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Why Influence Mining is the Next Gold Rush | social crm | Social.

Convince & Convert

month), so filtering and more and more analytics are important to our customers. Knowing whether to respond to or ignore negative comments on a blog? McCann , Viral Heat Did you enjoy this blog post? Viral Heat data includes location, wherever available. That’s achievable for most small businesses. Customer service?

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The Nominees for Bees Awards 2011

Mindjumpers

Best Use of a Micro-Blogging Platform. Best Use of a Social Media Platform. Best Relationship With Blogs. Best Reputation Management. Best Social CRM. Best Marketing Within Social Games. Best Social Media Marketing Theory. Best Use of Analytic Tools. Best Use of Mobile. Best Innovation.

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The Best in Social Media: Bees Awards Winners 2011

Mindjumpers

Here is a quick look at the winners: Best Use of Micro-Blogging Platform: Weber Shandwick (China). Best Use of Social Media Platform: AgĂȘnciaClick Isobar (Brazil). Best Relationship with Blogs (Nominees): JWT New York (US). Best Reputation Management: Prime (Sweden). Best Use of Analytic Tools: Dell (US).

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Advanced social media analytics and ROI calculations often require tying together disparate systems, and looking for causation (or at least correlation) between social media success and business outcome. A write up on a blog. You’ll be able to easier understand how these events drive social success using Swix.

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Social Media Is CRM

Social Media Network Marketing

Tying this invaluable data into a CRM solution generates sales leads, ideas for product direction and strengthens a company's image and brand. Opinionated social networking users become a virtual focus group, praising or complaining about a company's offerings, and coming up with suggestions for improvements or new products or brands.

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102 Compelling Social Media and Online Marketing Stats and Facts for 2012 (and 2013)

Webbiquity SMM

Social CRM is still confusing. Only 16% of companies say they currently have a social CRM system in place. 21% plan to implement such a system in the coming year, but another 17% “don’t know what a social CRM system is and why businesses need it.” B2B Lead Blog ). The Atlantic ).

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How to Match 10 Key Success Metrics to Your Blogging Strategy.

Convince & Convert

Without a statistical measure of your blogging progress, adding content to your blog on a regular basis can be an incredibly lonely proposition. However, even within the business (non cat) blogging arena, there are a wide variety of potential measures to gauge your momentum. Is anyone out there? What’s the Point?

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