Hootsuite

APRIL 25, 2023

Bonus: Get a free, customizable social media policy template to quickly and easily create guidelines for your company and employees. Fake accounts take advantage of the brand reputation you’ve built – and can significantly damage it in the process. Here’s what you can do to help protect your brand and your customers.

Social Media 88

Social Media Brands Tips HootSuite 88

Hootsuite

APRIL 6, 2022

Using social media automation tools like chatbots to handle your Instagram messages is one of the best ways to successfully handle customer service and sales. To put it bluntly: chatbots are a legit customer service tool, while bots are annoying at best (and total scams at worst). Build a good reputation for your brand.

Instagram 90

Instagram How To Retail FAQ 90

Hootsuite

JUNE 29, 2023

Before we dive into the nuts and bolts of brand reputation management, we want to apologize. You’re probably going to get a parody version of Joan Jett’s “Bad Reputation” stuck in your head at some point during the reading of this article, and we can’t help but feel it’s our fault. And if you have no reputation? Are you snobby?

Reputation 106

Reputation Strategy Brands HootSuite 106

BeingOptimist

MAY 17, 2023

You will learn how to use lead capture tools to enhance procedures, raise lead engagement, and increase revenue. Businesses can increase their brand’s visibility, reputation, and website traffic by actively participating on social media platforms like Facebook, Instagram, Twitter, and LinkedIn. FAQs What is lead capture software?

Strategy 75

Strategy Software Campaign Conversation 75

Tweaklibrary

MAY 16, 2022

In this regard, Tweaking Technologies has introduced T9 Antivirus for Windows PC, a brand-new protection tool. List of Contents Detailed Features of T9 Antivirus T9 Pricing Pros/Cons of T9 Antivirus How to Use T9 Antivirus Top 5 Alternative of T9 Antivirus Verdict FAQs- T9 Antivirus. I recommend this tool for all Windows users.

Review 22

Review Tools FAQ Startup 22

Hootsuite

MAY 16, 2023

And that’s why social media reputation management is so important. Reputation management isn’t about controlling the narrative. Over 2,000 executives surveyed attribute 63% of their companies’ value to their online reputations. And you’ll create an online reputation that endears your company to your customers.

Reputation 108

Reputation Social Media HootSuite Sentiment 108

The Realtime Report

MAY 26, 2017

It’s vital your company is getting its customer service right. Companies who are guilty of this often find themselves facing negative results, and these can be difficult to overcome. The reputation of your brand is priceless, and won’t be something you can afford to let slip. So, what is “good customer service?”.

Price 70

Price Reputation FAQ Team 70

Hootsuite

APRIL 3, 2023

Boost your reputation as a valuable learning resource. Live video is a powerful tool for building authentic connections. Almost half (48%) of consumers say they read comments on brand social media channels to learn more about the company. Identify trends to improve your FAQ or product descriptions. Everything is content.

Engagement 110

Engagement UGC Facebook HootSuite 110

Writtent Blog

DECEMBER 18, 2023

Anyone can be a successful student exceeding professors’ expectations with custom made research materials from a reputable professional writing service. The formula is true only if you find a reliable writing company. A reliable company that was founded in 2008, has a real office in the U.S. and great reputation.

Research 52

Research Price Sample Samples 52

Sprout Social

JUNE 15, 2020

” Chances are you’ve heard of GDPR or perhaps recall EU companies scrambling to become compliant with data and privacy regulations in May 2018. That said, ongoing compliance is required for companies looking to avoid fines and penalties. Is there a link between GDPR and social media? Is it working?

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Social Media Privacy Marketing Policies 131

Hootsuite

JUNE 27, 2022

” Discord may not be on your radar as a social media marketing tool. The company embraced its newfound audience, changing its motto from “Chat for Gamers” to “Chat for Communities and Friends” in May 2020 to reflect its more inclusive direction. Source: Discord Server Insights FAQ. Who uses Discord now?

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Template Templates Eventful Hosting 98

Hootsuite

APRIL 20, 2020

Other platforms start global and offer targeting tools to help brands find their local audience. Gauge their local reputation. Go to Your Reputation in the left-side menu. From the Your Reputation tab of your dashboard you’ll be able to see a map that plots your organic neighbourhood reach. Engage with the community.

How To 145

How To Metrics Reputation HootSuite 145

Convince & Convert

AUGUST 3, 2017

This will get that page rank higher for your business name, helping you in your reputation management efforts. Add a short business FAQ. This may be due to the fact that Facebook is a very personal platform—people don’t go there first to vent their frustration at companies. You can use this field to: Add legal disclaimers.

Facebook 162

Facebook Template Templates URL 162

Hootsuite

MAY 4, 2020

For instance, in 2017, Instagram shut down a bunch of automation services like the former go-to tool, Instagress. While I was trying to choose which tool to use, I read up on the “safest most reliable” services, according to a few different experts. For instance, InstaRocket’s FAQ: How do I know if you guys are legit?

Instagram 140

Instagram HootSuite Software Comments 140

Sprout Social

DECEMBER 5, 2022

But it can be huge for your reputation—responsiveness leads to a more favorable view of your company. A full FAQ is linked for you below. Using a social listening tool is the best way to uncover conversations and gauge how your audience really feels about your brand, products and industry. Start your free Sprout trial.

Social Media 140

Social Media Crowdsourcing Privacy Comparison 140

Hootsuite

SEPTEMBER 16, 2022

To succeed in a social media, you need the right skills, the right knowledge, the right training — and the right social media marketing tools. So without third-party social media marketing tools, you’ll waste an incredible amount of time just switching tabs, logging in and out of different social accounts. Social media analytics tools.

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Social Media Tools Marketing Analytics 134

Laurel Papworth

MARCH 17, 2010

As you probably know, I believe that while marketing and PR want social networks to be about them and their needs, the customer usually has a specific question they want answered, best suited to Customer Service engaging on support and FAQ issues. Twitter: Reputation Management in Social Networks (18). Speaking 2009 (1).

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CSR Eventful Social Media Forums 65

Convince & Convert

AUGUST 3, 2017

This will get that page rank higher for your business name, helping you in your reputation management efforts. Add a short business FAQ. This may be due to the fact that Facebook is a very personal platform—people don’t go there first to vent their frustration at companies. You can use this field to: Add legal disclaimers.

Facebook 60

Facebook Template Templates URL 60

Convince & Convert

SEPTEMBER 22, 2010

If someone signs up to follow your company on Twitter, when you tweet will that person see it? Companies are trying to stay top-of-mind among their prior customers, and incentivize those customers directly or indirectly to spread the word to their friends and associates. Will they click on it to visit your offer/website/landing page?

Social Media 135

Social Media Strategy Social CRM Consultant 135

Hootsuite

MAY 31, 2023

They can even threaten the safety of your company and customers. Bonus: Get a free, customizable social media policy template to quickly and easily create guidelines for your company and employees. Creating a fake profile using your brand name or likeness harms your reputation. What are common security risks on social media?

Social Media 75

Social Media Policies Guidelines Reputation 75

Convince & Convert

AUGUST 16, 2010

Ive founded 5 companies, and spent 15 years running digital marketing agencies. 3 must-read articles about social media (plus a bonus from the Convince & Convert vault) Sent twice per week (usually Monday and Friday) Sent at 1pm pacific time 3-2-1: it’s the greatest newsletter in the history of social media newsletters.

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Newsletter Social Media Alltop Social CRM 114

Hootsuite

MAY 29, 2023

Bonus: Get a free, customizable social media policy template to quickly and easily create guidelines for your company and employees. Damage to reputation Your company’s social presence contributes significantly to its overall brand reputation. These may eventually impact your company’s bottom line.

Social Media 90

Social Media Tips HootSuite Policies 90

Hootsuite

NOVEMBER 28, 2022

In this article, we’ll walk through what you need to know about customer experience management and how it can improve your business, including the top customer experience tools and tactics you can try yourself. CEM uses data gathered at every interaction to improve customers’ perception of your company.

Tips 123

Tips HootSuite Survey FAQ 123

Hootsuite

MAY 1, 2023

Bonus: Get a free, customizable social media policy template to quickly and easily create guidelines for your company and employees. Protect your brand reputation A clear set of social media policies and guidelines for employees defines your brand voice. It sets the tone for how your organization uses social media tools.

Social Media 104

Social Media Guidelines HootSuite Policies 104

Convince & Convert

SEPTEMBER 21, 2010

I’ve spent a lot of time working with various social media monitoring tools and I’ve whittled my list of favorites down to two or three. On-going monitoring: What are people saying about your brand and how can you use that information to either repair your reputation or identify opportunities? What about you?

Social Media 155

Social Media Radian6 Strategy SM2 155

Sprout Social

SEPTEMBER 25, 2023

A single support request can be routed through several tools and individuals. A customer service strategy is a blueprint for delivering on your business’ service standards across multiple teams, channels and tools. An effective customer service approach builds and protects your brand reputation through the good times and the bad.

Strategy 114

Strategy How To Team Reputation 114

Convince & Convert

JULY 5, 2010

arikhanson [link] Mike Cassidy RT @jaybaer: I Get By With a Little Help From My Friends [link] honored to be in such great company! Ive founded 5 companies, and spent 15 years running digital marketing agencies. Thomas for five days. Wonderful community-building strategy! link] Ankit Bathija Waiting for the awesome posts lined up.

Community building 116

Community building Social CRM Consultant Posterous 116

Convince & Convert

JUNE 22, 2010

New research from White Horse of 104 companies found that in 86% of companies, executives are not using social media. Would a company launch a major television campaign if the CEO had never watched TV? If anything, social media is MORE important for B2B companies than it is for B2C companies. This makes no sense.

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Social Media B2B Company Consultant 130

Convince & Convert

FEBRUARY 24, 2010

because through social media, customers are praising and criticizing companies in public in a way that requires marketing to triage and respond. All of this is happening to companies (maybe yours) every minute of every day. If a consumer emails a company, we’ve trained them to expect a response in a day or so.

Compete 115

Compete Conference Organization Social CRM 115

Convince & Convert

SEPTEMBER 14, 2010

We have many good tools at our disposal right now we could be putting to use. With social media, we can join conversations previously hidden, but what we need is the same as ever: a way to reach you – the places you metaphorically live, the clubs you frequent, the places you hang out, the company you keep.

Social Media 123

Social Media Social CRM Strategy Consultant 123

Convince & Convert

MAY 12, 2010

Skip to content Skip to navigation Skip to footer Convince and Convert Blog: Social Media Strategy and Social Media Consulting Social Media Strategy Blog Social Media Consulting Blog Social Media Consulting Speaking Newsletter Free Social Media Tools Twitter Interviews About Lijit Search Would You Try It With a Fox? And guess what?

Consultant 121

Consultant Social CRM MySpace Social Media 121

Convince & Convert

FEBRUARY 10, 2010

And that’s the premise behind Flowtown , one of the most exciting new social media tools I’ve seen in months. “We want to be the mint.com of social marketing,&# says Ethan Bloch , co-founder of the San Francisco based company. But, the current system is just the beginning. Ethan [link] Josh Lysne Hey Jay, great post.

Social Media 127

Social Media Marketing Social CRM Consultant 127

Hootsuite

JUNE 19, 2023

A bank social media policy is essential for any financial institution to protect against legal and reputational risks. Inappropriate employee, customer, or vendor posts can severely damage a bank’s reputation and result in regulatory fees – as can financial misinformation, poor customer service responses, and violations of customer privacy.

Banking 95

Banking Policies Template Templates 95

Convince & Convert

MAY 27, 2010

In that spirit, here are some interesting updates from companies and tools I’ve written about previously here at Convince & Convert. This was an item requested by approximately 125% of Swix’ customers, and the company was finally able to pull it off.

Consultant 122

Consultant Metrics Social Media Social CRM 122

Convince & Convert

AUGUST 2, 2010

Ive founded 5 companies, and spent 15 years running digital marketing agencies. Im a tequila-loving, hype-free social media strategy consultant, speaker, and author that works with major corporations and PR firms to harness the awesome power of the social Web. Ive worked with more than 700 brands since then, including 25 of the Fortune 1000.

Facebook 121

Facebook Social CRM Consultant MySpace 121

Convince & Convert

JULY 28, 2010

When I discuss this concept with companies, however, too often I hear something in the realm of “we don’t know what to provide our customers that would be helpful.&# This is the strategy of creating a Social FAQ. Try to return something to your own company. Have them document EVERY question they receive.

Social Media 148

Social Media Strategy Consultant B2B 148

Convince & Convert

MAY 4, 2010

I’m delighted to have had the chance to interview technology consultant and author Phil Simon about how technology and social media adoption is changing companies. Are there specific markers that indicate readiness within companies? How should companies evaluate success? Measuring social media is viable, but not obvious.

Social Media 116

Social Media Strategy Consultant ROI 116