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Social Listening vs. Social Monitoring: How To Use Both in 2024

Hootsuite

If you’ve ever wondered about the difference between social listening vs. social monitoring, we’re here to fill you in. While social listening is more high-level and proactive, social monitoring tends to be more reactive and on a smaller scale. What is social media monitoring?

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How to Use Social Listening to Retain More Customers

Webbiquity SMM

Show your customers that you listen to them and do your best to prioritize their satisfaction. Through social listening. In fact, almost 61% of businesses currently have a social listening system. Social listening, and more broadly online brand monitoring, is essential. Customer-centric strategies.

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7 Ways Social Media Listening Tools Can Improve Your Content Marketing

The Social Media Hat

Dive in to learn how experts use social listening to improve their marketing campaigns. The post 7 Ways Social Media Listening Tools Can Improve Your Content Marketing appeared first on The Social Media Hat.

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How to create better social listening queries

Sprout Social

Contrary to popular belief, you don’t need to be a data analyst to craft social listening queries that drive results. Social listening has always been a powerful tool for brands that know how to wield it effectively. Today, listening tools are more intuitive, making insights more accessible.

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Top social listening platforms for audience intelligence

Audiense

Marketing departments across all industries have caught on to a crucial insight — social media use creates a vast reservoir of vital data on consumer behavior. Last year, the average person spent over 151 minutes on social media daily — your target audience included.

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Hootsuite Announces Acquisition of Social Listening Provider Talkwalker

Social Media Today

Hootsuite will bring advanced social listening tools to its 200k users.

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The State of Social Listening in 2022 – Improving Your Listening Process

Social Media Today

In the last segment of our Social Media Listening survey report, we look at how marketers can improve their monitoring process.

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