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10 Tips for Navigating Negativity on Social Media

Social Media Strategies Summit

Let them know that you won’t tolerate anyone abusing your social media team, attacking your followers, or using inappropriate or hateful language. Image source This ensures the Instant Pot team doesn’t waste time and emotional energy negotiating with trolls, freeing them to focus on genuine customer complaints.

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Top Video Marketing Trends of 2024

Social Media Strategies Summit

Video is no longer optional for marketing teams, with 91% of businesses using it as a marketing tool and 88% describing video as an important part of their marketing strategy. Of those that don’t currently use video, two-thirds plan to start in 2024. But video isn’t a silver bullet. Let’s get into it.

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How to Operate at Maximum Output with a Small Team

Social Media Strategies Summit

Many government social media managers have small teams responsible for managing content and strategy across multiple platforms; others might be the only people focusing on social media at their agencies. Emily Bonilla-Pieton says her team at the TSA is spread across the country, so they spend a lot of time in video meetings.

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6 Ways to Avoid Burnout as a Social Media Manager

Social Media Strategies Summit

According to HootSuite , two-thirds of social media managers work 40+ hours per week, and those who work full-time in the office are more likely to feel dissatisfied about their work-life balance. Or logged onto Instagram while eating your dinner to check the engagement on your latest Reel ?

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How to Build Public Trust Through Social Public Service

Social Media Strategies Summit

However, as marketers, you can’t afford to assume people will take your words at face value, with just two in 10 Americans saying they trust the government to do what’s right “just about always” or “most of the time.” Let us keep doing that for as long as you let us.” This is all about helping your audience.

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How to Implement a Portfolio-Wide Social Media Strategy for Student Communications

Social Media Strategies Summit

Higher education marketers and communications teams are constantly grappling with the sheer number of social media accounts across campus. When each unit, team, faculty, and degree has its own account, it’s near-impossible to figure out who’s sharing what and when. It makes it hard for students to know where to turn for information.

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When Awareness Isn’t Enough: Government Social Media Campaigns That Create Action

Social Media Strategies Summit

But often , especially in the world of public sector marketing, they’re more about reiterating and reinforcing messages that people are already familiar with — persuading us to adopt actions or behaviors we already know are the right thing to do. Adam and his team aimed to create a memorable campaign that persuaded people to act.

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