Sprout Social

SEPTEMBER 25, 2023

A well-documented customer service strategy is the connective tissue that unites complex team structures while preventing duplicated efforts. An effective customer service approach builds and protects your brand reputation through the good times and the bad. This level of efficiency has two advantages for your business.

Strategy 108

Strategy How To Team Reputation 108

Myrland Marketing

OCTOBER 6, 2010

5) &# The ave user is connected to over 80 community pages, groups or events [on Facebook].&# 25) “Just documenting sentiment isn’t enough. 28) “Reputation, trust & relationships are earned thru our actions & words.&# .&# 2) &# Twitter is fleeting.” What inspires them?

Facebook 88

Facebook Social Media WordPress Syndication 88

Josh S Peters

OCTOBER 20, 2009

At the end of the day when you write up your reports you need to have solid business metrics to back up your success or document your failures and that doesn’t just mean ROI, because honestly, it’s just one piece of this puzzle. Building your reputation and community while strengthening your brand over time.

ROI 161

ROI Social Media Metrics Loyalty 161

Hootsuite

JULY 17, 2023

Protect your brand’s reputation Online conversations about your brand — both on your pages and off — can directly impact your brand’s reputation. Start your free trial If you’re a social media marketer or community manager, Hootsuite Inbox is a big help. Pricing: Brandwatch offers three pricing plans.

Social Media 72

Social Media Tools HootSuite Price 72

Sprout Social

JANUARY 20, 2021

According to Gartner , providing customers with information specifically designed to help them advance their purchase has the single biggest impact on driving deal quality that the research firm has ever documented. Feedback, opinions, sentiment and other qualitative data signal why and where these conversations are happening.

B2B 107

B2B Research Sentiment Marketing 107

Techipedia: Tamar Weinberg

JANUARY 5, 2010

40 Key Elements to Getting Started in Social Media (Louis Gray): Mike Fruchter writes an awesome blog post on Louis Gray’s blog about how to get involved in social media, from branding to blogging to Twitter to community. This post is really poetry, as are all his other writings and blog posts. It’s definitely a worthwhile read.

Marketing 265

Marketing SEO Journal Engineering 265

Hootsuite

SEPTEMBER 16, 2022

This means you can monitor and protect your brand reputation. It’s a good way to connect with engaged communities where they already talk about your niche. Spot changes in your online reputation quickly, so you can play up successes and respond fast to missteps. How to conduct a social media sentiment analysis.

Social Media 134

Social Media Tools Marketing Analytics 134

Oktopost

JUNE 9, 2020

For them, it’s a way to become thought leaders within their professional communities by sharing insightful and educational content provided by their company. When sales share content on social media, they become more engaged with their professional communities. Brand Sentiment. A better understanding of prospects. Run a Pilot.

B2B 145

B2B Survey ROI Metrics 145

Hootsuite

NOVEMBER 13, 2019

Gen Zers value online communities because they allow people of different economic circumstances to connect and mobilize around causes and interests,” research from McKinsey finds. “66% 66% of surveyed Gen Zers believe that communities are created by causes and interests, not by economic backgrounds or educational levels.”.

Marketing 111

Marketing Survey Mobile Trends 111

Convince & Convert

SEPTEMBER 20, 2010

This is because B2B has a smaller potential customer base, a higher average price point, and a customer decision funnel that is more influenced by word of mouth and reputation. Private brand communities vs. Facebook. In fact, social media can be MORE transformative for a B2B company than a B2C company. Linkedin Groups vs. Twitter.

Social Media 149

Social Media B2B Strategy Consultant 149

Convince & Convert

SEPTEMBER 21, 2010

Done correctly, social media – even a simple reputation monitoring program – is a time intensive proposition that requires daily vigilance. You have to create content, be part of many communities, and proceed incrementally. Social Media is Inexpensive False. Social Media is Fast False. Social media is by definition slow.

Social Media 151

Social Media Strategy Consultant Web 2.0 151

Socialized

SEPTEMBER 19, 2009

In some cases they are afraid of financial and legal risk, and risk to reputation. The second is that companies who understand social media and social networks can tap into an incredible wealth of consumer data and sentiment. If we’re too obsessed with documenting the moment, what we’re currently doing, we aren’t fully experiencing it.

Social Media 223

Social Media Sysomos Privacy Radian6 223

Hootsuite

MARCH 27, 2020

As social media professionals, our job is to help our audiences and communities come through hardship together. So, here’s our guide to social media crisis communication. The role of social media in crisis communications. But in a crisis, bad information doesn’t merely damage reputations, it can be outright dangerous.

Social Media 145

Social Media How To Policies Team 145

Techipedia: Tamar Weinberg

JULY 8, 2008

These scenarios come to fruition in spontaneous communities, on social networks, and other self-service tools – all thanks to the availability of low cost technology and access to the world wide web. You can also not use the tools correctly or not behave appropriately within communities around the tools and market poorly.

Social Media 163

Social Media Marketing Consultant Communities 163

Techipedia: Tamar Weinberg

JULY 29, 2010

Yet the sentiment is true — writing, especially long form, is hard work, and the work doesn’t end when the words are completed. But their approach was to send me 8 documents to review. Reading 8 documents isn’t something that takes 5 minutes. Once you do open a business you have to build a reputation.

Products 267

Products Consultant Price Social Media 267

Keyhole.co

DECEMBER 10, 2020

Essentially, best practice documents create a set of guidelines to ensure your content is always audience appropriate. Firstly, take advantage of sentiment analysis tools. Sentiment analysis tools are powered by machine-learning and language processing. Stay open to comments and feedback from the community.

Social Media 103

Social Media Tips Guidelines Sentiment 103

Convince & Convert

AUGUST 3, 2010

I have actually heard this exact sentiment from several companies and agencies recently, wondering whether they should increase their Facebook efforts because the size of the member community is just so overwhelming. If your community is there, then you should be too, and the question is really rhetorical, isn’t it?

Social Media 167

Social Media Facebook Marketing Consultant 167

Convince & Convert

AUGUST 3, 2010

I have actually heard this exact sentiment from several companies and agencies recently, wondering whether they should increase their Facebook efforts because the size of the member community is just so overwhelming. If your community is there, then you should be too, and the question is really rhetorical, isn’t it?

Facebook 167

Facebook Consultant Social Media Sites 167

Writtent Blog

MARCH 23, 2016

Find a topic and study it thoroughly, using official sources, documents and literature. This idea is fantastic if you feel like getting sentimental or diving into flashbacks of laughter and carelessness. Hosting an online workshop is a great way to attract extra attention to your blog and gain a reputation for sharing useful knowledge.

List 40

List Eventful Questions Industry 40

Techipedia: Tamar Weinberg

JULY 7, 2010

Someone, though, recognized the content and reported it to the original blogger who rallied his audience and successfully had this original blogger amend his document. People are flocking to sites like Twitter and Facebook and other communities because they are online communities where they can learn from and hang out with their peers.

Social Media 251

Social Media Klout Influencer Feed 251

Techipedia: Tamar Weinberg

DECEMBER 15, 2008

Simon Heseltine December 18, 2008 at 11:12 am So since you can enter up to 3 times, here’s entry #2 Still pushing for the Camping package though Paul Teitelman December 18, 2008 at 11:20 am This is a really great idea and an awesome example of how one can leverage a community’s power together for a great cause!

Blogger 103

Blogger Yahoo Buy Twitter 103