Apple Gets More Serious About Using Twitter, but Why it Doesn't Matter
Techipedia: Tamar Weinberg
OCTOBER 22, 2009
I’m sure that if iTunes actually included the customer in its feed, and if other Apple departments followed suit, there would be a whole lot more followers and satisfied customers. If you don’t buy the extended warranty it costs you just to call and try to get help. I’m going to ask Apple to buy me a Zune.
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