6 Reasons to Unite Your Customer Service and Marketing on Social Media
Convince & Convert
DECEMBER 5, 2017
If you haven’t ventured over to REI’s social accounts lately, you should. For years, we’ve been told that silos between customer service and marketing are just facts of life–something to expect. REI breaks theirs down through social, a channel more visible and real-time than any other. Something amazing is happening.
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