How “MeeMaw” Helped VDOT Northern Virginia Create a Highly-Engaged Social Media Community
Social Media Strategies Summit
JANUARY 25, 2024
One of the biggest challenges for government agencies on social media is humanizing their communications. You want your audience to feel that you’re friendly, approachable, and genuinely care about their needs — not just another faceless public body. As part of our December 2023 Social Media Strategy Summit for Public Agencies & Government, Ellen Kamilakis — Assistant District Administrator for Communications at VDOT Northern Virginia — explained how her agency tackled this problem by creati
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