Oktopost

NOVEMBER 16, 2023

Customer service enhancement Analyzing social media conversations such as comments and DMs highlights the key questions and concerns customers turn to social media for help. With this knowledge, social media teams communicate with customer success teams to identify common issues proactively and improve processes to address them.

Analysis 69

Analysis Data Sentiment Metrics 69

Keyhole.co

SEPTEMBER 12, 2023

That requires regular monitoring of responses on your campaigns and conversations around your brand. A social listening tool can monitor millions of online conversations and notify you when someone talks about your business. Moreover, it also offers brand tracking tools to help you monitor competitor performance.

Tools 52

Tools Social Media Curata Price 52

Keyhole.co

JANUARY 15, 2024

Social listening involves monitoring online conversations, understanding sentiments, and extracting insights from social media platforms that are relevant to your brand. Similarly, social listening can alert you of any simmering issues and give you the chance to change the course of events and prevent any casualties.

Sentiment 52

Sentiment How To Reputation Analysis 52

Keyhole.co

MAY 12, 2023

But did you ever wonder how the best industry leaders always seem to conjure a vital issue to address? Their undisputed secret lies in keyword monitoring tools. Yes, you will be astonished to know that keyword monitoring is not just a spying technique but your ticket to boost your branding, sales, and revenue.

Tools 52

Tools Strategy Marketing Analysis 52

Keyhole.co

DECEMBER 13, 2023

The brands that get it right do so by leveraging social monitoring and listening. Mention is a good example of a platform helping brands track and post to social media apps. The tool helps brands understand their most successful posts, what people are engaging with, and how the competition is faring.

HootSuite 52

HootSuite Price Sentiment Social Media Management 52

Keyhole.co

MARCH 6, 2024

A screenshot of a random negative Twitter post about the Nestle brand With sentiment analysis, you can quickly identify issues early on. Based on what you find, you can then respond quickly and effectively to control your brand narrative and take it in a different direction (if needed). The Nike story proves that.

Sentiment 52

Sentiment Analysis Marketing Press Release 52

Keyhole.co

JUNE 19, 2023

Implementing social listening tactic Social listening involves monitoring digital conversations to understand what customers say about a brand and its industry online. It goes beyond just monitoring social media platforms for brand mentions and hashtags. Track your campaign specifics with Keyhole 2.

Social Media 52

Social Media UGC Content Loyalty 52

Hootsuite

JUNE 22, 2020

Caring for your brand means embracing the art and science of brand monitoring. Luckily for anyone interested in brand monitoring, it’s never been easier to observe, analyze and optimize the conversation around your brand. What is brand monitoring? Brand monitoring vs. social listening.

Brand Monitoring 142

Brand Monitoring Tools Brands HootSuite 142

Keyhole.co

JULY 20, 2023

Despite the issues, is it actually worth investing your money in paid tools? While Google Alerts is a great free tool to monitor the web, it has some limitations that may require people to look for alternatives. As a college professor, I have found it to be a great way to introduce students to social media analytics.

Industry 52

Industry News Google Brands 52

Keyhole.co

OCTOBER 10, 2023

In the absence of magical powers that can help you see into customers’ minds, brand sentiment allows you to dig deep into the mentions and messages that your brand receives to discover the underlying emotions that are being expressed. That’s sentiment analysis at work.

Sentiment 52

Sentiment Analysis Brands How To 52

Firebelly

AUGUST 3, 2010

I bet this isnt the kind of conversation Ball Memorial was hoping to have when it created its Facebook page, but it happens. If I were Ball Memorial Hospital, I would considering adding a custom temporary landing tab to my Facebook page that addresses the issue in a more human way. Thank you all for your feedback."

Facebook 216

Facebook Paid Search SMS Syndication 216

Firebelly

JULY 22, 2010

I walked into the middle of their heated conversation so I don't have the back story. " Kind of like how ONE person with many usernames etc, can spread word of a product or issue, and it turns into A WHOLE BUNCH OF PEOPLE. I don't know if the woman's anger was warranted, but, nevertheless, she was upset. 

Social Media 188

Social Media Paid Search SMS Syndication 188

Keyhole.co

DECEMBER 1, 2020

Top Hashtag Analytics Tools for 2021 – Updated in December 2020. It involves consistently monitoring and evaluating your audience’s needs and preferences. Without the use of hashtags, monitoring and evaluating your efforts is worse than finding a needle in a haystack. To learn more about the uses of hashtag analytics.

Hashtag 106

Hashtag Analytics Tools Price 106

Keyhole.co

OCTOBER 31, 2022

Without the use of hashtags, monitoring and evaluating your efforts is worse than finding a needle in a haystack. Well, this process is made extremely easy with the right hashtag analytics tools. To learn more about the uses of hashtag analytics. Visit our Hashtag Analytics page. The Need for Hashtag Analytics Tools.

Hashtag 52

Hashtag Analytics Tools Price 52

Saying It Social

JUNE 3, 2010

Take your message directly to consumers: Social media tools enable you to directly engage consumers in conversation. Brand monitoring: Having a social media presence gives you a better understanding of what current and potential customers are saying about your products and services.

Social Media 159

Social Media NoFollow Marketing Social Bookmarking 159

Firebelly

JANUARY 13, 2010

People log on to Facebook to interact with their friends and brands, NOT to be bombarded with with your conversations on another platform that dont apply to them. Im sure you wouldnt post a tweet stream or conversation as your status update. Glad someone with "authority" and strong follow-ship raised this issue.

Syndication 101

Syndication MySpace Paid Search Social Media 101

Keyhole.co

OCTOBER 21, 2023

It involves actively monitoring, evaluating, and listening to what people are saying on various social media platforms about your company, your rivals, and your sector. Using social media monitoring tools, you can record the mentions, conversations, reviews, and sentiments that might affect the success of your brand.

Social Media 52

Social Media Sentiment Reputation Analysis 52

Hootsuite

JULY 13, 2023

Magic happens on social media when the right stories are heard and the right conversations are started. The list of Sprinklr alternatives below offers a variety of powerful social media tools to help you drive customer engagement, boost brand loyalty, and manage your online reputation. Free 30-Day Trial 2.

Comparison 77

Comparison HootSuite Hubspot Price 77

Hootsuite

JUNE 29, 2023

But in 2023, social media gives brands a unique opportunity to manage their reputations on the front lines. Bonus: Download a free guide to learn how to use social media listening to boost sales and conversions today. What is brand reputation? Brand reputation is the widespread opinion the public shares about your brand.

Reputation 107

Reputation Strategy Brands HootSuite 107

Keyhole.co

APRIL 26, 2023

Most social media profiles will show you your follower count in their analytics section. You can use a simple spreadsheet to monitor your follower growth each month. Impressions and Reach If you’re interested in increasing brand awareness and perception, then reach and impressions should be in your social media analytics report.

Metrics 52

Metrics Social Media Tools Sentiment 52

Keyhole.co

JUNE 30, 2021

Relevancy: the data reviewed should be relevant to the issue at hand. For example, we all know about Google Analytics and Search Console to get the SEO data on the websites. The main reason to use cross-channel marketing in your media strategy for business is to ensure your audience is constantly seeing your brand.

Data 108

Data Social Media Strategy CPC 108

Keyhole.co

MARCH 4, 2024

You’re bound to run into issues. Improve brand reputation Social media is an important medium for building relationships. As your most direct link to the customer, it can be leveraged to gain trust and influence the attitudes toward your brand reputation. Key website traffic metrics will be specific to the individual business.

Examples 52

Examples Social Media How To GPS 52

Keyhole.co

MARCH 1, 2023

Relevancy: the data reviewed should be relevant to the issue at hand. For example, we all know about Google Analytics and Search Console to get the SEO data on the websites. 73% of marketers say that cross-marketing has a great impact on conversion rates. Social Media Conversion Rate : all in all, this is what we work for.

Data 52

Data Social Media Strategy CPC 52

Sprout Social

JANUARY 5, 2023

But what about listening to your brand’s audience? Consumer conversations are more transparent than ever in the age of social media. Brands are often guessing and not listening. . Through strategic social listening, brands can analyze customer conversations at scale. Is it a customer service issue?

Social Media 82

Social Media Sentiment Hashtag Analysis 82

Keyhole.co

JULY 9, 2023

Using this social media analytics tool to its full potential might take a while. Pros Comprehensive media monitoring across various sources, helping you stay updated on brand mentions and industry trends. Actionable insights and analytics to track social media engagement, campaign performance, and measure impact.

HootSuite 52

HootSuite Social Media Management Social Media Price 52

Keyhole.co

MAY 12, 2023

This gets updated in real-time, so you get the chance to participate in the conversation and engage with your audience right away. You can also use its profile analytics and see your overall profile metrics. Keyhole tracks influencers in your industry and how they are engaging with your brand.

Reputation 52

Reputation Tools Sentiment Review 52

Oktopost

JULY 20, 2023

There’s a reason why so many businesses are utilizing the social media space, and even more reasons why 90% of consumers buy from brands they follow on the platforms. Social media offers everything from visibility, brand monitoring, customer connections, dialogue, lead generation, the list just goes on and on.

Social Media 62

Social Media Social Media Management Team B2B 62

Keyhole.co

MAY 24, 2023

6 competitor analysis tools you can leverage right away It’s difficult to determine the exact category count of competitor analytics tools. But with the common goals of branding, here are the major ones with our top recommendations. SEO competitor analysis SEO is the first step towards growing any brand organically.

Analysis 52

Analysis Types Tools Price 52

Keyhole.co

OCTOBER 31, 2023

You can understand how public sentiment and discussions on social issues have evolved and position your campaigns better by collecting and assessing data from old tweets. It prevents these tweets from resurfacing and avoids potential PR issues. People value brands that take accountability for their actions and do better in the future.

Data 52

Data Twitter How To Reputation 52

Sprout Social

OCTOBER 23, 2018

Use Twitter Analytics data to adjust your timing as you learn more about your audience and their preferences. Ask questions and get interactive: Have conversations with your audience. Host polls and ask for their opinions on relevant topics to do with your brand. Monitor your performance. ” What does this mean?

Twitter 110

Twitter Brands How To Hashtag 110

Buffer Social

FEBRUARY 9, 2017

If you want to end up with the best tool for your team, identifying the core issues that caused you to start looking for a new tool in the first place is a key step in the process. Analytics – Do you need analytics? Social listening – Do you need social listening/brand monitoring capabilities?

Social Media 40

Social Media Tools Marketing How To 40

Oktopost

MAY 8, 2023

But brand authority can also be represented through a range of concrete KPIs: Share of voice Sentiment SEO ranking Conversion rate Engagement Branded searches There are plenty of different ways to build brand authority. From curation to repurposing, content doesn’t have to be brand new to offer quality to readers.

Industry 69

Industry Social Media Brands B2B 69

Buzz Marketing for Technology

FEBRUARY 9, 2011

So I spent the better part of January looking at every social media listening, monitoring, analytics, intelligence and insights firm I could get my hands on. Disclaimer – these are my opinions formed by my conversations with these firms). FREE MONITORING SERVICES. SENTIMENT BASED ANALYTICS. ANALYTIC AGGREGATORS.

Crimson Hexagon 275

Crimson Hexagon Analytics Sysomos Radian6 275

Visually SM

OCTOBER 20, 2014

The good news is this issue is now fixed on Twitter, so scheduled posts will show up to four images directly in the feed. In addition to monitoring and managing multiple social networks, SproutSocial’s clean interface also delivers deeper analytics. Visually’s Google Analytics Report. Yes we have tools, too!

Social Media Management 100

Social Media Management Tools Social Media HootSuite 100