Social Media Sites Rank Lowest For Customer Satisfaction
The Realtime Report
MARCH 25, 2014
Out of websites in 33 industries, social media sites provide the least satisfying experience, according to the American Customer Satisfaction Index’s (ACSI) first-ever website benchmark. Apparel, Athletic Shoes (combined) 81. Released today, the study found that average website satisfaction is 78.2 Limited-Service Restaurants 82.
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