Expert insights. Personalized for you.
A Facebook Page is an excellent venue for community building among brand advocates and customers (or potential customers) seeking more information, discounts, insight or customer assistance. Does your Facebook Page have Rules or is it a free-for-all? MORE
Community management is a new role at many associations, and it’s further complicated by being both a very public-facing job as well as one managing internal processes that often cut across more than one department inside an organization. MORE
Community Management Facebook Guidelines Social Responsibility Tips Dropbox hacking iCloud security Snapchat Warning The hackers are upon us. MORE
Five years ago I wrote a list of social media guidelines for the Enterprise which has been read 100,000+ times. And even today creating social media guidelines for staff are a challenge. I often ask my students to get into teams and come up with some guidelines. MORE
Perhaps you’ve gone through the process of writing up guidelines for social media usage by your (healthcare or other) members. Association Case Studies Open CommunityHow awesome is this! MORE
This is the second in a series of interviews we are conducting with CEO’s and senior executives about their take on the concepts in Open Community. We started our conversation with this one question: How do you think the concepts in Open Community will shape associations in the future? MORE
The heart of digital and social marketing success is community. The true power comes in the form of community. Communities are not just born overnight via a fast “pop-up” Facebook group with an intent to pursuade people to buy from you. MORE
Our ever-growing global network of Local Social Media Managers around the world helps us ensure contextually relevant content through social listening, content production and response management. MORE
Many of the myths surrounding online community development are proliferated by common sense conclusions. Creating an online community has a basis in science—but best practices that seem clear-cut on the surface become much more complicated when you dig deeper. MORE
This post originally appeared on Online Community Results. SocialFish and OCR partner on many online community strategy and implementation projects – contact us if you need help with yours. ————— Are you thinking of hiring a community manager? MORE
The following post is part of the Mindjumpers Network series and written by our Community Manager, Sara Hansson. These local Facebook pages have grown at twice the rate of global communities and register 50% higher engagement. MORE
Well, with over 150,000 communities with more than 10 people, and tens of thousands will thousands of members, Google+ is really happening. Types of G+ Communities There are two types of communities: 1. Private: This content cannot be shared outside of that community and can only be viewed by members. Why Use Google+ Communities? Here is a really big thing: Google indexes the community and its content when ‘public’. MORE
Communities have been around for centuries, however online communities have only been around for a few decades. According to Computerworld the first “online community” came about in 1973 when Talkomatic for the PLATO time-sharing system released a text-based group chat. MORE
Tweet Community Managers are the voice of the brand, but their role varies across companies. There are no set list of rules or guidelines which can a make a successful community, but all successful communities have a common ingredient – a good Community Manager. MORE
Categories: Blog , Facebook , Social Media Marketing Tags: 2013 fall marketing trends , community guidelines , favicon , Social Media Marketing A roundup of this week’s Facebook Posts from Harp Social’s Facebook Page. Blog Facebook Social Media Marketing 2013 fall marketing trends community guidelines favicon MORE
Father’s Day can be a tough one for community managers. Why It Works: Sometimes, the best content is that which comes from the community. The post Father’s Day Content Tips to Inspire Community Managers appeared first on Ignite Social Media - The original social media agency. MORE
But they are bloody good for distribution… This is not to be confused with inappropriate deletions due to community behavioural guidelines e.g. slurs on minority groups – Gay author has Band Fags page removed. Fanpage vs community vs brand vs groups. Community Pages. MORE
Community fundraising goes beyond raising funds for a specific cause. It provides an opportunity to improve an entire community through the efforts of the fundraiser. Here’s one example of an organization that’s clearly been successful through their community fundraising efforts. MORE
TikTok on Wednesday issued new community guidelines explicitly prohibiting “disinformation campaigns" in the wake of rising concern over how social media companies are handling misinformation MORE
The heart of digital and social marketing success is community. The true power comes in the form of community. Communities are not just born overnight via a fast “pop-up” Facebook group with an intent to pursuade people to buy from you. MORE
And as mentioned before always have the playbook within reach to check if you are aligned with the guidelines. We all know that tight deadlines and a busy everyday life at the office can make you compromise or perhaps skip double-checking. MORE
As it happens, lots of organizations publish their social media guidelines online, ready for you to review and use yourself. Social Media Policies and Guidelines. Online Communications Guidelines. Editorial Guidelines. Social Media Guidelines. Social Media Guidelines. Community Guidelines. Guidelines for Student Blogging. Corporate Blogging Policies and Guidelines. Social Computing Guidelines. Social Media Guidelines. MORE
Chamber of Commerce Launches Tool Comparing State-By-State Reopening Guidelines for Employers, Highlights Significant Differences Across States and Industries. The Chamber will update the map as new guidelines become available. MORE
The topic is central to Maddie’s and Lindy’s book, Open Community. Good social media guidelines and training gives your employees and members clear direction on how to embrace social media as a way to achieve your mission. MORE
In October of last year, I launched an online community called Agree, Disagree, or Qualify. Building an online community doesn’t happen overnight. Discussion builds communities. The community builds upon itself by testing claims and commenting on those claims. The more discourse that takes place, the more others engage and the larger the community becomes. Communities co-create their own culture. Photo: Provided by ADQ Community. MORE
This blog post provides you with some quick guidelines on what to remember when having a Facebook page. Almost every modern company in the world has made the big decision; should we be on Facebook or not? Most of them said yes, and some of them without thinking of the consequences. MORE
Whether you are struggling to keep your Facebook group alive or to keep people engaged, managing your Facebook community takes a very particular set of skills. Using hashtags to generate community engagement is nothing new. And that’s what creates a great community. MORE
The platform’s special news feed algorithm enables companies to target a community based on the information people share on their profiles. ?The Instead focusing on creating an ongoing dialogue with the community has repeatedly proven more profitable. ?. When targeting start by dividing your community into groups based on their level of loyalty. Last week Facebook stated that they once again intend to reduce organic reach by making changes to the news feed algorithm. MORE
Tweet Much has been writing over the years about how to manage comments in a blog or online community. And as someone who has a community, I can tell you from personal experience that its deeply troubling to stare down the lowest common denominator. But in my view there are several approaches to community moderation. Pros: The community is completely transparent to one another, with the exception that people will often use pseudonyms on communities like this. MORE
Whether you are struggling to keep your Facebook group alive or to keep people engaged, managing your Facebook community takes a very particular set of skills. Using hashtags to generate community engagement is nothing new. And that’s what creates a great community. MORE
Google’s Updated Quality Guidelines . This past November, Google released their Quality Rater Guidelines so that businesses, marketers, content writers, and SEO experts could get an idea of exactly what the search engine giant was looking for when it came to quality content. MORE
Here’s the best job description we’ve come across so far, courtesy of our friend Ben Martin at Online Community Results. We’re doing lots of cool work with Ben, who’s our go-to for outsourced community management. JOB DESCRIPTION: ONLINE COMMUNITY MANAGER. MORE
In order to generate the new, larger previews Facebook have made some guidelines: The images for desktop should optimally be 1200 x 630px. So far the design of link posts on Facebook has not been very appealing nor visible in the user’s News Feed. MORE
Every business should have social media guidelines. Social media guidelines lay down some rules. Done right, guidelines can empower employees with the information they need to make the right choices on social media—for themselves and the company. Social media guidelines examples. MORE
Community Management Facebook Guidelines Social Responsibility Tips Dropbox hacking how to iCloud security Snapchat Warning The hackers are upon us. MORE
So, if you’re still saying your brand doesn’t need YouTube community building, you might need to rethink. So, with that in mind, I’m going to tell you 13 YouTube community building hacks you never knew about. This is key for YouTube community building. MORE
We sat down with Wes to understand just how Nike approaches customer care on Instagram and how they’re leveraged adding value to help grow a massive online community of athletes, influencers, and everyone in-between. However, the keyword there being guidelines, not rules. MORE
I recently posted my Brief List of 53 Twitter Rules , guidelines for how I choose to use Twitter. Some of these are legislated, and some of them simply come from community values. My rules are based on a combination of factors, like why I am on Twitter, my personal standard of ethics, my perception of community values, and Twitter’s TOS. This is an example of a rule that was based on community values and became a legislated rule. MORE
The OPC = other people's content and other people's community. Communities create markets, but only after you make the first investment in the human beings within. I share 10 golden rules to ensure you achieve the greatest results possible when engaging and participating in communities. MORE
I would argue, and many others have too, that Dale Carnegie’s How to Win Friends and Influence People is a great primer for social communities and, more importantly, for defining your Code of Conduct. Have you developed and adopted a code of conduct statement for your community? MORE
Often in these situations, a community manager will find herself in a fix, unable to answer and respond to all of them. Declare commenting guidelines: As mentioned in our earlier posts too, it is good for a brand to establish certain commenting guidelines for the fans on their page. MORE
People are able to find likeminded people, build communities around specific interests, and find inspiration and support within those communities. Have a Content Team or a Community Manager who is responsible for monitoring and taking part in the conversations concerning your brand. MORE
We sat down with Wes to understand just how Nike approaches customer care on Instagram and how they’re leveraged adding value to help grow a massive online community of athletes, influencers, and everyone in-between. However, the keyword there being guidelines, not rules. MORE
IBM Social Computing Guidelines. In the spring of 2005, IBMers used a wiki to create a set of guidelines for all IBMers who wanted to blog. These guidelines aimed to provide helpful, practical advice—and also to protect both IBM bloggers and IBM itself, as the company sought to embrace the blogosphere. So we turned to IBMers again to re-examine our guidelines and determine what needed to be modified. IBM Social Computing Guidelines: Executive Summary. MORE
Harp Interactive
APRIL 30, 2012
A Facebook Page is an excellent venue for community building among brand advocates and customers (or potential customers) seeking more information, discounts, insight or customer assistance. Does your Facebook Page have Rules or is it a free-for-all?
Forbes Social Media
JANUARY 8, 2020
TikTok on Wednesday issued new community guidelines explicitly prohibiting “disinformation campaigns" in the wake of rising concern over how social media companies are handling misinformation
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Waxing UnLyrical
APRIL 4, 2019
Communities have been around for centuries, however online communities have only been around for a few decades. According to Computerworld the first “online community” came about in 1973 when Talkomatic for the PLATO time-sharing system released a text-based group chat.
SocialFish
FEBRUARY 25, 2011
The topic is central to Maddie’s and Lindy’s book, Open Community. Good social media guidelines and training gives your employees and members clear direction on how to embrace social media as a way to achieve your mission.
Laurel Papworth
APRIL 8, 2014
Five years ago I wrote a list of social media guidelines for the Enterprise which has been read 100,000+ times. And even today creating social media guidelines for staff are a challenge. I often ask my students to get into teams and come up with some guidelines.
Buzz Marketing for Technology
JUNE 27, 2008
IBM Social Computing Guidelines. In the spring of 2005, IBMers used a wiki to create a set of guidelines for all IBMers who wanted to blog. These guidelines aimed to provide helpful, practical advice—and also to protect both IBM bloggers and IBM itself, as the company sought to embrace the blogosphere. So we turned to IBMers again to re-examine our guidelines and determine what needed to be modified. IBM Social Computing Guidelines: Executive Summary.
Hootsuite
FEBRUARY 3, 2020
Every business should have social media guidelines. Social media guidelines lay down some rules. Done right, guidelines can empower employees with the information they need to make the right choices on social media—for themselves and the company. Social media guidelines examples.
Waxing UnLyrical
APRIL 29, 2015
Community fundraising goes beyond raising funds for a specific cause. It provides an opportunity to improve an entire community through the efforts of the fundraiser. Here’s one example of an organization that’s clearly been successful through their community fundraising efforts.
Pam Moore
JUNE 12, 2019
The OPC = other people's content and other people's community. Communities create markets, but only after you make the first investment in the human beings within. I share 10 golden rules to ensure you achieve the greatest results possible when engaging and participating in communities.
SocialFish
APRIL 29, 2015
This post originally appeared on Online Community Results. SocialFish and OCR partner on many online community strategy and implementation projects – contact us if you need help with yours. ————— Are you thinking of hiring a community manager?
Mindjumpers
SEPTEMBER 14, 2012
The following post is part of the Mindjumpers Network series and written by our Community Manager, Sara Hansson. These local Facebook pages have grown at twice the rate of global communities and register 50% higher engagement.
Pam Moore
NOVEMBER 30, 2018
The heart of digital and social marketing success is community. The true power comes in the form of community. Communities are not just born overnight via a fast “pop-up” Facebook group with an intent to pursuade people to buy from you.
Pam Moore
NOVEMBER 30, 2018
The heart of digital and social marketing success is community. The true power comes in the form of community. Communities are not just born overnight via a fast “pop-up” Facebook group with an intent to pursuade people to buy from you.
Waxing UnLyrical
MAY 13, 2015
In October of last year, I launched an online community called Agree, Disagree, or Qualify. Building an online community doesn’t happen overnight. Discussion builds communities. The community builds upon itself by testing claims and commenting on those claims. The more discourse that takes place, the more others engage and the larger the community becomes. Communities co-create their own culture. Photo: Provided by ADQ Community.
Mindjumpers
DECEMBER 28, 2011
Tweet Community Managers are the voice of the brand, but their role varies across companies. There are no set list of rules or guidelines which can a make a successful community, but all successful communities have a common ingredient – a good Community Manager.
SocialFish
MARCH 10, 2011
This is the second in a series of interviews we are conducting with CEO’s and senior executives about their take on the concepts in Open Community. We started our conversation with this one question: How do you think the concepts in Open Community will shape associations in the future?
Mindjumpers
MARCH 25, 2013
This blog post provides you with some quick guidelines on what to remember when having a Facebook page. Almost every modern company in the world has made the big decision; should we be on Facebook or not? Most of them said yes, and some of them without thinking of the consequences.
SocialFish
JUNE 4, 2012
I would argue, and many others have too, that Dale Carnegie’s How to Win Friends and Influence People is a great primer for social communities and, more importantly, for defining your Code of Conduct. Have you developed and adopted a code of conduct statement for your community?
agora pulse
MAY 15, 2018
Whether you are struggling to keep your Facebook group alive or to keep people engaged, managing your Facebook community takes a very particular set of skills. Using hashtags to generate community engagement is nothing new. And that’s what creates a great community.
agora pulse
MAY 15, 2018
Whether you are struggling to keep your Facebook group alive or to keep people engaged, managing your Facebook community takes a very particular set of skills. Using hashtags to generate community engagement is nothing new. And that’s what creates a great community.
Convince & Convert
AUGUST 21, 2012
Many of the myths surrounding online community development are proliferated by common sense conclusions. Creating an online community has a basis in science—but best practices that seem clear-cut on the surface become much more complicated when you dig deeper.
Mindjumpers
FEBRUARY 1, 2012
Often in these situations, a community manager will find herself in a fix, unable to answer and respond to all of them. Declare commenting guidelines: As mentioned in our earlier posts too, it is good for a brand to establish certain commenting guidelines for the fans on their page.
agora pulse
JULY 12, 2018
So, if you’re still saying your brand doesn’t need YouTube community building, you might need to rethink. So, with that in mind, I’m going to tell you 13 YouTube community building hacks you never knew about. This is key for YouTube community building.
Ignite Social Media
JUNE 16, 2016
Father’s Day can be a tough one for community managers. Why It Works: Sometimes, the best content is that which comes from the community. The post Father’s Day Content Tips to Inspire Community Managers appeared first on Ignite Social Media - The original social media agency.
Convince & Convert
MAY 15, 2014
Well, with over 150,000 communities with more than 10 people, and tens of thousands will thousands of members, Google+ is really happening. Types of G+ Communities There are two types of communities: 1. Private: This content cannot be shared outside of that community and can only be viewed by members. Why Use Google+ Communities? Here is a really big thing: Google indexes the community and its content when ‘public’.
Mindjumpers
FEBRUARY 10, 2015
And as mentioned before always have the playbook within reach to check if you are aligned with the guidelines. We all know that tight deadlines and a busy everyday life at the office can make you compromise or perhaps skip double-checking.
ProBlogger
AUGUST 17, 2016
Google’s Updated Quality Guidelines . This past November, Google released their Quality Rater Guidelines so that businesses, marketers, content writers, and SEO experts could get an idea of exactly what the search engine giant was looking for when it came to quality content.
Mindjumpers
SEPTEMBER 19, 2013
In order to generate the new, larger previews Facebook have made some guidelines: The images for desktop should optimally be 1200 x 630px. So far the design of link posts on Facebook has not been very appealing nor visible in the user’s News Feed.
Harp Interactive
SEPTEMBER 6, 2013
Categories: Blog , Facebook , Social Media Marketing Tags: 2013 fall marketing trends , community guidelines , favicon , Social Media Marketing A roundup of this week’s Facebook Posts from Harp Social’s Facebook Page. Blog Facebook Social Media Marketing 2013 fall marketing trends community guidelines favicon
SocialFish
NOVEMBER 2, 2011
Community management is a new role at many associations, and it’s further complicated by being both a very public-facing job as well as one managing internal processes that often cut across more than one department inside an organization.
Mindjumpers
OCTOBER 16, 2014
Community Management Facebook Guidelines Social Responsibility Tips Dropbox hacking how to iCloud security Snapchat Warning The hackers are upon us.
SocialFish
MAY 6, 2011
Perhaps you’ve gone through the process of writing up guidelines for social media usage by your (healthcare or other) members. Association Case Studies Open CommunityHow awesome is this!
Buffer Social
FEBRUARY 5, 2019
We sat down with Wes to understand just how Nike approaches customer care on Instagram and how they’re leveraged adding value to help grow a massive online community of athletes, influencers, and everyone in-between. However, the keyword there being guidelines, not rules.
Mindjumpers
NOVEMBER 17, 2014
The platform’s special news feed algorithm enables companies to target a community based on the information people share on their profiles. ?The Instead focusing on creating an ongoing dialogue with the community has repeatedly proven more profitable. ?. When targeting start by dividing your community into groups based on their level of loyalty. Last week Facebook stated that they once again intend to reduce organic reach by making changes to the news feed algorithm.
Mindjumpers
MAY 3, 2013
People are able to find likeminded people, build communities around specific interests, and find inspiration and support within those communities. Have a Content Team or a Community Manager who is responsible for monitoring and taking part in the conversations concerning your brand.
Laurel Papworth
APRIL 8, 2010
But they are bloody good for distribution… This is not to be confused with inappropriate deletions due to community behavioural guidelines e.g. slurs on minority groups – Gay author has Band Fags page removed. Fanpage vs community vs brand vs groups. Community Pages.
Buffer Social
FEBRUARY 5, 2019
We sat down with Wes to understand just how Nike approaches customer care on Instagram and how they’re leveraged adding value to help grow a massive online community of athletes, influencers, and everyone in-between. However, the keyword there being guidelines, not rules.
Mindjumpers
DECEMBER 9, 2015
Our ever-growing global network of Local Social Media Managers around the world helps us ensure contextually relevant content through social listening, content production and response management.
Socialized
NOVEMBER 7, 2009
I recently posted my Brief List of 53 Twitter Rules , guidelines for how I choose to use Twitter. Some of these are legislated, and some of them simply come from community values. My rules are based on a combination of factors, like why I am on Twitter, my personal standard of ethics, my perception of community values, and Twitter’s TOS. This is an example of a rule that was based on community values and became a legislated rule.
Dave Fleet
JULY 26, 2010
As it happens, lots of organizations publish their social media guidelines online, ready for you to review and use yourself. Social Media Policies and Guidelines. Online Communications Guidelines. Editorial Guidelines. Social Media Guidelines. Social Media Guidelines. Community Guidelines. Guidelines for Student Blogging. Corporate Blogging Policies and Guidelines. Social Computing Guidelines. Social Media Guidelines.
The Realtime Report
MAY 8, 2020
Chamber of Commerce Launches Tool Comparing State-By-State Reopening Guidelines for Employers, Highlights Significant Differences Across States and Industries. The Chamber will update the map as new guidelines become available.
Mindjumpers
OCTOBER 16, 2014
Community Management Facebook Guidelines Social Responsibility Tips Dropbox hacking iCloud security Snapchat Warning The hackers are upon us.
Akamai Marketing
MARCH 19, 2013
Tweet Much has been writing over the years about how to manage comments in a blog or online community. And as someone who has a community, I can tell you from personal experience that its deeply troubling to stare down the lowest common denominator. But in my view there are several approaches to community moderation. Pros: The community is completely transparent to one another, with the exception that people will often use pseudonyms on communities like this.
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