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Customer Satisfaction: Social Media Websites Rank Among The Worst

The Realtime Report

How satisfied are consumers with social media sites? Today, the American Customer Satisfaction Index (ACSI) released its yearly E-Business Report, which takes an in-depth look at user satisfaction with social media, as well as portals and search engines, and news and opinion websites. Social Media.

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Pinterest updates terms of service

Sherrilynne Starkie

Red Pinterest logo (Photo credit: Wikipedia). The acceptable use and privacy policies have been re-drafted to make them easier to understand so that they will better reflect Pinterest’s own growth plans. This morning, Pinterest has announced. changes to its terms of service to address many of these concerns.

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Zuck’s facts about Facebook

Sherrilynne Starkie

Photo: Wikipedia. Surprisingly, he openly invites Internet regulation to codify the principles of transparency, choice and control (despite having lobbied against privacy regulations in many jurisdictions). After almost a year of bad press, multiple scandals and falling share prices, it’s well past time for a Facebook ‘Mea Culpa’.

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Facebook Customer Satisfaction Score Hits Record Low

The Realtime Report

But Google+, a newcomer to the survey, tied for the highest score in the Social Media category. This is a record low for the Social Media category, and places Facebook among the five lowest-scoring companies out of the total 230 measured by the ACSI. The average score in the Social Media category was 69, down 1.4%

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Big data: seeing the forest and the trees

Sherrilynne Starkie

Canada (Photo credit: Wikipedia). But there are privacy and data ownership issues.”. Successful social media marketing to moms. Her topic was “Big data as a new information ecosystem.”. English: CBC Radio personality Nora Young at the Northern Voice 2009 conference in Vancouver, B.C., People want to share.

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Top five: social networks are cleaning up their acts

Sherrilynne Starkie

Top five: social networks are cleaning up their acts. In this week's top 5 must-know social media news, we see major social networks rolling out initiatives to protect privacy and increase transparency. Social media platforms are trying to clean up their acts. followers . Follow List. Embed List.

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Social Media Insecurity: What to do When Online Activity Affects.

Techipedia: Tamar Weinberg

My uncle knows a young girl from his community, a recent college graduate, who is looking for a social media job. Social media is about helping one another and building real strong friendships, usually around a certain interest or activity. Understand Your Role I use social media both personally and professionally.