article thumbnail

5 Reasons Why Messaging Should Be Part of Your Social Media Strategy

Hootsuite

Bonus: Save time and download 20 free, customizable Instagram DM templates for your brand , including greetings, partnership requests, FAQ responses, replies to complaints, and more. More than two-thirds of companies now compete primarily based on customer experience—up from 36% in 2010—according to Gartner. Download now.

article thumbnail

The 12 Best Chatbot Examples for Businesses

Hootsuite

This makes them ideal for answering FAQs at any time of the day or night. As a result, the company counts 17,000 employees globally, with stores in over 40 countries. And it served to give their audience what they wanted: timely answers to FAQs. They needed to automate FAQs to better serve their audience. Source: Heyday.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Much Content Do You Need? Here’s a Formula

Convince & Convert

The very best way to get started with content marketing and Youtility is to build the ultimate FAQ, using customer questions. How many stages of the awareness, consideration, interest, nurturing, sales funnel/buyers’ journey do you have in your company? The Formula For Content Marketing Success. But which questions, and how many?

FAQ 157
article thumbnail

10 clever ways to improve your Glassdoor presence using Sprout Social

Sprout Social

Glassdoor houses over 70 million reviews and insights on over one million companies, helping people make one of the most important decisions we can make for ourselves: where to work. Regularly monitor Glassdoor company reviews. Reading Glassdoor reviews is mutually beneficial for both job seekers and companies.

Review 97
article thumbnail

39 Instagram story ideas to boost engagement for your brand

Sprout Social

Clothing company Rawson used this format to better understand customer preferences. Chicago brand Lost Girls Vintage created a countdown to promote their holiday dress shop—especially enticing for a company with exclusive, limited vintage stock where you have to shop fast. Share audience FAQs. Promote a discount with stickers.

Instagram 127
article thumbnail

HIPAA and Social Media: 5 Tips to Stay Compliant

Hootsuite

HIPAA stands for the Health Insurance Portability and Accountability Act. Bonus: Get a free, customizable social media policy template to quickly and easily create guidelines for your company and employees. FAQs about HIPAA and social media Is becoming Facebook friends with patients a violation of HIPAA?

article thumbnail

20 Instagram Reel ideas for all types of brands

Sprout Social

Sharing facts about issues your company cares about is an easy, effective way to present your brand values. Here’s how you can create Reels for your B2B company: 11. In the caption copy, Inventables includes two call to action prompts and answers a FAQ. Instagram Reel ideas for healthcare companies.

Types 118