Sprout Social

FEBRUARY 26, 2024

So this month we scoured the internet looking for brands across industries—from pet products to business software to car insurance—who shine when responding on social. Each of these brands deliver A+ customer care , which translates to increased awareness, brand loyalty, positive sentiment and revenue.

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Report Atlassian Brands Sentiment 62

Keyhole.co

JANUARY 6, 2021

Let’s be honest, if you’re a social media manager, you have a lot on your plate. Your days are likely packed with creating killer content and writing compelling copy, or fielding comments and questions from users. Why social media marketing metrics matter? Content social media marketing metrics.

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Metrics Social Media Marketing Sentiment 131

Sprout Social

JANUARY 19, 2022

Dive deeper below, then download our product launch checklist template to ensure you’re ready to say, “We have lift-off.”. Social listening goes deeper than sifting through your followers’ comments, casting a wider net to capture conversations that exist beyond your channels. Position your product. Set your launch goals.

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Products Social Media FAQ Sentiment 129

Hootsuite

JULY 24, 2023

Robust analytics and reporting features provide insight into your social media performance, audience engagement, reach, and other key metrics. Social listening and monitoring You’re going to want to know what the public sentiment of your brand is. And stay up-to-date on industry news and competitor coverage.

Real Estate 75

Real Estate Social Media Tools HootSuite 75

Hootsuite

MAY 1, 2023

Are you looking to create a more efficient social media workflow? Social media managers have a tough gig, often juggling multiple accounts , managing complex campaigns, and collaborating with stakeholders. Let’s take a look at the top 7 tips to create an effective social media workflow.

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Template Templates Social Media Tips 134

Hootsuite

JULY 20, 2023

Understanding social media metrics from a healthcare perspective is also key to creating an effective social media strategy for your organization. In this post, we’re honored to share everything healthcare providers need to know to do social media analytics right. Your social media analytics will tell you.

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Analytics Social Media HootSuite Metrics 83

Keyhole.co

JANUARY 4, 2023

First up on our list is a social media management tool with robust Facebook competitor analysis features. You can download them in PDF format. Offers sentiment analysis. Luke W, Senior Social Media Manager. Social Status. Cons: Users sometimes face problems while downloading reports.

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Analysis Tools Facebook Sentiment 52

agora pulse

JUNE 5, 2020

If you manage brands on Instagram, it’s essential to monitor engagement metrics. Naturally, as a social media manager, you want to make sure your efforts help meet stakeholders’ social media goals. Social proof. You can use a social media dashboard —an automated process that tends to be much faster.

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Instagram Engagement Hashtag Meme 127

agora pulse

JUNE 13, 2020

On top of that, you can download your full stats to an Excel doc from there you can use Excel powers to sort and filter your stats to identify best-performing tweets and trends that accounted for that success. Related: Twitter 101: What Every Smart Social Media Manager Needs to Know.

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Analytics Tools Twitter Hashtag 204

Hootsuite

MARCH 26, 2020

That’s why we want to break down the benefits of using social media in government—from building awareness to crisis communication. We’ll also look at some of the challenges governments face on social media and offer solutions on how to mitigate risk. Social media can dramatically cut those costs.

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Social Media HootSuite Education Social Media Management 143

Hootsuite

MARCH 31, 2020

An AMA, short for “ask me anything,” is a type of interactive post in which someone answers questions, usually in real time. The AMA concept began on Reddit, but AMAs are now popping up in other social settings, like webinars, Facebook Live, or Instagram Stories. Learn more: 18 Social Media KPIs You Need to Track to Measure Success.

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List Social Media HootSuite URL 145

Hootsuite

MAY 17, 2021

The number of times followers interact with a social post by clicking the Like button within a given social media platform. Remember: comments can have a positive or negative sentiment, so a high number of comments isn’t always a good thing! You can download our template here. Applause rate. Customer testimonials.

Social Media 145

Social Media HootSuite Metrics CPC 145

Sprout Social

JANUARY 19, 2021

Social is the cornerstone of today’s brand-consumer relationship, and it’s often the first place people turn to find information, ask questions and share their thoughts and feedback. You can also analyze sentiment scores and trends to see how your audience feels about your competitors (and relevant topics) compared to your own brand.

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Data Sentiment API Analysis 89

Hootsuite

MARCH 3, 2020

What is social listening. Why social listening matters. How to get set up for social listening. Social listening tips. Social listening tools . Bonus: Download a free guide to discover how to get more sales and conversions with social media monitoring on Hootsuite—no tricks or boring tips.

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Tools Sentiment HootSuite Reddit 145

Sprout Social

JUNE 1, 2021

Your clients rely on you to be the expert, so they might not know what information you need to meet and exceed their social goals. Ask thoughtful questions, provide regular reporting, and don’t expect your clients to understand the nitty-gritty details of your service offerings right off the bat. . Brand sentiment.

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Sentiment Proposal How To Metrics 83

Keyhole.co

JANUARY 5, 2023

The first tool on our list is Keyhole , a social media management platform capable of tracking every move of your rival brands on Instagram and other social media platforms. The platform also offers a sentiment analysis feature, offering you an in-depth analysis of your audience’s social conversation on your brand.

Analysis 52

Analysis Instagram Tools Sentiment 52

Sprout Social

FEBRUARY 5, 2020

But given the volume of conversations on social, it’s important to have the right social listening tools in place so that your entire business can get the insights they need. Social listening isn’t just for marketers and social media managers—it’s a valuable source of business intelligence that your whole organization can leverage.

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Tools Sentiment How To Team 86

Keyhole.co

JULY 20, 2023

Some alternatives, like Keyhole, have the ability to track real-time mentions of your brand and sentiment analysis. While Google Alerts primarily covers news articles online, some of the paid tools can track crisis on social media platforms. Moreover, Keyhole comes with sentiment analysis and competitor monitoring features.

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Industry News Google Brands 52

Keyhole.co

MARCH 24, 2023

In contrast, untagged social mentions are about general opinions, news, or conclusive statements about your brand. Now the important question is it worth responding to every social mention? Track your brand mentions on Keyhole Why are social mentions important? Well, the answer is a big yes. Let’s see why!

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How To Sentiment Reputation Hashtag 52

Hootsuite

FEBRUARY 12, 2020

Bonus: Download a free guide that teaches you how to turn Facebook traffic into sales in four simple steps using Hootsuite. Other times, people are one question away from making a purchase. By using Facebook Messenger to simplify the question-and-answer exchange, your brand can help customers make shopping decisions.

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Facebook HootSuite Badge Survey 145

Hootsuite

JULY 17, 2023

Whether you’re a solo creator, part of a small marketing team, or tackling social at the enterprise level, there are plenty of social media tools out there for you to add to your tech stack. Below, let’s go over what features to look for in a tool and what the top social media tools are.

Social Media 70

Social Media Tools HootSuite Price 70

Mindjumpers

JUNE 19, 2014

This is an all too familiar fear of social media managers who defend increasingly vulnerable brand reputations online. The question then becomes who, when, where and how to intervene when things go south. Similar Posts: ECIS2014 – New Views on Social Networks. 15 Amazing Instagram Facts [infographic].

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Research Data Social CRM Wikipedia 194

Hootsuite

NOVEMBER 28, 2022

Download the full Social Trends report to get an in-depth analysis of the data you need to prioritize and plan your social strategy in 2022. Reddit is a social network with a forum-style discussion structure. Learn more, including other tool recommendations, in our guide to social listening. What is Reddit?

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Reddit Brands Meme Forums 100

Pam Moore

SEPTEMBER 7, 2020

If you answer no to any of these questions, then you need to go back to square one and create a real plan if you ever want to see the light of day for approval and buy-in of your “plan.” ” A social media plan is far more than throwing pretty visuals at Instagram or Facebook. SoundCloud.

eBook 78

eBook Social Media Template Templates 78

Hootsuite

SEPTEMBER 8, 2020

Below are the absolute best ways to manage multiple YouTube channels under one account. Bonus: Download a free guide that reveals the exact steps one creator took to gain more than 23,000,000 views on YouTube with no budget and no expensive gear. Chances are you know the answer to all these questions. And that’s it!

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YouTube Tools Tips How To 143

Keyhole.co

MARCH 11, 2024

Keyhole offers advanced features such as sentiment analysis, hashtag tracking, and competitive benchmarking. Sprout Social Sprout Social is another all-in-one social media management platform that offers robust analytics features for LinkedIn and other top social media performance networks.

Template 52

Template Templates Analytics LinkedIn 52

Hootsuite

JANUARY 20, 2020

It’s packed full of insights and data that can help you get the most from the social network that reaches 1.62 Bonus: Download a free guide that teaches you how to turn Facebook traffic into sales in four simple steps using Hootsuite. Facebook Page Insights can help you answer these important business questions.

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Analytics Facebook HootSuite Overview 145

Sprout Social

MAY 26, 2020

After a merger of the two platforms, however, TikTok suddenly rose in popularity and downloads spiked significantly once stay-at-home orders were issued across the country. Staying on top of media trends this way keeps marketers at the forefront of customer sentiment and interest. What questions are they asking?

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Marketing Class Skills Trends 138

Hootsuite

AUGUST 14, 2023

Prompts can be anything from a question, statement, or other words intended to spark creativity, “thought,” or engagement. Generate three questions you might ask when interviewing me.” Create five questions for an informational interview with a successful entrepreneur to learn more about their journey and tips for success.

Products 92

Products Real Estate Tourism Fashion 92

Hootsuite

MARCH 4, 2020

Fortunately for you, we’ve rounded up some of the latest additions to the platform that can enhance your social strategy. Bonus: Download a free checklist that reveals the exact steps a lifestyle photographer used to grow from 0 to 600,000 followers on Instagram with no budget and no expensive gear. Bring TikTok to Instagram.

Instagram 145

Instagram HootSuite Feed Feedly 145

Hootsuite

JULY 15, 2019

There are apps that can help Facebook page managers do everything from work more efficiently, to create more engaging content and sell more products. Bonus: Download a free guide that teaches you how to turn Facebook traffic into sales in four simple steps using Hootsuite. Pages Manager app. Starter Facebook page apps.

HootSuite 111

HootSuite Facebook Template Templates 111

Razor Social

NOVEMBER 29, 0002

Monitoring your social media analytics can make the difference between the success or failure of your social media presence. In this article, we outline what you need to be monitoring and outline a range of tools for social media analysis and reporting. Download the PDF version for future reference!

Analytics 89

Analytics Social Media How To Analysis 89

Hootsuite

MARCH 30, 2021

So, if you’re building a social media presence for your ecommerce from scratch or looking for ways to refresh your marketing strategy, you’ve found the right place! Bonus: Download a free guide that teaches you how to turn Facebook traffic into sales in four simple steps using Hootsuite.

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Examples Social Media Tips HootSuite 143

agora pulse

OCTOBER 1, 2019

These messages can be humorous, sweet or sentimental. If you aren’t around to answer a question about a free trial, or another about your shipping and return policies, you could very well lose out on a massive sale. Failing to answer customer questions could cost you a major loss in sales.

Social Media 135

Social Media Small Business How To Campaign 135

agora pulse

OCTOBER 1, 2019

These messages can be humorous, sweet or sentimental. If you aren’t around to answer a question about a free trial, or another about your shipping and return policies, you could very well lose out on a massive sale. Failing to answer customer questions could cost you a major loss in sales.

Social Media 135

Social Media Small Business How To Campaign 135

Keyhole.co

MAY 19, 2022

Enter social media reporting. What is the need for social media reporting? Your business’s ability to build followers and convert them into customers requires answering questions backed by data. Let’s say, how would you decide which social media platform deserves more of your time and budget?

Report 59

Report Social Media Tools Price 59

Hootsuite

OCTOBER 1, 2019

Bonus: Download a free checklist that reveals the exact steps a lifestyle photographer used to grow from 0 to 600,000 followers on Instagram with no budget and no expensive gear. But instead of dropping everything to post twice a day, we recommend using a social media management tool that lets you schedule Instagram posts.

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Instagram Geotagging How To Tourism 111