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‘Tis the Season to Double Down on Social Customer Care (and Protect Your Community Managers)

Convince & Convert

Just when we thought we, as social media strategists and community managers, could rest up from the twists and turns of the last 18 months, the holiday season is upon us. . NOTE: that did not say SOLVING a customer’s issue. Ensure Your Community Management Team Has The Right Software. It feels like it could be a doozy. .

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10 Social Media Customer Service Templates for 2024

Hootsuite

Track CSAT metrics across all communication channels. Try Hootsuite Inbox for free Training Train your social media community management team on when and how to use templates effectively. We take your feedback seriously and are working to address this issue. Thanks for being an amazing part of our community!”

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3 ways to manage Instagram DMs and avoid inbox overload

Sprout Social

Add on all of this to juggling Instagram management between your mobile phone separate from the rest of your social tools, and it’s no wonder some social teams feel overwhelmed. . The importance of planning and organization to achieve your Instagram customer care and community management goals cannot be ignored. Save your FAQs.

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Can You See Who Views Your VSCO? Understanding Privacy and User Experience on the Popular Photo Platform

BeingOptimist

Understanding VSCO VSCO is a popular image and video-transforming mobile app for Android and iOS devices. Using this app, not only you can distribute your image to the community, but you can also edit your images with ease using its standard or free editing tools like contrast, white balance, and sharpening.

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Introducing a Better Way to Engage With Your Instagram Audience

Buffer Social

There are all the benefits of community building and engagement but it’s also a huge time saver for me. There are all the benefits of community building and engagement but it’s also a huge time saver for me. We use the Engage tool on a daily basis to ensure we never miss a comment or question from our community.

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6 Must-Have Social Media Tools for Real Estate Agents

Hootsuite

Mobile app support There’s nothing worse than running into an unsolvable issue without access to customer support. Hootsuite’s inbox gives you a single platform to perform all community management. FAQs about real estate social media tools What social media should realtors use? 1 Social Media Tool for Real Estate Grow.

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9 of the Most Popular Messaging Apps in 2023

Hootsuite

With WhatsApp, you can use chatbots to answer customer FAQs, set up automated push notifications, or respond personally to questions to create an intimate shopping experience. Snapchatters can swipe up on a story to visit a business’s website or download an app, or they can also swipe up to call or text the business from their mobile device.