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7 ways to use social media for market research

Sprout Social

While focus groups are helpful to reference at the start of new product or campaign development, they’re less useful for gathering customer feedback once said post-launch. Omsom, a company that creates pantry shortcuts for specific Asian dishes, is regularly tagged in consumer reviews and photos of people’s home cooked meals.

Research 144
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Shoptalk 2022: Key Trends and Takeaways

Pixlee

With 250+ speakers, 600+ sponsors, and unlimited networking opportunities, Shoptalk 2022 reinvigorated in-person events, creating a space for the retail community to talk technology, trends, and consumer behavior in today’s increasingly digital world. LinkedIn Post by Jenna Mattoon at Shoptalk.

Trends 75
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8 ways to deal with negative comments in online communities

Laurel Papworth

How do you respond to a negative comment in an online community, on Facebook? Well, every company does it differently, but let’s look at corporate vs personal voice when dealing with negative comments. Unless they go off and create an anti-community such as Dell Hell, alert the Press and continue to pursue their point of view.

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Social Media Intelligence: What It Is & Why You Need It

Hootsuite

For example, if you’re an airline trying to assess customer satisfaction, it might be hard to discern customers’ true feelings through surveys or customer service interactions. Gather honest insights Social media intelligence helps you to gain insights that are honest and unbiased. Why not use social media intelligence to find out?

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This Week in Social Media – 5/8/2013

Social Media Marketing

Salesforce has unveiled a Communities solution for the enterprise , which leverages its Chatter platform and other products to create portals that will allow external conversations to be brought into the company more seamlessly. Being a community manager is more than just posting to social networks on behalf of brands.

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Framework agreements exist in virtually every industry.

Writtent Blog

Most companies and shareholders prefer to conclude an agreement based on the Companies Act, which mainly allows for the provisions in all other respects. Tenant and Landlord will refer to the attached Reserved Kitchen Time form in order to establish a kitchen schedule. Off hours may be scheduled in advance.

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Is Remote Work Greener? We Calculated Buffer’s Carbon Footprint to Find Out

Buffer Social

I have worked at Buffer – a fully remote company – for four years. I have always assumed that a remote company must have a lower carbon footprint, but is that true? For reference, the annual CO2 emissions for home energy usage per person in an average household (of three people in California) is around 1.39

Energy 56