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How to analyze customer reviews for brand insights

Sprout Social

Review analysis is the process of analyzing customer feedback from various sources such as social listening data, review forums, customer service data and surveys to get targeted brand insights. Competitor analysis tools , like Sprout, aggregate this data into ready-to-use reports for fast insights into your industry position.

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What Is the Line App? Everything Brands Need to Know in 2021

Hootsuite

Line also doubles as a news aggregator and media streaming service, providing users with access to daily articles, more than 70 million songs, manga, live videos, games and much more. OpenChat forums and threads. Run Line surveys. So, to sum things up — here’s a non-exhaustive list of what Line can be used for: Texting.

Brands 119
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Brand experience: Why it matters and how to build one that works

Sprout Social

review websites (TrustPilot, G2), forums (Reddit), sales emails and other business-critical channels. If you conduct a survey to solicit feedback, ask customers specific questions about their interactions with your brand such as “What do you like most about our products?”.

Brands 114
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Romi Mahajan leaves Microsoft to Join Metavana as CMO

Buzz Marketing for Technology

A: After an aggregate of 9 years at Microsoft, being the CMO of a $100M dollar digital agency, and a writer, I wanted to get back to my roots in terms of “building” something that had huge customer promise and could make a dent in reality as we know it. is that accurate? A: We believe we are broader than EFM.

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31+ of the Coolest Social Media, Search and Web Tools of 2010

Webbiquity SMM

Or use /forums too see only results from discussion forums, /date to sort results by recency, or even create your own slashtags. sweepstakes, contests and surveys) and publish them to multiple social networks and their own website. 6 slick news aggregators you should try by iMedia Connection. Other Cool Web Tools.

Tools 206
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Need a little Social Discipline?

Janet Fouts

I follow almost 4,000 people on Twitter , over 1500 on Linkedin , and more on Facebook , Google+ , blogs , forums, a zillion social networks, wikis and more. How much aggregate time did it take? According to many recent surveys email is dead. Think about the literal time it took to get one client to return your calls.

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6 Reasons Social Media Sucks, But You Need to Use It Anyway

Webbiquity SMM

I’ve always found Foursquare a bit creepy; turns out there’s actually an app named Creepy that aggregates “GPS coordinates for any user (of geolocation services like Foursquare, Twitter and Flickr), pointing out their most frequented hangouts on a map…Essentially, it’s a stalker’s dream app.&#