Convince & Convert

AUGUST 26, 2010

Conversation Driver Analysis – Examination of words, phrases, themes Location Analysis – Where conversations about you are occurring in the “real&# world People Analysis – Who’s talking about you? or engaged in brand reputation management, often on a weekly basis.

Social Media 118

Social Media Strategy Analysis Reputation 118

Convince & Convert

SEPTEMBER 14, 2010

The debate on Social CRM (sCRM) could easily become a distraction. As marketers, we need to reach our customers where they are and social media’s potential in that regard is unquestionable. We don’t need sCRM for social media anymore than we needed pCRM for phones, or eCRM for e-mail. and hope for a.02

Social Media 121

Social Media Social CRM Strategy Consultant 121

Webbiquity SMM

AUGUST 16, 2010

Matt Silverman steps through the process of creating cool custom backgrounds for popular social media sites, with easy-to-follow instructions and rich example illustrations. What is Social Media Optimization and Why Should I Care? 6 tips for connecting with social media content by iMedia Connection.

Social Media 204

Social Media Tools Strategy Tips 204

agora pulse

APRIL 7, 2020

In addition to comprehensive publishing, engagement, and reporting features, this tool also has an integrated social customer relationship management (CRM) where you can track conversations with followers and even identify influencers. Publishing: With Sprout Social, you can queue posts to simplify your scheduling process.

Social Media Management 208

Social Media Management Social Media Tools Collaboration 208

Convince & Convert

SEPTEMBER 22, 2010

link] Create e-newsletters « Social Media for Authors [.] links: Social Media Now More Popular Than Email Your Email Newsletter (Music 3.0) Why Social Supports Email in the Interactive Marketing Hub (Convince and Convert) [.] I have nothing of value to add to this conversation other then reiterating (again?)

Social Media 133

Social Media Strategy Social CRM Consultant 133

Convince & Convert

SEPTEMBER 21, 2010

I go through this process for my blog on a regular basis (number junkie that I am). What content lessons do you take away from these results? I’m sure there’s patterns I’ve missed. link] jaybaer Thanks Jeremy. I appreciate it. 21 is my high water mark. Trying to crack that top 20 is TOUGH. In others, they are very different.

Social Media 138

Social Media Strategy Social CRM Consultant 138

Convince & Convert

FEBRUARY 11, 2010

After two-and-a-half years, iPhone app developers are getting fed up with Apple’s lengthy and often inconsistent approval process. The approval process for apps is a black hole,” says Tom Conlon of Popular Science. The app store approval process complaints are greatly exaggerated. Also, $0.30

Social Media 114

Social Media Strategy Apple iPhone 114

Hootsuite

SEPTEMBER 16, 2022

That built-in collaborative process also allows for content to go through a predetermined series of approvals. With some tools, everyone can work on social posts, but only senior team members can approve them to go live. Benefits of social media analytics tools. This means you can monitor and protect your brand reputation.

Social Media 142

Social Media Tools Marketing Analytics 142

Techipedia: Tamar Weinberg

JUNE 23, 2010

That’s what Social CRM systems are trying to solve. There should be a more automatic process that converts these friends to fans. People simply *won’t* do it because they do not want to lose their friends in the conversion process when their friends elect not to Like the entity in two places (or at all anymore!)

Facebook 268

Facebook SEO Policies Groups 268

Convince & Convert

SEPTEMBER 7, 2010

More from Convince and Convert Is Twitter for Business Even Worth the Trouble Why Social CRM Needs to Be Less About the Social and More About the Customers The 3 Amigos: Email, Blogging, Social Sharing Convince and Convert Recommends From Twitter to Blog – #FollowFriday Vol. If he’ll be near you, check it out.

Review 115

Review Social Media Social CRM Consultant 115

Convince & Convert

FEBRUARY 15, 2010

Sure, social media is rooted in conversations, and listening to your customers and then responding on the social Web is a pillar of social media. But, it's not all conversational. That's what I mean when I say uni-directional social media. link] Samuel Fagan Great post.

Social Media 114

Social Media Strategy Social CRM Newsletter 114

Convince & Convert

AUGUST 24, 2010

It’s one of the reasons I don’t like the whole voting process of SxSW. I hate the voting process. We just felt like adding a charitable element to the SXSW voting process made the whole thing a little bit less desperate and cheesy. And I would very much like SXSW to change this process. link] jaybaer I agree.

Social CRM 112

Social CRM Consultant Social Media MySpace 112

Convince & Convert

MARCH 22, 2010

(if you can’t make any of the Webinar dates/times, you get access to the recordings for a year) In addition to yours truly (I’ll be presenting on my popular social media strategy process, updated considerably for 2010), presenters include: Guy Kawasaki Chris Brogan Darren Rowse of Problogger Brian Clark of Copyblogger Ann Handley of MarketingProfs (..)

Price 110

Price Social CRM Social Media Consultant 110

Convince & Convert

MAY 13, 2010

August 12, 2010 (766) Why Social Supports Email in the Interactive Marketing Hub September 22nd, 2010 Content Lessons Learned From 25 Popular Blog Posts September 21st, 2010 Why Are Companies Not Valuing Judgment As A Critical Element September 20th, 2010 5 Step Process for Social Media Success September 15th, 2010 Why Social CRM Needs to Be Less About (..)

Social Media 149

Social Media Strategy Social CRM Consultant 149

Convince & Convert

JULY 20, 2010

Through their inquiries for, and conversations about content, the public is telling us what they want online in record volume, and nearly in real time. All you need is a keyword research tool and access to about any social media monitoring tool to listen and improve your content creation efforts. Easy – you listen!

Social Media 137

Social Media Strategy Consultant Blogger 137

Convince & Convert

FEBRUARY 24, 2010

Southwest is widely applauded for their use of social media, yet it only took one employee to kick off the wrong portly film director for it to blow up in their face. It only took Domino’s two employees to put some cheese in their nose , and global reputation suffered.

Compete 115

Compete Conference Organization Social CRM 115

Convince & Convert

JUNE 17, 2010

August 12, 2010 (766) Why Social Supports Email in the Interactive Marketing Hub September 22nd, 2010 Content Lessons Learned From 25 Popular Blog Posts September 21st, 2010 Why Are Companies Not Valuing Judgment As A Critical Element September 20th, 2010 5 Step Process for Social Media Success September 15th, 2010 Why Social CRM Needs to Be Less About (..)

Twitter 124

Twitter Metrics Social CRM Consultant 124

Convince & Convert

MARCH 16, 2010

Twitter’s role as a conduit for the Zeitgeist is unrivaled, and it has almost single-handedly ushered in the era of real-time search, and social CRM. The only people who seem to take up the feed now are those tweeps making conversations– almost like a Twitter party without branding it as such. I love Twitter.

Social Media 123

Social Media Strategy Foursquare Social CRM 123

Convince & Convert

FEBRUARY 10, 2010

August 12, 2010 (766) Why Social Supports Email in the Interactive Marketing Hub September 22nd, 2010 Content Lessons Learned From 25 Popular Blog Posts September 21st, 2010 Why Are Companies Not Valuing Judgment As A Critical Element September 20th, 2010 5 Step Process for Social Media Success September 15th, 2010 Why Social CRM Needs to Be Less About (..)

Social Media 126

Social Media Marketing Social CRM Consultant 126

Convince & Convert

MARCH 10, 2010

The Best of Twitter 20 From the forward: I’m sitting in a ballroom in Indianapolis in September, 2008 watching Joseph Jaffe give a masterful presentation on social media transforming corporations, when I come upon the idea to interview him on Twitter.

Social Media 116

Social Media eBook Strategy Consultant 116

Convince & Convert

SEPTEMBER 1, 2010

Why You’re the Key to Social Media Success 5 Step Process for Social Media Success [link] Brian Hamlett Very nice Jay and definitely true. I’d love to see an ebook on “social media conversations and realities&#. Any thoughts? link] jaybaer Really good idea Brian.

Social Media 119

Social Media Consultant Social CRM eBook 119

Sprout Social

DECEMBER 20, 2022

If you feel like posting, replying to followers and manually generating reports on every social media account you own is too much, we agree. The good news is that with social media automation tools, repetitive or manual tasks that took you hours are now done within a few minutes. Who is this for?

Social Media 114

Social Media Tools Sentiment Small Business 114

Convince & Convert

FEBRUARY 5, 2010

thanks, Kathy [link] jaybaer Although it's my usual practice, I'm not going to reply to each comment, since this isn't a very conversational blog post. I am new at blogging, but tend to notice that I get many more comments when I include an engaging headline that gets people interested in the topic. But seriously, THANK YOU.

Disqus 110

Disqus Social CRM Patterns Consultant 110

Convince & Convert

FEBRUARY 9, 2010

Some companies (such as Domino's which I also wrote about here: [link] ) have gotten better at acting like they are all of those buzz words like transparent, human, conversational, engaging, etc. You know, kind of like “We are really not a transparent company, but we play one on YouTube.&#

Social Media 118

Social Media Strategy Survey Social CRM 118

Convince & Convert

FEBRUARY 23, 2010

Conversely, many blogs are too community-oriented, taking an overly insider approach, given that new research from my friends and clients Compendium Blogware shows that search drives 60%+ of total traffic on 80%+ of corporate blogs. Technology should only be determined at the last stage of the planning process.

Social Media 117

Social Media Strategy Social CRM Company 117

Convince & Convert

FEBRUARY 25, 2010

Our social media activities live in our customer retention sphere, not customer acquisition – because the minute it’s in customer acquisition, it changes the nature of the conversation.” Within moments of my customer support conversation, the ThinkGeek Twitter feed was connected to my conversation with William.

Social Media 117

Social Media Case Study Strategy Study 117

Convince & Convert

APRIL 6, 2010

Merrill Build Your Brand a Social Content Ladder in 5 Steps [link] Anonymous I’m always looking for more great strategies to share wtih both my members at MyTwitterToolbox.com along with the attendees for my Niche Affiliate Marketing System. GREAT INFO!

Brands 141

Brands Content Social Media Consultant 141

Convince & Convert

SEPTEMBER 20, 2010

In fact, social media can be MORE transformative for a B2B company than a B2C company. This is because B2B has a smaller potential customer base, a higher average price point, and a customer decision funnel that is more influenced by word of mouth and reputation. Are there differences between B2B and B2C in social media?

Social Media 144

Social Media B2B Strategy Consultant 144

Convince & Convert

MARCH 2, 2010

Companies that want to engage in social media need to integrate those efforts into their marketing strategy as part of the marketing mix and be able to measure the effectiveness of each of their channels and messages. It's essential that ROI is an integral part of that process.

CoTweet 116

CoTweet CoTweet Analysis Social Media 116

Convince & Convert

MARCH 3, 2010

The great promise of online is that for the first time here is an opportunity to take your message to prospects, engage them, lead them on a journey though to first sale, up sales, cross sales, regular sales, retention and finally as a source of referral to repeat the process and grow market share. As Jay Baer recently [.] Im Jay Baer.

Social Media 120

Social Media Strategy CoTweet CoTweet 120

Convince & Convert

APRIL 8, 2010

the iPad is just more pleasant, even if the ability to sort emails to batch process seems to have eluded me so far. Making wifi available on the NYC commuter bus gives me the option of laptop (convertible Fujitsu tablet) or iPad; iPad gets the nod when I'm not trying to do heavy lifting of spreadsheets, word docs, etc.

iPad 133

iPad Content iPhone Wireless 133

Convince & Convert

AUGUST 4, 2010

In my world, marketing and customer service go hand in hand – the moving industry gets a pretty bad rap, so a lot of my social media outreach is directed around advice and customer service issues. Your post definitely made me think and this is a passion point for me, so thanks for that.

Social Media 128

Social Media Strategy Comments Course 128

Keyhole.co

OCTOBER 19, 2022

In this guide, we will delve into some of the best competitor analytics tools for social media. #1. Keyhole is a social media management tool that automates the social media report creation process, thereby saving you hours of manual work. Custom pricing. #4. Key features. When to use the tool. Sociality.io.

Analytics 52

Analytics Social Media Tools Price 52

Convince & Convert

APRIL 1, 2010

Not only chock full o' value, but an imaginative process to ultimately retain the TWolves as a client. Congratulations, and I'm sure this will lead to more… [link] Matt Martin Nice post from @jaybaer on getting your social media story straight. Telling the right story is a strategy, not a tactic. Thanks for the read.

Social Media 119

Social Media Content Analysis Sports 119

Convince & Convert

MARCH 18, 2010

Contributors include: David Baker from Razorfish (brilliant email and CRM guy) Olivier Blanchard from Red Chair (the social media ROI guy) Jason Falls from Social Media Explorer (expert on social media integration) Sergio Balegno from MarketingSherpa (social media data genius) Ann Handley from MarketingProfs (disclosure: client & goddess of marketing (..)

Social Media 118

Social Media Strategy Consultant Publishing 118

Keyhole.co

NOVEMBER 30, 2022

In this guide, we will delve into some of the best competitor analytics tools for social media. 7 Best Social Media Competitor Tools. Keyhole is a social media management tool that automates the social media report creation process, thereby saving you hours of manual work. Pricing: Custom. Key features.

Analytics 52

Analytics Social Media Tools Price 52

Convince & Convert

APRIL 7, 2010

Let me hear about it: View Comments | Subscribe To This Blog | Sign Up For Our Newsletter Share This Post: Similar Posts That You Might Enjoy: 14 Things I Think I Think About Social Media Is Starbucks the Most Dangerous Competitor to Facebook? link] Michael Barber A relevant article by @jaybaer for all attendees of Thursday's #smcphx.

Foursquare 147

Foursquare Analysis Consultant Mobile 147