Remove Communities Remove Data Remove Industry Remove Sentiment
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Community Manager: Job Description & Key Responsibilities

Hootsuite

But it’s pretty important to define the important role of community manager on your marketing team. Community managers are the all-stars responsible for fostering engagement, building relationships, and maintaining the integrity of online communities. Get the report What is a community manager? Are you paid enough?

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How to Use Social Listening to Retain More Customers

Webbiquity SMM

This list should also include industry-specific keywords. Track customer sentiment. That’s where sentiment analysis can help you. It’s a natural language processing system that identifies and analyzes the sentiment and intent of texts. Find patterns in their sentiments and detect the root causes of negative emotions.

Sentiment 142
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Social Data Analysis: The Pros and Cons of Social Data

Oktopost

In today’s social media-driven world, information about customer behavior, public sentiment, and user preferences is at the tip of any business’s fingers. But when it comes to social data, it’s not about how much data you have but rather how you leverage it. Jump ahead: What Kind of Social Data Can You Analyze?

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Social Listening vs. Social Monitoring: How To Use Both in 2024

Hootsuite

Still, both social listening and social monitoring provide valuable data for businesses. Social monitoring requires using specialized tools to gather qualitative and quantitative data. This data can then inform marketing. Community building Monitoring your social mentions is a great way to talk to your audience.

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How AI insights improve decision making

Sprout Social

In this article, we’ll explore what AI insights are exactly, how they work and how they’re applied practically to progress different industries. Advantages of using AI for generating data insights How AI insights help businesses Understanding how AI Insights are generated What are AI insights? What are AI insights?

Sentiment 104
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What social media tasks to automate and what to personalize

Sprout Social

Focus on these key tasks to create impactful social media reports: Benchmarking performance against competitors and industry standards to identify opportunities for improvement and differentiation. Segmenting data by channel, content type, campaign and audience demographics to uncover granular insights. It doesn’t stop there.

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Social media listening examples that will help you unearth better insights

Sprout Social

Listening is like mining social data to get to the buried gold insights, so you can put social data into action. One computer software company uses Sprout Listening to measure sentiment around their brand and products ahead of rebranding. Apply it: Be the first to know if sentiment around your brand is rising or falling.

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