The social media customer service statistics brands need to know in 2022
Sprout Social
OCTOBER 27, 2022
Social media. The number of US social media users is expected to surpass 308 million in 2023 (up over 6 million from 2022 projections). So brands—now’s the time to build a social customer care strategy (if you don’t already have one). How do customers use social media for support?
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