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5 Ways To Use Social Media Content For Customer Success

Keyhole.co

Leveraging user-generated content (UGC) No wonder, modern businesses are including social in their revenue marketing and customer success strategies. It is a powerful strategy for social media content marketing when aiming to boost customer success. And the most prominent of all is UGC. Keyhole helps brands learn their impact online.

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These Two Data Points Demonstrate What's So Wrong With Marketing Today

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There was an article published today in Marketing Charts titled, Few Digital Marketers Feel That Digital Has Delivered As A Branding Vehicle. The data was culled from a 2014 Millward Brown digital survey, which polled 300 digital marketing decision makers at Fortune 5000 companies and leading advertising agencies in the United States.

Data 101
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Social Media Customer Service: Everything You Need to Do it Well

Hootsuite

This helps filter out support and service issues from your primary channel. Your customer service team can likely address client questions faster and in more detail than your social marketing team could do. A fast, effective, and detailed response that resolves issues is a sure way to satisfy and retain frustrated customers.

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Top 10 Travel Marketing Conferences of 2018

Pixlee

We’ve put together our list of the 10 must-attend travel marketing conferences of 2018 for anyone looking to network with top travel professionals, learn about emerging trends, and build out an innovative tourism marketing strategy that speaks to today’s travelers. The NY Times Travel Show : New York City, NY (January 26 – 28 2018).

Travel 40
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Why I Think Social Media Is For Branding and Engagement, Not Traffic or Revenue

Buffer Social

When marketers first started using social media as a marketing channel, there was less content, less noise, and people were willing to click on almost everything they saw on their news feed. Social media is often seen as a solution to every marketing problem. Then, we hit content shock. Social media is becoming a conversation.

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Top 10 Travel Marketing Conferences of 2017

Pixlee

We’ve put together our list of the 10 must-attend travel marketing conferences of 2017 for anyone looking to network with top travel professionals, learn about emerging trends, and build out an innovative tourism marketing strategy that speaks to today’s travelers. The NY Times Travel Show : New York City, NY (January 27 – 29 2017).

Travel 47
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The End Of Customer Service

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Brands went from private responses to very publicly trying to resolve customer service issues. Several organizations have since restructured how their marketing, communications, customer service and more interact with each other and with consumers. Brogan''s raw frustrations or issue with Dell and their products isn''t the crux.