting for?

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Campaign Crowdsourcing Facebook Badge 193

The Realtime Report

FEBRUARY 11, 2014

The ability to access your social networks while in the air is nothing new; many airlines offer in-flight WiFi (for a price) within the US. Users access the network by downloading Here on Biz iOS mobile app and registering a new account using their LinkedIn, Facebook or Twitter profile. Million Twitter Sweepstakes.

Social Networking 189

Social Networking Airlines Twitter Travel 189

Sherrilynne Starkie

FEBRUARY 19, 2012

Driving ROI from social media for airlines . VISIT MY FACEBOOK PAGE. This video is chock full of the latest statistics for social media use in business and discusses what’s important in measuring ROI. Related posts: Brands use social media for PR. Social media boosts campaigns. Click here to start to receive my newsletter.

ROI 290

ROI Social Media Airlines Statistics 290

The Realtime Report

APRIL 2, 2014

A new study from Flurry takes a look at how apps are dominating mobile, and Google and Facebook are commanding lots of our time. Facebook (including Instagram) is responsible for more than half of the time spend on social/messaging applications, and YouTube accounts for fully half of the time spent on entertainment apps.

Mobile 177

Mobile YouTube Airlines Statistics 177

Keyhole.co

DECEMBER 23, 2023

Thanks to its relentless perseverance and budget pricing model, the brand is now Ireland’s biggest airline and operates over 500 planes. million Facebook: 5.1 Here is a good example of a promotional post the brand shared on Instagram as well as Facebook. It also does not shy away from getting its hands dirty in ad campaigns.

Social Media 52

Social Media Engagement Strategy Meme 52

Rebekah Radice

APRIL 27, 2015

Facebook mistakes. However, some of the worst Facebook mistakes are the ones that often go unnoticed. While Facebook continues to change the rules, you must make the most of every opportunity. Here are some of the top Facebook mistakes small businesses make and what you should do instead. Not Using Facebook Insights.

Small Business 131

Small Business Facebook How To Airlines 131

Sprout Social

AUGUST 26, 2021

They’re the best airline, even in crisis mode! Travelers, for example, may have a favorite airline and are eager to share what makes them a frequent flier of one airline over another. Travelers, for example, may have a favorite airline and are eager to share what makes them a frequent flier of one airline over another.

Research 144

Research Social Media Airlines Marketing 144

Rebekah Radice

OCTOBER 19, 2015

There are many ways to market your business on Facebook. If you’ve struggled to build momentum and increase Facebook engagement , there’s hope. 7 Fatal Facebook Marketing Mistakes You Can Quickly Overcome. It’s no different with Facebook marketing. Mistake: Neglect Facebook Fans. KLM Airlines gets this.

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Facebook Marketing Airlines Metrics 114

agora pulse

DECEMBER 20, 2016

This trend offers an opportunity to use Facebook Messenger for business. The movie ticket distributor is giving consumers the ability to buy tickets to all their favorite movies without leaving Facebook Messenger. Facebook Messenger for business makes a fast and easy transaction possible. KLM Royal Dutch Airlines.

Examples 60

Examples Airlines Facebook Retail 60

Techipedia: Tamar Weinberg

AUGUST 14, 2012

GE recently released a series of animations promoting a health related Facebook application. Take a look at their 2011 video showing how Facebook integrates with the Spotify player. We’ll head down under and discuss what an antipodean airline is doing with social, animation and web videos. Animation and apps go hand in hand.

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Airlines Marketing Statistics comScore 210

Dave Fleet

MAY 12, 2010

Forrester analyst Augie Ray posted a list of seven things he recommends organizations do to avoid the recent problems of Nestle and United Airlines. You must respond: As Ray writes, “how can you ignore damaging accusations that accumulate within your own Facebook group?

Organization 393

Organization Social Media Airlines Issues 393

Buffer Social

OCTOBER 23, 2023

Meta Broadcast Channels Feature Meta is testing Telegram-like broadcast channels on Facebook and Messenger, providing a new avenue for Pages to engage with their audiences. Fake Airline Rep Scam A new scam on Twitter/X involves fake airline reps assisting in flight rebooking, showcasing a bizarre exploitation tactic.

News 71

News Social Media Airlines Collaboration 71

Ignite Social Media

SEPTEMBER 22, 2022

There are some great case studies of how various brands use Brandwatch’s solutions including Nestle, American Airlines, and Walmart that we highly recommend checking out if your social media goals are similar. Access to Audience – See all audience data in one place. Listen – Monitor the web for insights. What Stands Out?

Review 91

Review Case Study Social Media Management Airlines 91

Convince & Convert

DECEMBER 13, 2011

Mid-way on a Southwest Airlines flight home from a speaking engagement in Ft. Will Abraham’s parents ever fly any other airline? For companies that don’t truly believe in the primacy of the customer, all the Twitter and Facebook and blogs and YouTube in the world won’t change their fortunes.

Airlines 167

Airlines Loyalty YouTube Social Media 167

Unmetric

DECEMBER 4, 2019

Now that our tastebuds are all sophisticated, airline meals need to up their game too. This photo of Etihad Airways’ in-flight meal captured attention on Facebook, garnering over 398K interactions. Here are a few posts that stood out to us while curating #UnmetricBrandStars. Who knew in-flight meals could look this good?

Meme 98

Meme Travel Airlines Curation 98

Sprout Social

FEBRUARY 18, 2020

Airlines have some of the busiest social media notifications around and it helps to keep an eye on brand keywords. Because of listening tools, Alaska Airline was able to quickly respond to a customer’s tweets that didn’t directly mention them. — Alaska Airlines (@AlaskaAir) February 5, 2020. I'm sorry for any trouble!

Social Media 136

Social Media Strategy Brands Airlines 136

Bare Feet Studios

JULY 2, 2008

Here’s a real life example with several free ideas I have for United Airlines , or any airline really. How over-booked are the airlines to not have a few extra seats across several flights to two different destinations? UA was willing to rebook us on American Airlines, for a flight at 8 p.m.

Airlines 40

Airlines Marketing Travel Hotels 40

The Realtime Report

JANUARY 9, 2013

The brand chose a relevant topic, engaged with the public, and used social media platforms – Facebook, Twitter, YouTube – to reach out to potential customers. Securian set clear campaign objectives: Increase Facebook “Likes” by 25%. These videos were then promoted through Securian’s presence on Facebook and Twitter.

Social Media 186

Social Media Strategy Case Study Airlines 186

Webbiquity SMM

NOVEMBER 27, 2018

But though 88% of event professionals are active on Facebook, only 60% of planners also use Twitter. Facebook is still, at its core, a place to share life updates and photos of friends and family. At the other end of the spectrum, the reaction on Twitter was brutal when United Airlines forcibly dragged a passenger off a plane in 2017.

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Team Marketing B2B Eventful 160

Convince & Convert

AUGUST 4, 2013

An alert Convince & Convert fan sent me a Twitter direct message this week, alerting me to a gaping, self-inflicted social media wound bleeding all over the Facebook page of the Evansville, Indiana airport. This post (and all Facebook posts) would have been better as a photo. Why burn it up with a ham-fisted joke attempt?

Social Media 152

Social Media Airlines Communities Sports 152

Razor Social

APRIL 26, 2016

Who would have thought that messaging apps like Facebook messenger would have become so popular…? Facebook Messenger – 900 million active users. Facebook holds an annual conference every year called F8. How do you access Facebook Messenger? If it’s not a Facebook friend, you get a request.

Facebook 64

Facebook Airlines Advertising Conversation 64

Twist Image

MARCH 8, 2013

Not email, Twitter of Facebook but long-form copy. It's not the airline's responsibility to organize your agenda. If you're on the plane and it's delayed for two hours and you suddenly realize that you're not going to make that meeting you planned, don't blame the airlines. Trust me, when you have long copy, lines move faster.

Airlines 101

Airlines Travel iPhone Loyalty 101

Waxing UnLyrical

FEBRUARY 14, 2012

Now that we live in a social world, it’s tough to imagine the days when businesses didn’t get back to us on Twitter, or Facebook, or another social platform. True, there are still many of “those” businesses around, but they’re certainly getting fewer and farther between (at least, I think so).

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Airlines Flickr Social Media YouTube 246

Proactive Report

DECEMBER 2, 2009

Twitter and Facebook were about 80% of the bookings. Southwest ranked on Google Trends and a trending search term. $25 25 fare was the lowest fare in their history – and saying that their fare was the same as others charge for bags! The sale resulted in 5000 bookings. Employee email came in next with 18%.

Airlines 73

Airlines Social Media Press Release Case Study 73

Social Media Marketing

JANUARY 26, 2012

The Airlines To my knowledge, Southwest was the first airline (or at least the most prominent early on) to get involved with social media. They've made great use of Flickr, YouTube, Twitter, Facebook and more and have always led with a very human and very customer-centric approach. That finger wag gets me every time.

Travel 165

Travel Social Media Airlines iPad 165

Twist Image

AUGUST 14, 2012

In a world where close to one billion people are connected on Facebook , we have to start asking the very difficult question: does any of this even make a difference any more? So, is United Airlines now a decimated brand? Do you think any less of the airline? Yes, his career seems to be growing strong. to 3.26).

Airlines 92

Airlines Wikipedia Publishing Price 92

Twist Image

MAY 5, 2017

What you see on Facebook : 9:45 - Arrival at Montreal airport. The customer service people at the airline were none-to-thrilled to have undo everything again. The point is this: don't be fooled by what you see on Facebook. Don't be fooled by what was posted on Facebook and Instagram. . . Post that to Instagram. .

Hotels 65

Hotels Facebook Travel Airlines 65

The Realtime Report

JULY 22, 2014

to 71, social media outlets are now the fourth lowest-scoring category in the ACSI; consumers are even less satisfied by airlines, subscription TV, and internet service providers. Facebook and LinkedIn generated higher satisfaction this year, but according to their own users, these platforms are still worst in the industry.

Social Media 173

Social Media Wikipedia Tumblr Reddit 173

Danny WhatMough

OCTOBER 24, 2014

Adobe has reported that Facebook organic reach is down 50% year-on-year. Snapchat launches its first advert – a 20-Second Exclusive Movie Trailer for ‘Ouija’ Facebook launches Rooms – a new take on chatrooms. Love, love, love this content marketing campaign from Virgin America – BLAH Airlines.

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Tumblr Airlines Facebook Yahoo 40