Hootsuite

JUNE 29, 2023

Before we dive into the nuts and bolts of brand reputation management, we want to apologize. You’re probably going to get a parody version of Joan Jett’s “Bad Reputation” stuck in your head at some point during the reading of this article, and we can’t help but feel it’s our fault. And if you have no reputation?

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Reputation Strategy Brands HootSuite 106

Sprout Social

OCTOBER 19, 2023

As the digital market space rapidly evolves, customers are seeking authenticity and human connection from brands like never before. It’s providing them with critical brand insights from social listening to inspire engaging content, personalize customer care and dig deeper into performance metrics.

Strategy 128

Strategy Sentiment Marketing Analysis 128

Hootsuite

APRIL 6, 2022

They act as a go-between communicating from a brand to a consumer in real time. Chatbots are integrated into a brand’s actual Instagram account—they’re not some weird separate account with 4 followers and 0 photos trying to get you to buy stuff. 2 in 3 people say that Instagram helps them to connect with brands.

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Instagram How To Retail FAQ 90

Hootsuite

MAY 16, 2023

Jeff Bezos is credited with saying “Your brand is what people say about you when you’re not in the room.” And that’s why social media reputation management is so important. Reputation management isn’t about controlling the narrative. And you’ll create an online reputation that endears your company to your customers.

Reputation 108

Reputation Social Media HootSuite Sentiment 108

BeingOptimist

MAY 17, 2023

Targeted marketing increases the visibility, credibility, and quality of leads for a brand. Businesses can increase their brand’s visibility, reputation, and website traffic by actively participating on social media platforms like Facebook, Instagram, Twitter, and LinkedIn. FAQs What is lead capture software?

Strategy 75

Strategy Software Campaign Conversation 75

Convince & Convert

AUGUST 3, 2017

Back in March 2017, Facebook reported 1.94 Yet, too many small businesses do not understand how to utilize the platform properly: In May 2017, a study of over 4,700 US small businesses found that only 24 percent were seeing positive ROI on Facebook. Here are eight steps to walk you through the Facebook page optimization process.

Facebook 60

Facebook Template Templates URL 60

Hootsuite

MARCH 23, 2023

An AI caption writer for Instagram, Facebook, Twitter, and LinkedIn powered by ChatGPT is coming to Hootsuite. AI copywriting tools can save you a lot of time, but letting false information slip by could do irreparable damage to your reputation and credibility. AI copywriting FAQs What is an AI copywriter? Coming soon Big news!

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Tools HootSuite Price Template 135

The Realtime Report

MAY 26, 2017

Here are some of the negative impacts bad customer service can have on your company, and how you can make sure you’re avoiding them: Damaging Your Reputation. The reputation of your brand is priceless, and won’t be something you can afford to let slip. You should also address the negative feedback within your team too.

Price 70

Price Reputation FAQ Team 70

Sprout Social

DECEMBER 5, 2022

Not so long ago, brands and executives were still wondering whether they should be on social media at all. While social media is, without question, necessary for your business, there are pros and cons that brands and social professionals must grapple with. Hundreds of brands created their own feel-good content using the song.

Social Media 140

Social Media Crowdsourcing Privacy Comparison 140

Sprout Social

JUNE 15, 2020

This means that consumers must explicitly agree to a business’ terms (think: an opt-in checkbox) to “hand over” their information for marketing purposes (cookies, use of a Facebook Pixel ). Brands are responsible for giving consumers a sense of confidence. Restrictions on social media ads and remarketing.

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Social Media Privacy Marketing Policies 131

Hootsuite

APRIL 20, 2020

Other platforms start global and offer targeting tools to help brands find their local audience. Gauge their local reputation. Go to Your Reputation in the left-side menu. Copy your link, or click the icons to share it by email, Facebook, or Twitter. And businesses have earned upward of 40 million recommendations.

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How To Metrics Reputation HootSuite 145

Convince & Convert

AUGUST 2, 2010

Now with more than 500 million global members, Facebook is changing the way we interact, communicate, share, and shop. Now with more than 500 million global members, Facebook is changing the way we interact, communicate, share, and shop. Many businesses are past the point of asking the “should we be on Facebook&# question.

Facebook 121

Facebook Social CRM Consultant MySpace 121

Hootsuite

JUNE 27, 2022

That’s a long way behind third-place Instagram (24%) but still beats Twitter (3%) and Facebook (2%). First, they build a community around the brand by making it easier for fans to connect. Source: Discord Server Insights FAQ. Discord has a bit of a reputation for bad user behavior. Source: eMarketer.

Template 98

Template Templates Eventful Hosting 98

Convince & Convert

APRIL 6, 2010

and search for them on Google, Bing, YouTube, Twitter, Facebook, and SocialMention. Your scenario may of course vary, but for illustration purposes let’s assume you have a Twitter account, Facebook fan page, blog, and email newsletter. Take your top keywords (including your company name, product name, etc.)

Brands 143

Brands Content Social Media Consultant 143

Convince & Convert

MARCH 28, 2012

She is also founder and principal of Genuine Media, a marketing agency that helps clients build their individual and brand reputation through social media. Brands could reward customers with coupons, miles or points for their ‘waiting on hold’ time investment. Leveraging the “On Hold” Experience. A gamer can dream!

CSR 127

CSR Airlines Loyalty Hashtag 127

Convince & Convert

MARCH 28, 2012

She is also founder and principal of Genuine Media, a marketing agency that helps clients build their individual and brand reputation through social media. Brands could reward customers with coupons, miles or points for their ‘waiting on hold’ time investment. Leveraging the “On Hold” Experience. A gamer can dream!

CSR 126

CSR Airlines Loyalty Hashtag 126

Kikolani

SEPTEMBER 19, 2012

How about Facebook? A FAQ to reference. Let’s say that you’re not just storing your blog media files, but you’re also storing your planning and branding documents, say with Dropbox. Do they have a good reputation? How do people review and talk about them online, on Twitter, on Facebook and in the news?

Privacy 130

Privacy Exercises Data WordPress 130

Convince & Convert

SEPTEMBER 22, 2010

That depends upon how many other people/brands they are following, and how often they check Twitter. The same dynamic is present on Facebook. What percentage of your status updates are seen by each of your Facebook fans? Social media marketing is all about potential audience. Very, very few.

Social Media 135

Social Media Strategy Social CRM Consultant 135

Writtent Blog

JANUARY 9, 2015

With over 6,000 Tweets published each second, Twitter has a well-earned reputation of being something of a noisy network. Do you us on Facebook? In fact, Tweets that contain the words “Facebook” or “Twitter” have been shown to perform 300% better than their counterparts. Go check out our page!

Examples 40

Examples Tips Statistics Delicious 40

Hootsuite

NOVEMBER 3, 2020

Bonus: Download a free guide that teaches you how to turn Facebook traffic into sales in four simple steps using Hootsuite. Source: Facebook. Currently, social apps that allow for social commerce include Instagram , Facebook , and Pinterest. E-commerce refers to a shopping experience via a website or dedicated branded app.

Brands 145

Brands HootSuite Instagram Price 145

Convince & Convert

AUGUST 16, 2010

Ive worked with more than 700 brands since then, including 25 of the Fortune 1000. Im a tequila-loving, hype-free social media strategy consultant, speaker, and author that works with major corporations and PR firms to harness the awesome power of the social Web. Ive founded 5 companies, and spent 15 years running digital marketing agencies.

Newsletter 114

Newsletter Social Media Alltop Social CRM 114

Hootsuite

MAY 31, 2023

That’s because social media threats don’t just impact your brand’s social accounts. To protect your brand while maintaining your audience’s trust, you need to raise social media security awareness. Creating a fake profile using your brand name or likeness harms your reputation.

Social Media 75

Social Media Policies Guidelines Reputation 75

Hootsuite

JUNE 19, 2023

A bank social media policy is essential for any financial institution to protect against legal and reputational risks. Inappropriate employee, customer, or vendor posts can severely damage a bank’s reputation and result in regulatory fees – as can financial misinformation, poor customer service responses, and violations of customer privacy.

Banking 95

Banking Policies Template Templates 95

Hootsuite

MAY 27, 2020

Take Facebook automation tools and software, for example. Facebook automation software is designed to automatically handle the tedious maintenance of your brand’s Facebook page more efficiently and effectively than even the best social media coordinator could. What is bad Facebook automation? Roller skating.

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Software Tools HootSuite Facebook 145

Hootsuite

JUNE 22, 2023

Brand representation Brand safety is especially important in healthcare, as a misplaced post or poorly handled comment can cause significant reputation damage. It can also create guidelines around personal posts by staff who may be seen as brand ambassadors, even when they aren’t at work. April is #OralHealthMonth.

Policies 93

Policies Template Templates Examples 93

Convince & Convert

FEBRUARY 10, 2010

Both seek to keep your brand top-of-mind with customers and prospects, communicating in a relevant, timely way that ideally is measurable and testable. “Should we be on Twitter, or Facebook, or Linkedin, or YouTube, or some other places?&# Flowtown gives you the answer in seconds. link] JasonPeck Hmm- privacy concerns here.

Social Media 127

Social Media Marketing Social CRM Consultant 127

Hootsuite

SEPTEMBER 16, 2022

The best time to post on Facebook, Instagram, Twitter, and LinkedIn. Rather than focusing on which of your Instagram posts performs best, you can see how your Instagram results stack up against your performance on Facebook or TikTok. Tools to use instead of Facebook Analytics. How to make a social media posting schedule.

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Social Media Tools Marketing Analytics 134

Convince & Convert

MAY 12, 2010

Could I get you to reply to the people who like you and your company on Facebook if we can demonstrate that it strengthens your brand recognition? link] #ConvinceandConvert [link] Face to Facebook RT @jaybaer Would You Try It With a Fox? Ive worked with more than 700 brands since then, including 25 of the Fortune 1000.

Consultant 121

Consultant Social CRM MySpace Social Media 121

Convince & Convert

JULY 5, 2010

Ive worked with more than 700 brands since then, including 25 of the Fortune 1000. I’ll be back in a couple weeks. Im a tequila-loving, hype-free social media strategy consultant, speaker, and author that works with major corporations and PR firms to harness the awesome power of the social Web.

Community building 116

Community building Social CRM Consultant Posterous 116

Convince & Convert

JULY 6, 2010

The taboo of never tooting your own horn with a press release about your good deeds clearly has crumbled in corporate America, and companies today are not only promoting philanthropy through social networks, they’re building unique Facebook pages and Twitter profiles for these important programs.

CSR 137

CSR Social Media Strategy Consultant 137

Convince & Convert

JULY 26, 2010

Meaning, a brand (or person) could benefit by leveraging the crowd. Let’s say you’re a small business owner who wants your brand to appear in Google when someone searches for your product or service in your area. Someone searches for you, they’ll find your Twitter profile or Facebook brand page.

SEO 115

SEO Social Media Consultant Social CRM 115

Convince & Convert

JUNE 17, 2010

Has it given me brand exposure? Has it given me brand exposure? I do wnode about more followers, and do more followers equate to more business opportunities. We have focused on relevant followers, in our industry by and large. Have a learned a ton? Has it led to any deals? Has it made me a local expert in technology?

Twitter 125

Twitter Metrics Social CRM Consultant 125

Convince & Convert

FEBRUARY 5, 2010

Your photo was bigger and I am all for brand equity. Marc Keep your brand (logo) clear of any intrusions like images, color transitions and search boxes. All three could work but you have to eliminate clutter around your C & C brand. Ive worked with more than 700 brands since then, including 25 of the Fortune 1000.

Disqus 109

Disqus Social CRM Patterns Consultant 109

Convince & Convert

SEPTEMBER 7, 2010

There are a few sections devoted to the mechanics of Twitter, Facebook, Linkedin, and other social media operational specifics. Ive worked with more than 700 brands since then, including 25 of the Fortune 1000. Ive founded 5 companies, and spent 15 years running digital marketing agencies.

Review 115

Review Social Media Social CRM Consultant 115

Convince & Convert

FEBRUARY 11, 2010

Let me hear about it: View Comments | Subscribe To This Blog | Sign Up For Our Newsletter Share This Post: Similar Posts That You Might Enjoy: Is Starbucks the Most Dangerous Competitor to Facebook? What I found most interesting is the continued shift in the perception of the Apple brand. Thats convenience!

Social Media 113

Social Media Strategy Apple iPhone 113

Convince & Convert

JUNE 29, 2010

More people sharing the stuff that they make (3 billion photos per month uploaded to Facebook) 3. More people sharing the stuff that they make (3 billion photos per month uploaded to Facebook)&# Jay- How does this play into our supposed need for curation? More people making stuff (100 million bloggers can’t be wrong) 2.

RSS 118

RSS Collaboration Social CRM Consultant 118

Convince & Convert

MAY 27, 2010

The good news is that with the typical exception of Facebook, most of these changes are positive, well-communicated, and understandable. Now, you can track number of “likes&# and daily interactions on your Facebook page, in the same place you can track RSS feeds, Twitter followers, and all the other awesome data points Swix provides.

Consultant 122

Consultant Metrics Social Media Social CRM 122