Sprout Social

JANUARY 21, 2021

Start with sentiment analysis to assess your current brand health. This is where conducting sentiment analysis comes in handy. Using context from comments, questions and conversations via social media, tools like Sprout can translate your mentions into messaging data. Did people talk about your biggest marketing pushes?

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Sentiment How To Marketing Analysis 134

Sprout Social

NOVEMBER 3, 2022

Social is more than just posts, likes and comments. It’s an extension of our world with opportunities for communication, discovery, collaboration and connection. Social media holds the answers to some of your most pressing business questions. This typically manifests as posts, comments or customer support DMs. Individual.

Marketing 112

Marketing Team Social Media Skills 112

Sprout Social

JUNE 7, 2023

In this guide, you’ll learn how to build an exceptional brand experience with a step-by-step brand strategy framework that adapts to your customers’ needs, plus social listening examples that show how sentiment mining drives ongoing customer growth and retention. What is brand experience?

Brands 113

Brands Sentiment How To Analysis 113

Keyhole.co

APRIL 25, 2023

Engage with your followers: Respond to comments and direct messages, and ask your followers questions to encourage engagement. Collaborate with other accounts: Collaborating with peers from your niche can help you reach a new audience segment and gain new followers. Remember, building a following takes time and effort.

Instagram 52

Instagram How To Collaboration Hashtag 52

Sprout Social

OCTOBER 25, 2022

Our research shows that the most effective purchase drivers on social media are recommendations from friends, comments and product reviews and familiarity with a brand. Combine positive brand sentiment with high brand recognition and you get fans. There’s no one correct answer to that question. Collaborate with other brands.

Strategy 131

Strategy Brands Hubspot Survey 131

Sprout Social

AUGUST 17, 2022

These engagements include @ mentions , comments, #hashtags and keywords related to your brand. . Brands should track everything from shout-outs and reviews to questions and complaints. For starters, our platform keeps track of mentions, comments and keywords across multiple networks including Instagram, Facebook, Twitter and TikTok.

Campaign 125

Campaign Social Media Tools Hubspot 125

Sprout Social

FEBRUARY 6, 2023

As more people like, share and comment on your posts, it’s exposed to newer audiences who might be interested in what your brand offers. Establishing your presence on social and responding to comments makes you part of the conversation. Analyze conversations around your brand and industry to identify trends and understand sentiment.

Features 100

Features Social Media Curation Geotagging 100

Keyhole.co

NOVEMBER 17, 2023

All it takes is for one person to post a comment about your brand, products, or services on social media and suddenly, you’re the hot topic for the day. If the comments are positive, then your brand has won some free publicity that will win you new customers. Customers liked it so much that they were afraid of running out of it.

Examples 59

Examples Brands Sentiment Reputation 59

Keyhole.co

JULY 20, 2023

Some alternatives, like Keyhole, have the ability to track real-time mentions of your brand and sentiment analysis. Moreover, Keyhole comes with sentiment analysis and competitor monitoring features. Analyze sentiment analysis to understand how the world feels about your brand.

Industry 52

Industry News Google Brands 52

Waxing UnLyrical

MAY 15, 2018

What surprised me was the degree – I could feel the frustration stemming from the sentiment expressed in the open-ended comments.”. The media is looking for the biggest headline rather than the significance of the story.” – open survey comment regarding the state of media relations. A Final Question. Send Help … Please.

Survey 185

Survey Industry Newsletter Press Release 185

Keyhole.co

DECEMBER 22, 2022

Collaborating with public figures. Besides sharing content, Nike also uses its social media channels to listen to its customers and respond to their comments and questions in a timely and personalized manner. Even on a professional platform like LinkedIn, they showcase their celebrity collaborations and gain traction.

Social Media 59

Social Media Strategy Collaboration Analysis 59

Unmetric

AUGUST 28, 2019

Social media monitoring is the process of gathering information on your brand’s mentions, share of voice, sentiment, and more. On the other hand, social media listening is the process of analyzing the gathered information, looking for hidden patterns in the sentiment, comments, and so on.

Social Media 101

Social Media Tools Sysomos Sentiment 101

Hootsuite

MAY 1, 2023

Social media managers have a tough gig, often juggling multiple accounts , managing complex campaigns, and collaborating with stakeholders. This helps promote collaboration while reducing redundancy and duplication of effort. Are you looking to create a more efficient social media workflow? Not your usual creative self?

Template 134

Template Templates Social Media Tips 134

Keyhole.co

JANUARY 9, 2024

Reactions, Comments, and Shares Reactions, comments, and shares are important indicators of engagement on LinkedIn. Reactions allow users to express their emotional responses to your content, while comments allow meaningful discussions. Understanding audience sentiment towards content is critical.

Metrics 52

Metrics LinkedIn Analytics Sentiment 52

Keyhole.co

MAY 3, 2023

For example, if you were a national Mexican restaurant chain, you might want to find the most influential people that regularly post on #TacoTuesday, as they’re a natural fit for a collaboration. Sentiment Analysis Beyond pure quantity, it’s important to know how people feel about a topic.

Hashtag 52

Hashtag Social Media Sentiment How To 52

Keyhole.co

NOVEMBER 9, 2023

The effectiveness of influencer marketing depends on the right influencer, the authenticity of the collaboration, and the alignment of the brand with the values of the influencer. Likes, comments, and reposts are audience engagement metrics, so some marketers also consider them in addition to reach. is necessary.

Metrics 52

Metrics Influencer Campaign CPA 52

Hootsuite

JUNE 28, 2023

For example, people in the final stages of researching a purchase will often ask others their opinion, like in r/Fujifilm : Source: r/Fujifilm on Reddit I know Reddit isn’t strictly a dark social channel (only private subreddits are), but it shows the specific types of questions people ask in niche forums like this.

HootSuite 120

HootSuite URL Analytics Forums 120

Hootsuite

SEPTEMBER 30, 2022

They provide customer service, answer questions, recommend products, gather feedback, and track engagement. Rules-based chatbots that offer answers to predefined questions that a user may ask. They’re always available and never get tired of answering the same question. This mimics human behavior and speech patterns.

FAQ 120

FAQ Retail Overview Loyalty 120

Keyhole.co

MARCH 11, 2024

Beyond surface-level metrics like likes and comments, focus on deeper indicators of engagement such as share of voice, conversion rates, and page visits. Keyhole offers advanced features such as sentiment analysis, hashtag tracking, and competitive benchmarking. Formula + Calculator) Frequently Asked Questions 1.

Template 52

Template Templates Analytics LinkedIn 52

Hootsuite

NOVEMBER 2, 2020

If you have an active Community Tab, make sure an admin is available to create posts and respond to comments at this time. When you click on a video, you’ll land on a similar dashboard with Overview, Reach, Engagement, Audience, and Revenue tabs—only all the data pertains to the video in question. Brandwatch.

Metrics 145

Metrics Analytics YouTube How To 145

Keyhole.co

JANUARY 24, 2024

Wendy’s marketing strategy has always adapted to current happenings and public sentiment, going all out in everything it does. Wendy’s marketing strategy builds on user interaction, hitching its wagon to existing posts, tweets, comments, reels, and stories. million Facebook: 8.4 million YouTube: 136K Twitter: 3.8

Engagement 52

Engagement Social Media Strategy Meme 52

Sprout Social

FEBRUARY 5, 2020

Once you start collaborating and finding out the goals and challenges of other departments, you can create a listening strategy that yields long term ROI. Is sentiment trending up or down? As users switched from the old to new experience, we tracked spikes in keyword usage, conversation volume, sentiment trends and more.

Tools 93

Tools Sentiment How To Team 93

Oktopost

JULY 22, 2021

With Social CRM, businesses get more detailed insights into customer sentiments and behavior. Social CRM can help you find and collaborate with your brand’s biggest fans and advocates on social media. There, they can find a lead’s contact information, along with a history of their interactions and sentiments.

Social CRM 96

Social CRM B2B How To Patterns 96

Oktopost

DECEMBER 22, 2019

Social listening also helps you keep tabs on the social media sentiment toward your company and products. They offer engagement and reach metrics in real time, along with fast and easy reporting services, and a suite of tools for finding, tracking, and collaborating with influencers. The Benefits of Listening. Meltwater. .

Tools 116

Tools B2B Sentiment Notification 116

Sprout Social

MARCH 17, 2020

If you have any questions or would like any additional education on using these features, please contact us—we are here to help. Collaborative inbox tools like Message Completion , Tasks and Collision Detection. Use collaborative tools in the Smart Inbox to manage messages effectively. Use Pause All to stop scheduled content.

Features 101

Features Brands Library Team 101

Sprout Social

APRIL 21, 2020

Track any changes in your audience demographics, reach and impressions and analyze how that change impacts other results like comments, shares, link clicks and other engagement metrics. Get creative with polls and community questions to generate content ideas that align with your new focus. Look for new ways to collaborate.

How To 124

How To Social Media Management Metrics Team 124

agora pulse

NOVEMBER 10, 2020

Monitor the number of questions or comments you receive, your team’s overall response time, and individual team members’ contributions. Awario is a web and social monitoring tool that tracks your brand’s reach, gauges the sentiment of your mentions, finds new audiences, and identifies influencers in your niche. Increase revenue.

Analytics 179

Analytics Social Media Tools Price 179

Sprout Social

MARCH 26, 2020

By all accounts, social media professionals have demanding roles that require critical, creative thinking, organization and collaboration across teams. Responding to comments and complaints in the public eye can be stressful. Those demands coupled with the “always on” nature of social media make burnout a very real challenge. .

Social Media Management 144

Social Media Management Social Media Comparison Energy 144

Ignite Social Media

AUGUST 18, 2017

Bots can help customers answer questions and give more information based on queries, quick and simple. This is a style of analysis in which people work in a social, collaborative context to make sense of data. Tell us in the comments below! Some companies even give coupon codes through bots.

Social Media 87

Social Media Sentiment Analytics Feed 87

Keyhole.co

NOVEMBER 6, 2022

It will also give you key analysis into relevant topics, sentiment analysis, demographic breakdown, and surface the top influencers in the conversation. Also, you can monitor brand sentiment in real-time, and find out who your audience (demographic) is and what topics they are interested in. Pros: The interface is user-friendly.

Tools 52

Tools Social Media Sentiment Price 52

Oktopost

OCTOBER 10, 2022

Sentiment Analysis: An analysis of the temperment around posts about your brand. This could include responding to questions, highlighting unique user-generated content, and replying to comments or replies to your tweets or posts. You should also take it a step further: comment on posts that are relevant to your brand.

Brands 75

Brands B2B SEO Influencer 75

Sprout Social

JUNE 28, 2023

Automation also breaks down silos and smooths out collaboration within your team, and beyond. Funnel comments and messages from all of your social channels into a centralized hub. Customer service chatbots that answer common questions received on social for you and remove the task from your plate.

Team 109

Team Hubspot Marketing SMS 109

Ignite Social Media

AUGUST 18, 2017

Bots can help customers answer questions and give more information based on queries, quick and simple. This is a style of analysis in which people work in a social, collaborative context to make sense of data. Tell us in the comments below! Some companies even give coupon codes through bots.

Social Media 74

Social Media Sentiment Analytics Feed 74

Razor Social

MAY 15, 2019

Their main question was how to evaluate influencers. For example, they allow you to test several influencer partnerships which helps you to quickly figure out which collaborations work. One way to figure this out is by looking at your social media audience sentiment towards your brand by performing sentiment analysis.

Influencer 104

Influencer Social Media How To Campaign 104

Sprout Social

OCTOBER 23, 2019

If you get a lot of customer service requests on your social media platforms, then you should have a dedicated team or person whose job is to answer questions on social media. Try to make sure someone is monitoring those accounts to respond in a timely matter and answer customer questions.

Loyalty 88

Loyalty Brands How To Discount 88

Sprout Social

NOVEMBER 21, 2023

And there’s no sweeter harmony than what’s created through collaboration between customer service and marketing. The collaboration between our departments is vital for the business,” says Pessoa. By the way that they interact with us, by the comments and complaints that they leave—it’s really valuable information.”

Tips 99

Tips Collaboration Marketing Team 99

agora pulse

SEPTEMBER 21, 2019

The founder realized that the brand was losing its authenticity when Instagram influencers started messaging the company asking for free stuff and the influencer campaigns also started getting many comments like “This is just another paid ad.” Keep on top of key hashtags on Twitter and remain in touch with follower sentiment.

Influencer 116

Influencer Social Media ROI Social Media Management 116