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How to Use Social Listening to Retain More Customers

Webbiquity SMM

In software development, for example, that means prioritizing new features requested by existing users over new functionality that may (or may not) help win more new deals. Social listening, and more broadly online brand monitoring, is essential. Monitor brand mentions. Customer-centric strategies.

Sentiment 142
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4 Twitter Analytics Tools You Can’t Ignore

agora pulse

Whether you use Twitter for traffic driving, lead generation, influencer outreach, brand monitoring, or customer service, you need to measure your efforts. The native analytics accessible through Twitter.com are extensive and great to use for reporting and analysis. Agorapulse’s Twitter reporting functionality is excellent.

Analytics 204
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How to create a complaint management system to protect your brand reputation

Sprout Social

For example, Southwest Airlines’ quick response to a customer complaint about a long bag check line reassured the unhappy client they were committed to serving them as quickly as possible. Here is a report from Sprout’s Listening capability. Brand protection How you handle complaints directly affects your brand’s reputation.

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Monitor Your Brand Online-Part 1

Harp Interactive

Here are the steps you need to take in order to deploy an ongoing online brand monitoring campaign. Choose the Keywords You Need to Monitor: Anything associated with your brand and company needs to be monitored. For example: Your brand name. Trademarks. Competitors.

Brands 307
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Social Data Analysis: The Pros and Cons of Social Data

Oktopost

Alternatively, you can use a social media management tool that automates data collection and creates dedicated reports with critical social platforms and data points. For example, you may discover increased comments for a particular campaign. Analyzing the data Once your data is processed, your analysis can begin!

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How Do I Calculate Follower Growth Rate?

Keyhole.co

For example, your monthly Instagram follower growth rate would be the percentage growth your follower count has seen since last month. For example, you could have fewer followers due to having a newer account, but you could be gaining traction much faster than they are. Let Keyhole do the reporting for you. Book A Free Demo.

Metrics 52
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How To Calculate Follower Growth Rate For Instagram? (2023)

Keyhole.co

For example, your monthly Instagram follower growth rate would be the percentage growth your follower count has seen since last month. Tracking this rate can help you monitor your performance against your competitors. To easily track and report on your growth rate—and that of your competitors—start your free Keyhole trial today.