Reputation Management with Dissatisfied Customers and Word of.
Techipedia: Tamar Weinberg
MAY 19, 2008
There’s a bottom line: it’s a lot harder to sweep your mistakes under the rug, especially as a company in a world of conversing markets. Do you want to focus on reputation management issues to no end because of something that could have been dealt with in better ways? At the end of the day, everyone becomes a winner.
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