Convince & Convert

JUNE 17, 2010

link] EllisTweet Given the volume of yammering about how to measure social networking success, I must say that this post, Jay, stands out. Reminds me of @jaybear Twitter obsession article – [link] blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings. Im Jay Baer.

Twitter 125

Twitter Metrics Social CRM Consultant 125

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APRIL 1, 2010

The team’s record for the last five years: 2009-10 (14-60) so far 2008-09 (24-58) 2007-08 (22-60) 2006-07 (32-50) 2005-06 (33-49) In fact, the Timberwolves have won a playoff series only one time in their 21 years of existence. But, it’s widely disparate content usage across social outposts that’s the real mystery.

Social Media 120

Social Media Content Analysis Sports 120

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FEBRUARY 10, 2010

link] ethan Hi Josh, Great feedback will share with the team. Here's why: [link] blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings. To know how an audience is using a platform woudl allow us to know how to direct our clients to engage their audience. Just a thought. Im Jay Baer.

Social Media 127

Social Media Marketing Social CRM Consultant 127

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FEBRUARY 24, 2010

You must take the time to build a cross-functional team in your organization, and figure out your policies and procedures. Im a tequila-loving, hype-free social media strategy consultant, speaker, and author that works with major corporations and PR firms to harness the awesome power of the social Web. How much can you say?

Compete 115

Compete Conference Organization Social CRM 115

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JULY 20, 2010

looking to learn more and share my knowledge with the team here. Im a tequila-loving, hype-free social media strategy consultant, speaker, and author that works with major corporations and PR firms to harness the awesome power of the social Web. I actually work at Vertical Measures! Joining the LinkedIn group now. Im Jay Baer.

Social Media 139

Social Media Strategy Consultant Blogger 139

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MARCH 10, 2010

link] Vishal Joshi RT @SMBConsultant: Staggering Social Media Insights »The Best of Twitter 20 eBook »Very Generous @jaybaer »[link] blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings. I must say, that has to be the BEST business card idea I've ever seen. Im Jay Baer.

Social Media 116

Social Media eBook Strategy Social CRM 116

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AUGUST 19, 2010

The contents of this form are scanned by the Western River team, and are then posted (usually within minutes) to the company’s blog , which resides on the Compendium software. blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings. Im Jay Baer.

Social Media 140

Social Media Strategy Tourism Social CRM 140

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JULY 21, 2010

She spends her days thinking about social media, public relations and digital strategies for her agency’s consumer focused clients. The Lawyers Are Coming Social networks give people the ability to share incredible volumes of content. The FTC encourages social media policies be in place and reviewed. All that stuff?

Social Media 153

Social Media Policies Consultant Social CRM 153

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AUGUST 11, 2010

Want to cheer for a historically mediocre college football team. In fact, Bill Oliver is the manager of my son's hockey team, so we'll be there for certain. I think they have the pre-season #1 college basketball team. And uh, “mediocre football team&# -is being kind. No idea what a Hoosier is. Safe travels.

Social Media 115

Social Media Strategy Travel Team 115

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MARCH 25, 2010

Easy, One Time Set-up To build your Swix success metrics (which they call “pods&# ), you just log-in to your various social outposts or hubs, and agree to a data exchange. jaybaer: A Social Media Scoreboard That Works [link] blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings.

Social Media 117

Social Media Strategy Statistics Metrics 117

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MARCH 4, 2010

JeffBullas.com How to measure social media. Like the rest of social media can be of great value to your small business in many ways if you know [.] blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings. Im Jay Baer.

Metrics 130

Metrics Strategy How To Tourism 130

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JUNE 24, 2010

Testimonials are a huge part of the infomercial world, as they are for effective social media. Sure, you can tell your company story ad infinitum in social media, but ultimately you’ll benefit so much more if you can make your customers part of your marketing team. Im Jay Baer.

Social Media 121

Social Media Strategy Social CRM MySpace 121

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MAY 27, 2010

If someone fills out the form to download the document, and they have a large following on Twitter (as determined by an instant Flowtown look-up), you can automatically send and email to your PR team to follow up with that individual. link] blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings.

Consultant 122

Consultant Metrics Social Media Social CRM 122

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MAY 25, 2010

This is a very helpful post — I am passing along to my leadership team. This is a very helpful post — I am passing along to my leadership team. Im a tequila-loving, hype-free social media strategy consultant, speaker, and author that works with major corporations and PR firms to harness the awesome power of the social Web.

Marketing 123

Marketing Social CRM Conference Social Media 123

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JUNE 7, 2010

Whether or not the employee guesses the correct identification, the bio of the team member is shown, building familiarity in the ranks. link] blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings. Im Jay Baer.

Social Media 119

Social Media Strategy Review Consultant 119

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APRIL 13, 2010

At one game, a very emotional night for the team, we found out just before the game that one of our teammates had been diagnosed with a tumor and was to lose his leg. Man Up: In another game, we we're playing Shaker High who happened to have Sam Perkins (UNC & Dallas Mavs) on their team. Perkins scored 15 in the quarter.

Social Media 112

Social Media Strategy Influencer Education 112

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JUNE 3, 2010

Why do Cleveland teams get involved in ridic. Im a tequila-loving, hype-free social media strategy consultant, speaker, and author that works with major corporations and PR firms to harness the awesome power of the social Web. games, btw? Im Jay Baer.

Social Media 156

Social Media Strategy Consultant Social CRM 156

Convince & Convert

JULY 15, 2010

Müller Coworking: Organize Social Media Responsibilities in Your Team [link] via @jaybaer [link] Jmes I was sent here through another site. link] by @jlysne on #convinceandconvert [link] Grow Socially Get your act together! Clarke Organize your social media mgmt. I am glad that they sent me. I enjoyed reading it.

Social Media 140

Social Media Consultant Strategy Organization 140

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MARCH 3, 2010

I'm working with a Fortune 250 company right now on their social media strategy and I feel like I'm trying to make these points over and over and over with various senior management teams. blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings. I may steal this. As Jay Baer recently [.]

Social Media 121

Social Media Strategy CoTweet CoTweet 121

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MAY 11, 2010

I would also make a point to solicit input from customer service and sales teams, as they have more day-to-day interaction with fence-sitters. Not in a “here’s our FAQ&# way, but in a vigorous, social media way. Answer Man Once you’ve identified your top six questions, answer them. Im Jay Baer.

FAQ 137

FAQ Content Consultant Social Media 137

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JUNE 22, 2010

New research from White Horse of 104 companies found that in 86% of companies, executives are not using social media. How can you instruct your team to implement and operate something that has so much potential to immediately win (or lose) customer hearts and minds, if you’ve never used it yourself? Im Jay Baer.

Social Media 130

Social Media B2B Company Consultant 130

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SEPTEMBER 21, 2010

Social media is hard False. And that’s only because of the alphabet soup of social networks, lifestreams, sharing sites, etc. Social media is not about Facebook or MySpace or Flickr or Twitter or blogs or YouTube. “Social media is not about Facebook or MySpace or Flickr or Twitter or blogs or YouTube.&#

Social Media 149

Social Media Strategy Consultant Web 2.0 149

Convince & Convert

APRIL 15, 2010

Second, huge thanks to Joe and his team for the honor. Im a tequila-loving, hype-free social media strategy consultant, speaker, and author that works with major corporations and PR firms to harness the awesome power of the social Web. The very blog that you’re reading came out #1. Im Jay Baer.

Content 124

Content Marketing Consultant Social Media 124

Convince & Convert

JULY 28, 2010

Here are some tips to help you uncover the transactional or informational rough edges that you can smooth using the sandpaper of good, relevant content: Ask your customer service team. These front lines warriors are the people most in touch with the concerns and questions of your customers and prospects. Im Jay Baer.

Social Media 148

Social Media Strategy Consultant B2B 148

Convince & Convert

SEPTEMBER 8, 2010

We easily forget that Facebook was one of the first social networks that insisted that we use REAL names, and policed personal profiles accordingly. Recall that MySpace was the logical heir to the online profile/social network world pioneered by Geocities, Tripod, and Angelfire. Facebook is the Model T of social networks.

MySpace 136

MySpace Facebook Social CRM Consultant 136

Convince & Convert

AUGUST 18, 2010

How can we convince our clients that we’re good at social media? How can we find a social media guru to add to our team? Better question: How can we distribute social media knowledge across the entire firm, including ongoing training and knowledge sharing? What do you think? Im Jay Baer.

Questions 160

Questions Social Media Consultant Education 160

Convince & Convert

SEPTEMBER 21, 2010

I’ve played with social media at a personal level and now it’s time to take it up a notch. My applications are for a medical practice (think HIPAA and it gets a little stickier), a major cycling event and for my charity cycling team. tools of social media always change. Thanks for the thoughts and processes.

Social Media 167

Social Media Strategy Consultant Conference 167

Convince & Convert

JULY 8, 2010

In fact, it’s quite telling that every single social network still requires members to sign-up with an email address. One might even argue that social media isn’t email’s Van Helsing, but rather it’s Bella or Sookie. The reasons that social networks require email addresses are numerous: 1. Why is this?

RSS 128

RSS Research B2B Consultant 128

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MARCH 22, 2010

I believe this will be the most comprehensive, useful collection of Webinars (education in your jammies rules) ever compiled about social media. When you routinely see single Webinars being priced at $100 or more, to include 24 of them for $297 is a flat-out steal.

Price 108

Price Social CRM Social Media Consultant 108

Convince & Convert

JULY 22, 2010

Let’s look at a few examples of companies that have done this successfully: Yelp’s Elite Squad: Yelp operates a social networking, user review, and local search website for members to post reviews and get user feedback on local businesses and restaurants. Im Jay Baer.

Social Media 128

Social Media Strategy Influencer Case Study 128

Convince & Convert

SEPTEMBER 21, 2010

Are you working with a team or collaborating with a client? • We have keyword searches that trigger email notifications to selected people on the social media teams or within the organization who need to be aware of what is happening in connected channels. Third – how will you be handling the monitoring? •

Social Media 155

Social Media Radian6 Strategy SM2 155

Convince & Convert

MARCH 18, 2010

I don’t want to poach or poorly paraphrase anyone else’s content, so here’s what I wrote in Letters to the C-Suite: To The Executive Team: I realize everyone is telling you social media is a unicorn, but maybe it’s just a horse? So importance for socialCRM is huge, as it helps tie together the loose ends.

Social Media 119

Social Media Strategy Consultant Publishing 119

Convince & Convert

FEBRUARY 25, 2010

It’s so important for to know you’re facts and your customer while using social networking. If you don’t know what you’re talking about or who you’re talking to, there is no point is networking. The opportunity social networking provides in incredible. Your post is helpful.

Social Media 117

Social Media Case Study Strategy Study 117

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AUGUST 26, 2010

Because the RowFeeder team is very welcoming to custom report requests, it’s a good solution for agencies looking to put their own stamp on analytics, especially those without an Excel ninja on staff. blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings. Im Jay Baer.

Social Media 119

Social Media Strategy Analysis Reputation 119

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SEPTEMBER 21, 2010

Blog Comments (The blog is on WordPress) Disqus This is what I use to manage comments here at Convince & Convert. There are some elements of Disqus I don’t like, especially that it doesn’t always play nice with other plug-ins, but it does make commenting easier and faster for most of you who already have a Disqus account.

Social Media 167

Social Media Strategy Consultant Tweetdeck 167

Convince & Convert

MAY 20, 2010

Success metrics are established from day one, with a shared understanding among all team members of how score will be kept. Get your cross-functional social media team together, and agree on reasonable success metrics before you get started in social media. link] Social media metric humor. Im Jay Baer.

Metrics 116

Metrics Social Media eBook Social CRM 116

Convince & Convert

JUNE 11, 2010

link] [link] sietsema What a great team –> RT @jaybaer FINALLY can reveal project I'm working on w/ @ambercadabra Need your help today [link] [link] DJ Waldow Kathy – I love you already just for that comment. blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings. Im Jay Baer.

Upcoming 124

Upcoming Project News Social Media 124