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Do Social Media Managers Really Need a Master’s Degree?

Hootsuite

Social media managers, community managers, online marketing managers—these people understand where the customer relationship lives,” he told Tech in Asia. At the root of all of this discourse is a fundamental truth: Over the last decade, social media marketing has come into its own as a profession.

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11 Time-Saving Social Media Collaboration Tools

Hootsuite

What should you look for in a good social media collaboration tool? Whether you’re on a five-person social team for an enterprise-level company or you’re a freelance social media manager , social media management is all about collaboration. Best for: Project management across teams.

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Customer service tiers: What they are and how to create them

Sprout Social

Customer support tiers bring much-needed order to your case management strategy. Without this level of structure, skilled support agents might get stuck dealing with FAQ-level inquiries, while beginners wrestle with complex problems. Schedule a demo today. Why do organizations use tiered support?

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How to successfully onboard a new social media team member

Sprout Social

So you’re ready to bring on a new social media manager to help your brand or agency’s marketing efforts. This is why it’s so important to know how to train social media managers and properly onboard a new social media team member. Social media expertise.

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What does a social media analyst do?

Unmetric

Now that social media is mainstream with every company, the demand for marketers with social media skills is higher than ever. The importance of having a dedicated person to monitor a company’s social media presence and derive insights for successful marketing practices is the need of the hour.

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4 ways using social media for HR amplifies your talent acquisition strategy

Sprout Social

Partnerships between social and talent acquisition practitioners are mutually beneficial since they share multiple goals. Yet, each team brings unique skill sets and expertise to the table. When they started using social media to assist with hiring bus operators, they saw a 60% increase in resumes.

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Stay Safe on Social Media: 6 Rules for Lawyers and Law Firms

Hootsuite

. #1 Social Media Tool for Lawyers and Law Firms Win new clients and grow your practice with the tool that makes it easy to reach and engage with prospects on social media. These tools are pieces of software that do not have the critical thinking skills necessary to do your job like you can.