Remove Comments Remove Examples Remove Knowledge Base Remove Social Networking
article thumbnail

How to create a complaint management system to protect your brand reputation

Sprout Social

For example, Southwest Airlines’ quick response to a customer complaint about a long bag check line reassured the unhappy client they were committed to serving them as quickly as possible. For example, Zendesk outlines five customer types : angry, impatient, vague, demanding and challenging.

article thumbnail

Improve Organizational Efficiency via Social Media-Part I

Mindjumpers

As mentioned, Hoist is a browser-based working platform build on the idea of social networks. From an organizational perspective, the platform makes it possible to manage diverse flows of information and process and secure these into knowledge, available to all employees at any time.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

New Social Media Network Road Map

Diva Marketing Blog

Recently Jay Baer asked a question on his blog that led to over 100 comments. Based on an interview that Guy Kawasaki conducted with INC Magaine , Jay wanted to know, "Is social media strategy required or redundant?" As I began to join the comment thread, I realized that my response was a "post" and not a "comment."

article thumbnail

Blogging and culture

Buzz Marketing for Technology

Written French, for example, is expected to conform to the rules set out by the Acadamie Francaise. Blogs tend to have a more formal written structure (and those who use it educationally often require a formal tone to the writing) and is much less socially bound (such as a social network like Facebook). Post a Comment.

Web 2.0 100
article thumbnail

Social Media: Making Business Fun Again | Bare Feet Blog

Bare Feet Studios

Along comes social media which is so conversational, creative, interactive, mostly free and bam! Here are a few examples inspiring me today: 1. My example is the USPS.com website, on a Mac. Visit them to learn more here about s ubmitting your example of using word-of-mouth to build your brand – oops!

article thumbnail

Ways of assessing organizational learning

Buzz Marketing for Technology

A comment Ewa left on my blog and my response, has left me wondering how we can assess worker learning over a period of time, both through formal learning and informal learning. The first is an example of how I am learning (a structure of what I think is important) and the second is an example of how I have learned from my work.

Web 2.0 100
article thumbnail

Things to Learn from Hawaii Musicians Using Social Media | Bare.

Bare Feet Studios

Love your fans, respond to their comments, give them stuff! For example, free downloads) Beware of perfectionism – though do put some effort into making your music come from your heart. Ken and Jenn recommended getting a presence on several social networks. Jenn is using YouTube a lot and getting results.