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Why Influence Mining is the Next Gold Rush | social crm | Social.

Convince & Convert

Jay, where can I check ur restaurant reviews ? Restaurant reviews (penned by my wife, influenced by me) are at [link] But, we're moving to Indiana today, so that project is going dormant. Customer service? Knowing whether to respond to or ignore negative comments on a blog? McCann , Viral Heat Did you enjoy this blog post?

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UNcanny Insights From UnMarketing | Book Reviews | Social Media.

Convince & Convert

More from Convince and Convert Is Twitter for Business Even Worth the Trouble Why Social CRM Needs to Be Less About the Social and More About the Customers The 3 Amigos: Email, Blogging, Social Sharing Convince and Convert Recommends From Twitter to Blog – #FollowFriday Vol. Anonymous Jay – Thanks for the review.

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102 Compelling Social Media and Online Marketing Stats and Facts for 2012 (and 2013)

Webbiquity SMM

Marketers believe the highest consumer priorities on social media are insights for buying decisions (59%) and customer service (58%). B2B buyers are most likely to share useful vendor content via email (79%), followed by LinkedIn (53%), Twitter (39%) and Facebook (18%). Social CRM is still confusing. B2B Lead Blog ).

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Cool stuff – April 12, 2010

Danny WhatMough

Social CRM Webinar Part 1: The 5Ms and Marketing Use Cases (Slides and Recording). 10 Essential Social Media Tools for B2B Marketers. Social media measurement in PR Week. Book review: Antony Mayfield’s Me and My Web Shadow. Apple’s Tightening Grip: This Could Be Android’s Big Chance.

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Cognitive Surplus - Use Social Connectivity to Change the World.

Convince & Convert

Shirky points out that consumer-powered review sites like Yelp are just as valid as a critique from a professional restaurant reviewer, although perhaps for different reasons based on the collective knowledge and biases of each source. More people making stuff (100 million bloggers can’t be wrong) 2. Thanks for sharing.

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Facebook Success Summit - 22 Sessions on Everything Facebook.

Convince & Convert

Other instructors include the awesome Mari Smith , Brian Solis , Paul Dunay , my brilliant pal Jeff Widman from BrandGlue , Darren Rowse from ProBlogger , my friend MIke Stelzner (founder of Social Media Examiner ), and a bunch of other great folks, including a lot of specific case studies (even B2B!).

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Wil Stephens, CEO of Cube Interactive, shared in his review of Google’s Nexus One , “First up, I don’t really care much for apps. The Truth About the iPad Driving Sales with Relevancy and Utility [link] apprview4iphone (iPhone Reviewer) Twitter Comment From Blogs: Is It Curtains for the App Store?