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Get to connection faster: social customer care powered by HubSpot and Sprout

Sprout Social

Gone are the days when brands could broadcast discounts, deals and product information and “go dark” when a customer raised a complaint. Partnering with HubSpot for deeper—and faster—connection on social. Visualize the status of your support requests from both Sprout Social and HubSpot Service Hub.

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9 Chatbot builders to enhance your customer support

Sprout Social

With personalization capabilities, your chatbot can accurately represent your brand while providing customized user experiences, enhancing interactions and making them more productive and engaging. HubSpot HubSpot is a leader in marketing and sales platforms, offering a versatile chatbot builder as part of its Service Hub product.

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The 13 Social Media Customer Service Stats You Must Know

Convince & Convert

These customers often reach out to brands to air complaints about their products and services. 76% of Marketers Say Their Brands Provide Social Media Customer Service According to a 2023 Hubspot report, 76% of social media marketers revealed their companies offer social media customer support. Image via Khoros 9.

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How to Find Your Audience on Social Media

Social Media Strategies Summit

The last thing you want is for all those posts to be seen by the wrong people — those with little or no interest in the product or service you sell. When HubSpot asked social media marketers about their biggest challenges, “ reaching our target audience ” came in second place, only behind “ creating engaging content.”

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9 E-commerce Social Media Marketing Tips for 2024

Social Media Strategies Summit

83% of people care as much about how a brand treats them as they do about the quality of its products. As a result, your profile visitors won’t always see the entire range of product page links you want to promote. Moreover, research shows that: 79% of consumers favor brand messaging that develops a relationship.

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Guide on How to Start a Business Blog Part 2

Writtent Blog

Blog Name: Because this is a business blog, its name will most likely be “Company Blog” as in Google Blog or HubSpot Blog. For example: HubSpot is one of the fastest growing internet marketing software companies in the U.S., Use this checklist from HubSpot to help you create great content and promote engagement.

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Top B2B Brands on Social Media

Social Media Strategies Summit

1 Hubspot is a Resource for Marketing Decision Makers. Source: Hubspot Facebook. But Hubspot understands their target audience, and focuses their marketing around providing valuable resources to their consumers. In turn, marketers identify Hubspot as a go-to source for this valuable information. #2

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