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How to Make Money as a Freelance Social Media Manager

Hootsuite

Working as a freelance social media manager can provide a lot of freedom. Luckily, social media management can be done from anywhere, as long as you have access to a reliable Wi-Fi connection. Bonus: Customize our free, professionally designed resume templates to land your dream social media job today.

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How Buffer’s Content Team Uses AI

Buffer Social

So even though we use AI in our processes on Buffer’s Content team (there are only three of us, and it helps us work more efficiently), we wanted to clarify exactly how and where we use AI in our work. The size of our team versus our responsibilities often means we must turn down certain projects and opportunities.

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Driving Teams to Exceptional Levels of Performance

Oktopost

His capacity for vision and delivering roadmaps for reaching marketing success was developed during his time as VP of Market Insights and Technology at SunGard, and VP of Global Banking Solutions in the same company, before that. SunGard was acquired by FIS in 2015.

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For financial services brands, social media is a risk mitigation friend—not foe

Sprout Social

It was a scene out of futuristic fiction—a decades-old bank collapsing mere hours after a social media post went viral. In what was supposed to be a non-event, Silicon Valley Bank (SVB) announced they were selling securities to raise capital. And attentively responds to incoming customer queries on social.

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Customer service tiers: What they are and how to create them

Sprout Social

The majority are asking if hours will be adjusted during an upcoming bank holiday. These tiers make it easy to provide all customers with speedy, reliable service regardless of the issue at hand, setting your team up to provide more quality customer service. Document these and share them back with your team.

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Post Performance Report: Brands transforming social customer care

Sprout Social

Here’s our lineup of brands who take customer care on social seriously, and takeaways you can use to elevate your care strategy to new heights. PNC Bank: Finance industry-approved customer care For brands in regulated industries like financial services , social can be a perilous place.

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The ‘Creative Desert’: Brainstorming Social Content Ideas During Slow Days

Social Media Strategies Summit

To help you out when you’re lost in the creative desert, we gathered a panel of social media experts to discuss how to run effective brainstorming sessions for social media campaigns, create the mental space to induce creative thinking, and use KPIs and goals as a guide for what you want to achieve with your posts.

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