Don’t Be Scared, Be Prepared: How to Manage a Social Media Crisis
Convince & Convert
NOVEMBER 4, 2018
The worst time to start planning for a social media crisis is when you’re in the middle of one. Click To Tweet. The worst time to start planning for a crisis is when you’re in the middle of one. Pre-crisis planning is key to successful social media crisis mitigation. This is lifeguard mode, and there are three elements to it. Buy Some Binoculars — Set Up a Listening Program. It’s hard to deal with a social media crisis you can’t find.