Sprout Social

MAY 15, 2024

Social media managers brainstormed those ideas, wrote captions, designed visuals, researched hashtags and scheduled posts for the best engagement. Focus on these top-down initiatives: Craft a compelling business case that showcases the potential impact of social media on key metrics like brand awareness, lead generation and customer loyalty.

Social Media 97

Social Media Social Media Management Sentiment Collaboration 97

Keyhole.co

FEBRUARY 20, 2024

Imagine gaining deep insights into your audience’s desires, tracking sentiments towards your brand, and outshining your competitors in the aesthetic world of Instagram. By analyzing conversations, comments, and hashtags, brands gain valuable insights into customer preferences, feedback, and the competitive landscape.

Instagram 52

Instagram Sentiment Reputation Hashtag 52

Sprout Social

JANUARY 10, 2024

Turning a negative situation into a positive outcome will help win their loyalty and maybe even earn your brand public praise on social media. Brand loyalty A negative experience with your brand may deter some customers for good. Ask probing follow-up questions for vague customers to get the necessary information.

Reputation 101

Reputation System Brands Knowledge Base 101

Sprout Social

JUNE 7, 2023

In this guide, you’ll learn how to build an exceptional brand experience with a step-by-step brand strategy framework that adapts to your customers’ needs, plus social listening examples that show how sentiment mining drives ongoing customer growth and retention. What is brand experience? Why does brand experience matter?

Brands 109

Brands Sentiment How To Analysis 109

Sprout Social

AUGUST 15, 2023

Fortunately, AI marketing techniques like sentiment analysis and machine learning (ML) enable marketers to overcome shrinking bandwidths and harness social listening for business intelligence. For example, Sprout’s Suggested Replies helps support teams respond faster to commonly asked questions on Twitter.

Brands 84

Brands Sentiment Analysis Marketing 84

Keyhole.co

FEBRUARY 8, 2024

Social listening and hashtags tracking tools can help you monitor these metrics effectively. This shift underlines the importance of commitment: whether an influencer’s audience actively interacts, asks questions, and shares their content, demonstrating true engagement with the message.

Metrics 52

Metrics Influencer Sentiment ROI 52

Keyhole.co

JUNE 19, 2023

If you want to harness the power of social media content for customer success to enhance loyalty, leading to a rise in customer success rates, read on. GoPro The camera company GoPro actively encourages users to share videos taken with their products on social media using specific hashtags. Monitor your branded hashtags on Keyhole 4.

Social Media 52

Social Media UGC Content Loyalty 52

Keyhole.co

FEBRUARY 16, 2024

Let’s say you want to analyze your competitor’s brand sentiment on YouTube. YouTube video analytics Define the video content type they share and answer the questions like these: How long are their videos on average? Spy on hashtags Like keywords, hashtags also play a critical role in YouTube video optimization.

Analysis 52

Analysis YouTube Tools Strategy 52

Hootsuite

MAY 6, 2024

This can include direct messages , public comments, comments on social ads, questions, @mentions, hashtags, and social customer service requests. Based on indications from filtering and machine learning, this social inbox tool indicates whether those comments include details like questions or negative sentiment.

Tools 79

Tools HootSuite Team Social Media 79

agora pulse

NOVEMBER 10, 2020

Monitor the number of questions or comments you receive, your team’s overall response time, and individual team members’ contributions. With Agorapulse analytics, you can gauge performance by profile, post, or hashtag and use audience and scheduling data to improve your social media strategy. Improve customer service. Increase revenue.

Analytics 179

Analytics Social Media Tools Price 179

Keyhole.co

MARCH 30, 2023

So the bigger question is how to dig those out quickly and improve your online reputation at stake. This helps to improve customer satisfaction and loyalty. Monitor your brand mentions on Keyhole You can also discover sentiments by tracking your brand names, hashtags , keywords, etc., What is brand monitoring?

Brand Monitoring 52

Brand Monitoring Reputation Brands Sentiment 52

Keyhole.co

JANUARY 20, 2024

Many of us crave community, and fostering community is a great way to drive brand engagement and create customer loyalty. A busy Facebook group page not only fosters customer loyalty, it also shows customers who are on the fence that your brand is worth engaging with. Frequently Asked Questions 1. Their Facebook group has 3.2

Small Business 100

Small Business Engagement Strategy Facebook 100

Keyhole.co

MARCH 2, 2023

Keyhole is world’s the top company for hashtag research. Users can reference live analytics reports on the success, engagement, and reach of the hashtags your business uses to generate buzz and build brand recall. It makes sense: whichever brand wins the most loyalty and makes the biggest splash wins the largest share of the market.

Social Media 52

Social Media Tools HootSuite Marketing 52

Keyhole.co

APRIL 18, 2023

This can help brands create more relevant and engaging content in the future, leading to increased brand awareness, loyalty, and potential conversions. Hashtag performance Hashtag performance on Instagram refers to how well the hashtags you use in your posts reach and engage your target audience.

Metrics 52

Metrics Instagram Hashtag Sentiment 52

Sprout Social

OCTOBER 25, 2022

Combine positive brand sentiment with high brand recognition and you get fans. Sentiment summary measures how people are feeling about your brand and whether or not it’s trending positively. There’s no one correct answer to that question. Harness the power of hashtags. Do hashtags work anymore? — e.l.f.

Strategy 127

Strategy Brands Hubspot Survey 127

Oktopost

AUGUST 10, 2023

Jump to Section Get to Know Your Audience Social Listening Sentiment Analysis Community Management Social Analytics Proven Strategies. In essence, social listening is all about extracting answers to key questions about your industry and using this to define how you will create content for lead generation.

Social Media 62

Social Media B2B Sentiment How To 62

Pixlee

SEPTEMBER 22, 2021

With these tools, you can gather social media data that gives you analysis into questions like these: What happened? Answers to these questions give you insight into your social media performance and where to bolster your strategy. . Use social sentiment data to determine potential holes in your customer service strategy.

Data 52

Data Social Media UGC Sentiment 52

Pixlee

SEPTEMBER 22, 2021

With these tools, you can gather social media data that gives you analysis into questions like these: What happened? Answers to these questions give you insight into your social media performance and where to bolster your strategy. . Use social sentiment data to determine potential holes in your customer service strategy.

Data 52

Data Social Media UGC Sentiment 52

Sprout Social

FEBRUARY 18, 2020

Responding to customers has been shown to lead to stronger brand loyalty among customers. It’s an immediately reactive strategy and pertains to all kinds of talk about your brand: reviews, product questions and even service repair complaints. Monitoring helps you with your brand perception and sentiment. Brand hashtags.

Social Media 133

Social Media Strategy Brands Airlines 133

Hootsuite

JULY 6, 2022

And to crowdsource sentiment on your brand. It also shows that there’s a place they can connect with you over any potential issues or questions. Article, for example, uses their Instagram bio to ask folks to use their branded hashtag to post their UGC. Catering to a niche audience inspires loyalty.

Instagram 118

Instagram HootSuite UGC Influencer 118

Pixlee

JULY 14, 2021

NPS gives you a bird’s eye view of your brand’s performance that sees beyond sales volume by focusing on loyalty and willingness of customers to recommend your product or service. You may use social listening tools to find your mentions and gauge the overall sentiment about your brand. . Here’s how: NPS & UGC: How They Relate.

UGC 52

UGC Apparel Content Hashtag 52

Keyhole.co

NOVEMBER 17, 2023

SoFi- Turning negative sentiment into positive advocacy SoFi is a fintech company that provides a range of personal finance services including student loan refinancing. Even though this sentiment wasn’t targeted at the company directly, SoFi saw the chance to create a new narrative and demystify these seemingly complex topics.

Examples 59

Examples Brands Sentiment Reputation 59

Sprout Social

APRIL 4, 2023

Brand advocacy is when individuals who love your brand share their positive sentiment about your product or service to their followers and audience. They act as your customer service representatives by answering questions for other customers. One way is through brand advocacy. These are loyal brand followers who can sing your praises.

Brands 125

Brands ROI UGC Authentication 125

Keyhole.co

JANUARY 24, 2024

Wendy’s marketing strategy has always adapted to current happenings and public sentiment, going all out in everything it does. Market research can help you use trends and hashtags effectively to create funny but non-offensive content. What techniques does Wendy's employ to build brand loyalty through social media?

Engagement 52

Engagement Social Media Strategy Meme 52

Keyhole.co

DECEMBER 22, 2022

By engaging with its audience, Nike fosters a deeper connection and builds loyalty. The brand often encourages its followers to share their own stories and experiences, using hashtags (such as #nikefc, #nikewomen, and #justdoit) and other tactics to spark conversations and create a sense of community. Frequently Asked Questions.

Social Media 59

Social Media Strategy Collaboration Analysis 59

Sprout Social

JANUARY 26, 2021

If you’re promoting an event, create an event hashtag you can monitor with social listening tools and share back metrics like potential impressions and engagement. Build brand loyalty and strengthen your customer relationships by investing in your social customer care strategy. Don’t forget to prioritize social customer service.

Social Media 143

Social Media Metrics Data Team 143

Sprout Social

DECEMBER 5, 2022

While social media is, without question, necessary for your business, there are pros and cons that brands and social professionals must grapple with. Book lovers go to this hashtag to find new book recommendations, relatable content for bookworms and connect with other readers. Ability to crowdsource.

Social Media 140

Social Media Crowdsourcing Privacy Comparison 140

Sprout Social

MAY 4, 2021

Sellers communicate with customers within Messenger to ask questions, offer support and more. If you’re working with a larger inventory, you can use Sprout’s Instagram Performance Reports to make smarter listing choices based on content engagement and hashtags consumers associate most with your brand. Among three-quarters of U.S.

Retail 136

Retail Instagram Buy Social Media 136

Oktopost

MARCH 16, 2022

Here’s when social media sentiment analysis comes into play. In this piece, we’ll cover what a sentiment analysis is, how to track it, and what the benefits are for B2B brands. Jump to a section: What is a Social Media Sentiment Analysis? How Does a Sentiment Analysis Work? Why is a Sentiment Analysis important?

Sentiment 109

Sentiment Analysis Social Media How To 109

Keyhole.co

NOVEMBER 9, 2023

The value of influence marketing is in the high involvement of the audience in contact with advertising content due to loyalty to a particular blogger. You can search for specific influencers or hashtags relevant to your brand or target audience. This determines the expectation of high conversion to a targeted action of the audience.

Metrics 52

Metrics Influencer Campaign CPA 52

Sprout Social

AUGUST 22, 2018

Nobody has time to sit on hold for an hour or spend days stuck in an endless email chain to get their questions answered anymore. According to Sprout’s 2018 Social Index , nearly half of all consumers have taken to social media to raise questions and concerns to brands. Fast forward to present day where time is of the essence.

Twitter 97

Twitter Tips Notification Sentiment 97

Sprout Social

DECEMBER 16, 2019

Great questions! With their branded hashtag (#AmplifyYourStyle), that’s exactly what they do. For example, factors such as timing, post format, hashtags and captions all impact the engagement rate of any given post. Emotions can be difficult to quantify, and yet they’re major indicators of brand health and loyalty.

Social Media 98

Social Media How To Metrics Analytics 98

agora pulse

SEPTEMBER 21, 2019

A quick poll or quiz with strategic questions relating to your campaigns can reveal why your audience is suddenly uninterested. Successful marketing hinges on building trust and brand loyalty, and that is achieved by giving people what they need without them asking. Your audience is shifting away from certain influencers.

Influencer 116

Influencer Social Media ROI Social Media Management 116

agora pulse

SEPTEMBER 21, 2019

A quick poll or quiz with strategic questions relating to your campaigns can reveal why your audience is suddenly uninterested. Successful marketing hinges on building trust and brand loyalty, and that is achieved by giving people what they need without them asking. Your audience is shifting away from certain influencers.

Influencer 116

Influencer Social Media ROI Social Media Management 116

Sprout Social

MARCH 8, 2019

Through social listening, you can answer these questions and so much more in an instant. On the flip side, failing to respond to questions or even positive feedback from customers would mean a missed opportunity for another sale. Good question! What products are people digging? What’s got your industry buzzing? Not a good look.

Reddit 98

Reddit Tumblr YouTube Review 98

Devumi

JULY 11, 2014

Many of these relationships will wind up being lifelong, such as my well known brand loyalty to Chevrolet, but with a much more personal touch than ever before. Supporting your customers in today’s online context goes beyond answering questions, it’s about know what they want before they want it. Kai Thrun (@KaiThrun) April 2, 2014.

Research 60

Research Twitter Small Business Sentiment 60

Keyhole.co

MAY 2, 2024

SpotifyCares also offers tips and updates to its followers, building loyalty and improving what it offers at the same time. To track these, you need to identify the right keywords and hashtags that customers use. Tailoring your responses shows how well you listen, understand and appreciate the sentiment behind each mention.

LinkedIn 52

LinkedIn Tools Sentiment Analysis 52