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How Scotts Uses Social Media for Maximum Customer Support

Convince & Convert

Beth Dockins , Director of Customer Service for Scott’s Miracle-Gro , joins the Social Pros Podcast this week to discuss Scotts approach to social media customer service, social media “tribes”, and how the Scotts brand has evolved to becoming an informational and educational company for lawn and garden owners.

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The Use of Animation in Digital Marketing

Techipedia: Tamar Weinberg

We’ll head down under and discuss what an antipodean airline is doing with social, animation and web videos. The Kiwi airline is well known for their lighthearted safety videos. Combined, Air NZ’s online and offline presence has resulted in its place amongst the top 10 of the most successful airlines in social media.

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Be Here Now Marketing: How United Airlines Can Take Advantage of.

Bare Feet Studios

Here’s a real life example with several free ideas I have for United Airlines , or any airline really. How over-booked are the airlines to not have a few extra seats across several flights to two different destinations? UA was willing to rebook us on American Airlines, for a flight at 8 p.m.

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Facebook Mistakes Small Businesses Make (and How to Fix Them)

Rebekah Radice

I’m going to demystify how social media managers find content on a daily basis. Use an RSS reader such as Feedly to consolidate all of your favorite bloggers. Set up Google Alerts with queries such as “social media news” or “blogging tips.”. Take Southwest Airlines for example. But, there’s good news.

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Social Media: Making Business Fun Again | Bare Feet Blog

Bare Feet Studios

Along comes social media which is so conversational, creative, interactive, mostly free and bam! – I mean have fun using social media in your business! Now is a good time to sign up to receive new articles by email as soon as they are published or subscribe to our RSS feed. Business is fun again.

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What Drives You? | Justin Levy

Justin Levy

Justin Levy Marketing and Social Media Home About Archives Contact Disclosures Newsletter Speaking What Drives You? If youre new here or just an old friend, Id love it if you subscribed via RSS feed. I used to be an airline captian. link] Mike Stenger Technology, Social Media, and people.

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The bus to Hawaii: Marriott boosts Hawaii Bookings 40% with event.

Akamai Marketing

The cost of the campaign was approximately $350,000 with Marriott covering hotel expenses and partner Hawaiian airlines covering flights. What’s your social currency? The group got lots of together time as they moved along middle America on a 45-foot bus.

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