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The 13 Social Media Customer Service Stats You Must Know

Convince & Convert

This curated list of top tools by Attrock can help you choose the one that best suits your business requirements. These customers often reach out to brands to air complaints about their products and services. Image via Hubspot Mostly, customers ask these questions through the DMs. Image via Khoros 9.

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Content Strategy Tips from Top B2B Brands

Writtent Blog

Dominate Your Niche Image source: HubSpot/PoweredbySearch Who wants to read about marketing automation software? HubSpot is among the best at making B2B content marketing people love, and the phrase has even become their tagline. Even if your small business strategy won’t mesh well with Zombies, don’t be afraid to be bold.

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The Top 100 Blogs to Curate for Social Media Power Users

Buffer Social

Looking for some fresh content to curate and share on social media? In the Buffer product, you can connect RSS feeds to your profile so that all the latest posts from your favorite blogs are pulled directly into your dashboard where you can pick and choose which to add to your queue. HubSpot’s marketing blog – 1,067.

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Khoros as a Social Media Management Tool: Our Honest Review

Ignite Social Media

Khoros takes pride in focusing on its digital-first approach toward customer engagement, and the product seems very comparable to other social media management tools. They offer plenty of additional products within those areas and services and have a lot of solutions that may appeal to some more than others. Khoros solutions .

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How to Get Started With One-to-One Social Media Engagement

Oktopost

Nicole Votolato Montgomery, Associate Professor of Marketing at the McIntire School of Commerce, University of Virginia agrees: “The number one thing that brands are doing wrong on social media is trying to push product. Ask for product commentary. To learn more about how you can maximize content curation , check out this video.

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How the Very Best Content Curation Is Done on Social Media [SSM002]

Buffer Social

Rand shares all sorts of content on marketing, SEO, technology, and startups, and he does so with a fine eye toward curation. Content curation on social media is a great way to provide value to your audience and build your own brand. How does he go about his content curation? 3 Content Curation Takeaways from Rand.

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Demand Generation vs. Lead Generation: Comprehensive Comparison

Oktopost

It’s geared towards increasing brand familiarity and brand storytelling , curating brand introductions to new potential customers, as well as highlighting why your service or product is essential and unique. . Running a YouTube channel with product tutorials or keeping up an active social media posting habit can be helpful, too. .