Convince & Convert

AUGUST 10, 2010

Joe Fernandez is CEO of Klout , a provider of influence metrics that is being incorporated into a variety of social media tools (including CoTweet , a client of mine) Jay Baer : What’s changed in the last two years or so with regard to access to influencer information? Knowing whether to respond to or ignore negative comments on a blog?

Social CRM 133

Social CRM Influencer Klout Social Media 133

Sprout Social

MAY 31, 2022

After your image is ready and you’ve selected the account you want to post to, you can schedule your first comment, along with hashtags, and tag up to 20 users. Plus, you can prepopulate the First Comment with relevant hashtags to increase your reach. Social CRM. Post scheduling. Image editing.

Instagram 130

Instagram Social CRM Hashtag Publishing 130

agora pulse

OCTOBER 28, 2020

Customer relationship management (CRM) tool that organizes all comments and messages from a single user in one screen—so you can build on past conversations. You’ll want to know the ROI of your social media marketing efforts. You can have hashtag groups with the right social media management solution.

Social Media Management 105

Social Media Management Tools Social Media Aggregator 105

agora pulse

JUNE 26, 2019

Find out how to build an engaged audience with the help of a social media CRM. As a social media manager , you’re always aiming to publish posts that prompt comments and likes. With Agorapulse’s social CRM , however, finding your top followers couldn’t be easier. Label users and conversations.

Engagement 80

Engagement Social Media Social CRM Social Media Management 80

agora pulse

SEPTEMBER 6, 2019

No matter how many LinkedIn pages you manage , responding to comments, tracking follow-ups, and coordinating with your team can easily become disorganized and time-consuming. So what’s a busy social media manager to do? Want to review and respond to all the comments on your LinkedIn company page in one handy spot?

LinkedIn 116

LinkedIn Engagement Social CRM Review 116

SocMed Sean

DECEMBER 9, 2011

Below is a list of 10 terms that I think social media pros use or focus on that sometimes confuse our clients. Feel free to leave a comment! Help your client understand that their social media efforts can not be measured by a single number or a website. It’s not something you strive for in a social media campaign.

Social Media 255

Social Media Social CRM Creative Commons Sentiment 255

Dave Fleet

JULY 5, 2010

In recent months we’ve seen several interesting moves within the social media monitoring/social CRM space. First reported by the Startup North blog , the news was later confirmed by Sysomos, although their blog comment and tweet have both since been deleted. Acquired by. Jive Software. January 2010. February 2010.

Sysomos 334

Sysomos Alterian Filtrbox Attensity 334

Hootsuite

SEPTEMBER 16, 2022

Social media analytics tools also allow you to track customers and leads from your social content all the way through to a purchase or other conversion. Benefits of social media analytics tools. Set clear performance benchmarks based on a unified view of all your social posts.

Social Media 134

Social Media Tools Marketing Analytics 134

agora pulse

APRIL 7, 2020

In addition to comprehensive publishing, engagement, and reporting features, this tool also has an integrated social customer relationship management (CRM) where you can track conversations with followers and even identify influencers. However, Loomly doesn’t have social listening or hashtag monitoring features.

Social Media Management 208

Social Media Management Social Media Tools Collaboration 208

agora pulse

JUNE 13, 2020

You can also access the full list of your tweets within the specified time frame to identify your best-performing content : Additionally, the “Community management” tab lets you assess your team members’ effectiveness in managing replies and comments on Twitter. If you want to test out Agorapulse, you’re in luck!

Analytics 204

Analytics Tools Twitter Hashtag 204

Hootsuite

JANUARY 24, 2024

These templates help streamline communication and ensure a consistent and efficient approach to addressing inquiries, comments, reviews, and other forms of engagement on social media. Why are social response templates so handy? Enhance efficiency Templates make managing a high volume of customer inquiries and comments easier.

Template 101

Template Templates Social Media HootSuite 101

Pixlee

NOVEMBER 21, 2017

Our clients see lower content costs and higher conversion rates by leveraging the vast amounts of authentic, customer-generated content already being created for their brand. Gain Visibility into Influencer Engagement Rates and Follower Counts using Social CRM. Collect Photos from Facebook Comments.

Social CRM 42

Social CRM UGC Aggregator Influencer 42

agora pulse

JULY 14, 2020

Find and join important conversations. To simplify your engagement strategy , you need a convenient way to handle mentions, replies, comments, and DMs. To streamline your Twitter engagement strategy even more, make sure the social media dashboard you choose allows you to reply as quickly as possible. Schedule tweets in advance.

Tools 97

Tools Twitter Social Media Management Team 97

Sprout Social

AUGUST 3, 2016

Over time an individual can comment on your post, write on your Page, tag your brand in their status update or reach out to your brand on Messenger. Referencing past conversations is a key component to any social customer care strategy. Public comments and replies. Social CRM Tools Offer a Personalized Experience.

Social CRM 40

Social CRM Facebook Avatar Collaboration 40

Mindjumpers

AUGUST 31, 2010

Learn where your customers live on key social networks. Be empowered to go there to start the “conversation&# ; to focus your marketing on what your customers will LOVE to hear, learn, enjoy, and buy. If you have tried Flowtown or know of similar tools, please share it with us all in the comments.

Tools 210

Tools Marketing Nielsen Social CRM 210

Buffer Social

NOVEMBER 14, 2018

” So if you were to share that you love pugs, have four kids, or fundraise for a particular nonprofit, Kimpton will make a note of it ready for your next conversation. “It means we don’t have to start from scratch with every conversation on social. .” “We treasure this information,” Whitney said.

Social Media 111

Social Media Hotels Marketing Social CRM 111

Social Media Network Marketing

OCTOBER 15, 2010

Tying this invaluable data into a CRM solution generates sales leads, ideas for product direction and strengthens a company's image and brand. Opinionated social networking users become a virtual focus group, praising or complaining about a company's offerings, and coming up with suggestions for improvements or new products or brands.

Social Media 101

Social Media Social CRM Repository Wiki 101

agora pulse

OCTOBER 31, 2019

Slack : Why have countless disjointed email threads when you can have ongoing conversations in Slack instead? Assign Social Media Team Roles. Collaborating on social media isn’t easy when everyone assumes someone else will respond to direct messages or help a disgruntled commenter. Follow a Social Media Calendar.

Collaboration 65

Collaboration Social Media How To Energy 65

agora pulse

OCTOBER 31, 2019

Slack : Why have countless disjointed email threads when you can have ongoing conversations in Slack instead? Assign Social Media Team Roles. Collaborating on social media isn’t easy when everyone assumes someone else will respond to direct messages or help a disgruntled commenter. Follow a Social Media Calendar.

Collaboration 65

Collaboration Social Media How To Energy 65

Convince & Convert

SEPTEMBER 14, 2010

The debate on Social CRM (sCRM) could easily become a distraction. As marketers, we need to reach our customers where they are and social media’s potential in that regard is unquestionable. We don’t need sCRM for social media anymore than we needed pCRM for phones, or eCRM for e-mail. and hope for a.02

Social Media 123

Social Media Social CRM Strategy Consultant 123

Twist Image

APRIL 17, 2012

If you ask someone what social media is, they will inevitably say that it's all about the conversation. I'm no longer bullish on this notion of conversation within social media. Once at the retailer's site, 53% purchased the product they learned about through their friend's comment. online conversation.

Wiki 102

Wiki Hotels Social CRM Retail 102

Hootsuite

OCTOBER 19, 2021

The new unified Inbox includes direct messages from Facebook, Instagram and Facebook Messenger, as well as comments from your Facebook Business Page and Instagram Business account, all on one page. You can also assign conversations to another team member for follow-up. Source: Facebook Business Suite. Source: Facebook Blueprint.

Facebook 132

Facebook HootSuite Marketing Comparison 132

Pixlee

JUNE 19, 2017

Some of the preferred metrics to track are: Engagement: Start with a baseline and track the increase in engagement with content related to your brand in the form of comments, likes, clicks, and shares. Visibility: Pay attention to website tracking and use social listening to track organic conversations about your brand.

ROI 40

ROI Influencer How To Marketing 40

Sprout Social

DECEMBER 8, 2016

For consumers, Instagram enables them to tag their location, join a communal conversation through hashtags and visually share their daily activities and interests. A strong Instagram engagement strategy that prioritizes authentic, one-on-one conversations will impact a brand’s bottom line. Click reply on any Instagram comment.

Engagement 40

Engagement Instagram Avatar Social CRM 40

Convince & Convert

SEPTEMBER 22, 2010

link] Create e-newsletters « Social Media for Authors [.] links: Social Media Now More Popular Than Email Your Email Newsletter (Music 3.0) Why Social Supports Email in the Interactive Marketing Hub (Convince and Convert) [.] I have nothing of value to add to this conversation other then reiterating (again?)

Social Media 135

Social Media Strategy Social CRM Consultant 135

Twist Image

MAY 15, 2011

" In 1993 they founded their own consulting company, Peppers & Rogers Group , to help brands understand the ever-changing world of the consumer, the power of data, CRM, the customer revolution and how to make Marketing more effective. Enjoy the conversation. online social network. social crm. social crm.

Social CRM 85

Social CRM Marketing Groups Groups 85

Keyhole.co

JULY 9, 2023

Its monitoring capabilities let you track brand mentions, keywords, and hashtags across various social media platforms. This helps you stay on top of brand conversations, industry trends, and competitor analysis. It offers social media listening, allowing you to monitor and engage with online conversations relevant to your business.

HootSuite 52

HootSuite Social Media Management Social Media Price 52

Convince & Convert

FEBRUARY 15, 2010

Social network connectivity is becoming the post-modern email newsletter. link to post] – Posted using Chat Catcher [link] leifyoungberg (Leif Youngberg) Twitter Comment RT @jaybaer: Social Media & Email…More Alike Than Different? Isn't social media about 2-way communication? Don't be alarmed.

Social Media 114

Social Media Strategy Social CRM Newsletter 114

Convince & Convert

SEPTEMBER 7, 2010

More from Convince and Convert Is Twitter for Business Even Worth the Trouble Why Social CRM Needs to Be Less About the Social and More About the Customers The 3 Amigos: Email, Blogging, Social Sharing Convince and Convert Recommends From Twitter to Blog – #FollowFriday Vol. If he’ll be near you, check it out.

Review 115

Review Social Media Social CRM Consultant 115

Social Media Network Marketing

MAY 31, 2010

Tying this invaluable data into a CRM solution generates sales leads, ideas for product direction and strengthens a company's image and brand. Opinionated social networking users become a virtual focus group, praising or complaining about a company's offerings, and coming up with suggestions for improvements or new products or brands.

Social Media 62

Social Media Social CRM Reputation Widget 62

Convince & Convert

NOVEMBER 15, 2011

Too often, we try to wield these case studies as a crude evidentiary weapon, trying to persuade ourselves or our superiors that our belief system around social media, social business, social CRM and all that jazz is in fact correct. It includes embedded comments (maybe you left one) and a handy thumb up/down function.

Case Study 139

Case Study Study Social Media Repository 139

Convince & Convert

AUGUST 16, 2010

3 must-read articles about social media (plus a bonus from the Convince & Convert vault) Sent twice per week (usually Monday and Friday) Sent at 1pm pacific time 3-2-1: it’s the greatest newsletter in the history of social media newsletters. Im Jay Baer.

Newsletter 114

Newsletter Social Media Alltop Social CRM 114

Convince & Convert

FEBRUARY 11, 2010

Skip to content Skip to navigation Skip to footer Convince and Convert Blog: Social Media Strategy and Social Media Consulting Social Media Strategy Blog Social Media Consulting Blog Social Media Consulting Speaking Newsletter Free Social Media Tools Twitter Interviews About Lijit Search Is It Curtains for the App Store?

Social Media 113

Social Media Strategy Apple iPhone 113

Convince & Convert

FEBRUARY 5, 2010

We’ve added Disqus as the commenting system. Changed the sharing tools to incorporate Sexy Bookmarks plug-in (Michael Stelzner at Social Media Examiner turned me on to it). I’d sure appreciate if you could vote in the poll, and if you have comments about particular elements of the designs, please do sound off.

Disqus 109

Disqus Social CRM Patterns Consultant 109

Convince & Convert

JULY 27, 2010

First of all, tremendous thanks to the incredible team of guest bloggers who did an amazing job keeping the content fresh, and the conversation lively. The comments are yours. Are You Cherishing the Wrong Trophy Convince and Convert Recommends The Growing Elitism of Social Media (Danny Brown) Who Are You? Retweets are up.

Social CRM 117

Social CRM Consultant Blogger MySpace 117

Convince & Convert

JULY 5, 2010

Please thank them for their contributions with your attention, comments, and tweets. fb [link] SEO India Interesting Post blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings. It would mean a lot to me – and to them. Thanks @jaybaer! #fb Im Jay Baer.

Community building 116

Community building Social CRM Consultant Posterous 116

Convince & Convert

JULY 20, 2010

Through their inquiries for, and conversations about content, the public is telling us what they want online in record volume, and nearly in real time. All you need is a keyword research tool and access to about any social media monitoring tool to listen and improve your content creation efforts. Easy – you listen!

Social Media 139

Social Media Strategy Consultant Blogger 139